PS4 Error SU-30746-0? [Stuck on System Update Controller Not Working]

Stuck in a never-ending cycle of frustration and disappointment, that’s the reality for many PS4 gamers facing System Software Update Error controller not working.

No more game time, no more endless hours of entertainment, just a screen with error SU-30746-0 and a hopeless feeling.

PS4 Help error su 30746 0
by u/brondagoat236 in PS4

But fear not, dear gamer, your rescue is near!

In this article, we’ll dive into the causes of this error and provide practical solutions to get your PS4 back in action and back in the game.”

So, Let’s begin!

But before moving on we need to tell you that:

1. Why is PS4 Error SU-30746-0 stuck on system software update error occurs?
2. Then you will be able to use 7 solutions from checking server status to Initializing PS4.
3. Also, there will be video guides for some solutions which will help you understand easily.

What causes PS4 Error SU-30746-0?

There are many reasons why PS4 Error SU-30746-0 occurs but here are 6 common ones:

1. The PSN server might be down
2. It is usually a software issue
3. A hardware failure
4. When the system is unable to find the correct update file to update the PS4 system software.
5. The software was not installed properly
6. Outdated software

Also Read: How to Deactivate PS4 without waiting 6 Months?

Video Guide to Fix PS4 Error SU-30746-0 Update Frozen

Solution 1: Check if the PlayStation Network (PSN) is Down?

The first thing you need to do is check your PSN server status as the PS4 SU-30746-0 stuck on system software update error controller not working might be due to some undergoing maintenance.

So, all you can do is confirm that this problem exists.

How do I check my PSN status?

Here’s how you can check PSN status:

1. Go to the PlayStation Network Service Status page.
2. Check the service status and if there’s any issue all you have to do is wait

Solution 2: SU-30746-0 PS4 Frozen? Restart PS4

Whenever you encounter SU-30746-0 PS4 frozen or even a bug/glitch, you should try restarting your PS4.

WHY?

Restarting the console will eliminate any temporary errors/glitches occurring due to the old/corrupted cache

So, here is how you can restart your PS4:

1. Press and Hold down PlayStation (PS) button on your controller
   
2. From the menu shown, Select the Power option
   
3. From the screen that will appear on the power icon, select the last option “Restart PS4”
4. While your PS4 restarts, don’t unplug any cord to avoid any hardware failure
   

Video Guide: How To Restart PS4

PS4 Errors: Complete List [Solved]

If you are still facing PS4 stuck on system software update error, continue to the next solution.

Solution 3: Updating Console through Safe Mode

Best Solution for PS4 Stuck On System Software Update Error controller not working

And its mostly used when the PS4 system has this PS4 Error SU-30746-0 Controller Not Working

Before starting this make sure you turn off your PS4 completely(not in sleep mode):

1. Go to the PlayStation official website and download the latest firmware available and store it in a USB drive( you can skip this step if your console has an internet connection through an ethernet cable)
2. Turn off the PS4 completely by pressing and holding the power button on the front of the console until it beeps and turns off.
   
3. Press and hold the power button again until you hear a second beep, about seven seconds later. This will start the console in Safe Mode.
4. Connect your DualShock 4 controller to the PS4 using a USB cable and press the PS button on the controller
   
5. From the menu, select the third option Update System Software and press the X button
   
6. Next, if you are using an Ethernet cable, select Update Using Internet
   
7. If you are not using an Ethernet cable for Internet connection, insert the USB device that you store the downloaded firmware file and choose Update from USB Storage Device
   
8. After the process is finished restart your PS4 and check if PS4 Error SU-30746-0 is fixed

If updating your console through safe mode didn’t help in solving PS4 stuck on system software update error, then Rebuild PS4 database in Safe Mode would definitely.

Solution 4: Rebuild PS4 Database

PS4 rebuild database organizes your hard drive to make it easier and quicker for the system to access your files.

This can help in faster data loading, reduce ‘game crashing’, and boost the frame rates which in return will help you fix frozen

1. Turn off the PS4 completely by pressing and holding the power button on the front of the console until it beeps and turns off.
   
2. Press and hold the power button again until you hear a second beep, about seven seconds later. This will start the console in Safe Mode.
3. Connect your DualShock 4 controller to the PS4 using a USB cable and press the PS button on the controller
   
4. Use the controller to select the 5th option Rebuild Database and press the X button to confirm.
   
5. Wait for the process to complete. This may take some time, depending on the size of your hard drive and the amount of data on it.
6. Once the process is complete, the PS4 will restart and you can use it as normal

Video Guide: How To Rebuild PS4 Database?

And if didn’t then continue to the next one.

Solution 5: Restore PS4 To Default Settings

Restore PS4 will help you fix PS4 SU-30746-0 frozen.

Note: Restoring default settings won’t delete content on console storage such as games, apps, screenshots, video clips, and saved data.

Just follow the steps below to restore PS4:

1. Follow the steps from 1 to 3 as mentioned above
2. Scroll down in the menu and select, Restore Default Settings
   
3. After PS4 is restored to default settings it will restart automatically.

And if you are still facing PS4 frozen,

then continue to the next fix

Solution 6: Initialize PS4 in Safe Mode

By initializing your console all the system settings will be restored to default or you can say factory reset to solve your controller won’t connect

Make sure the external USB drive should be large enough to store your PS4 data and should be formatted to FAT

How do I start my PS4 in Safe Mode?

The following steps will guide you to back up your PS4 first and then initialize it in safe mode.

1. Connect your USB drive to your PS4
2. Go to Settings from the PS4 homepage
   
3. In the Settings menu, scroll down and select “System.”
   
4. Select Back Up and Restore
   
5. Then select Back Up PS4
   
6. Now select the data you want to backup and select Next
7. Assign a name to your backup and choose Back Up
8. Press the X button on your controller and your data will start backing up
9. Unplug your USB drive from the console after your data is fully backed up
10. Now go back to PS4 Settings and scroll down to choose Initialization
    
11. Select Initialize PS4
    
12. Choose Full initialization
    
13. Then follow on-screen instructions to complete the process
14. Remember DO NOT turn your PS4 OFF during initialization as this will bring some irrecoverable damages to your PS4

Most users suggest using Safe Mode while initialization which is more effecting

And here’s how you can enable it

1. Turn off the PS4 completely by pressing and holding the power button on the front of the console until it beeps and turns off.
   
2. Press and hold the power button again until you hear a second beep, about seven seconds later. This will start the console in Safe Mode.
3. Connect your DualShock 4 controller to the PS4 using a USB cable and press the PS button on the controller
   
4. Use the controller to select the 5th option Initialize PS4 (Reinstall System Software) and press the X button to confirm.
   
5. Wait for the process to complete. This may take some time, depending on the size of your hard drive and the amount of data on it.
6. Once the process is complete, the PS4 will restart and you can use it as normal

Solution 7: Contact PS4 Support

If none of the above solutions work for you then there might be a chance that your PS4 has issues.

You can visit the PlayStation Official Website to get it repaired and choose the relevant issue which in your case would be according to SU-30746-0

Make sure you tell all the solutions you have applied to your console and let them know the issue you are facing is due to PS4 error SU-30746-0 frozen. This will help the support agent to identify the main reason for this error. They should reply to you ideally within 24 hours and if you don’t get any reply within 2-3 days, then you might need to make another support ticket.

I hope all the above solutions help you to solve the PS4 error SU-30746-0 frozen after updating to version 10.50.

If still, you have a query feel free to share your experiences and question in the comments section below

FAQs