FIX: PS4 Controller Not Connecting to Asus ROG Ally

PS4 controller, one of my favorite controllers till now, can be used with a lot of consoles, and Windows works well with ASUS ROG Ally. If you are unable to connect or experiencing some issues, that can be due to outdated system software. Whatever the reason is, we are going to fix it and leave you with a connected and working PS4 controller with ROG Ally after reading this guide.

Why is my PS4 controller not Connecting to Asus ROG Ally?

The PS4 controller not connecting to Asus ROG Ally could be due to the following reasons:

  1. Connectivity issues
  2. Low Battery
  3. Outdated drivers
  4. Software outdated

Solution 1: Reboot your Console

The first thing you need to do is force reboot your console to overcome the PS4 controller not connecting to Asus ROG Ally

Force rebooting the Asus ROG Ally can help to clear out any temporary files or settings that may be causing the issue

Just follow these steps:

  1. Press and hold the Power button for at least 10 seconds
    power button
  2. Press the power button once to turn the console back on
  3. Once your console restarts, try connecting your controller to PS4

If not, then continue to the next solution

Solution 2: Check the USB-C Cable/Port 

Next, check the connection between the controller and the Asus ROG Ally by checking the port on both ends

Or you can say that the cable might be damaged.

So let’s check if there’s a problem with your USB ports:

  1. Connect the console to the controller via a USB cable and ensure they are not lost by tugging both ends.
  2. And see if there’s any dust or dirt inside the port that also causes PS4 Controller not working and try to clean it with cotton bird or compressed air.
  3. Now try connecting with that cable
  4. If this didn’t work, try changing your cable.
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You CAN GET THE BEST USB-C Type C Charge Cable Cord Wire for PS5 at AMAZON

Solution 3: Turn Off Nearby Bluetooth Devices

It would help if you made sure that the Bluetooth devices nearby you, such as

speakersmouse, mic, or any other are turned off.

Turning off these devices will result in zero interference of Bluetooth signals between your PS4 controller and Asus ROG Ally.

This solution should resolve your issue. If not, then proceed to the next solution.

Solution 4: Check for Firmware Update

Another way you can solve the PS4 controller not connecting to Asus ROG Ally is by checking for updates. Asus claims that their new firmware updates resolve many critical crashing issues and overheating issues too

  1. The trigger buttons open the ‘Content’ tab on Asus ROG Ally.
  2. Tap on ‘Update Center.’
  3. Tap ‘Check for Updates’ in the Update Center.
  4. Tap ‘Update All’ to install the latest firmware and drivers.
  5. Open Windows Mode on Asus ROG Ally.
  6. Go to Start Menu, type ‘Updates,’ and tap ‘Check for Updates.’
    check update
  7. Let the Windows check if any updates are available and let them install to see if it resolves the issues.

New firmware and operating system versions include bug fixes that can resolve Asus ROG Ally audio issues.

Solution 5: Contact Asus Support

If you cannot get rid of the PS4 controller not connecting to Asus Rog Ally after force rebooting and other solutions, you should contact Asus support and ask them to perform the necessary repairs on the console.

contact asus support

If still, you have a query feel free to share your experiences and question in the comments section below.


Zul is an avid gamer with a passion for RPG and racing games. He enjoys playing games like Need for Speed and Grand Theft Auto 5 and is also skilled at fixing errors and crashes to enhance the gaming experience. Zul stays up-to-date with the latest gaming news and enjoys sharing his knowledge through writing gaming guides and articles.
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