How to Fix PS4 Won’t Connect to WiFi? PS4 Internet connection?

It’s really annoying when your PlayStation 4 won’t connect to the internet just when you want to play a game, update it, get a new game, or watch a movie. There can be many reasons for this

But we have 8 possible fixes for you to overcome PS4 won’t connect to WiFi

Why won’t my PS4 connect to the Internet?

Your PS4 won’t connect to the Internet/WiFi due to the following reasons:

1. PSN server maybe offline
2. WiFi password issue
3. DNS settings not changed
4. Router too far away from your console
5. Your WiFi network lost internet connectivity

Solution 1: Check if the PlayStation Network (PSN) is Down?

The first thing you need to do is check your PSN server status as the PS4 that won’t connect to WiFi might be due to some undergoing maintenance.

So, all you can do is confirm that this problem exists.

How do I check my PSN status?

Here’s how you can check PSN status:

1. Go to the PlayStation Network Service Status page.
2. Check the service status and if there’s any issue all you have to do is wait

Solution 2: Power Cycle Your Router

If you’re still experiencing can’t connect to WiFi within time limit on your PS4 after trying the previous solutions, power cycling your router could help you establish a better internet connection and potentially solve the problem.

Here’s how to do it:

1. Completely turn off your router by disconnecting the power cable from the power switch.
2. Leave it turned off for 5 to 10 minutes before plugging it back in.
3. Check if the WiFi network is visible and properly connected to your devices.

It’s important to note that you should restart all devices affected by the power cycling process to ensure an accurate fix

Solution 3: PS4 Won’t Connect to WiFi? Restart PlayStation 4

Whenever you encounter PS4 can’t connect to WiFi within time limit, you should try restarting your PS4.

WHY?

Restarting the console will eliminate any temporary errors/glitches occurring due to the old/corrupted cache

So, here is how you can restart your PlayStation 4:

1. Press and Hold down PlayStation (PS) button on your controller
   
2. From the menu shown, Select the Power option
   
3. From the screen that will appear on the power icon, select the last option “Restart PS4”
4. While your PS4 restarts, don’t unplug any cord to avoid any hardware failure
   

Solution 4: Connect to a Hotspot/Different Wi-Fi on PlayStation 4

Most of the network errors are due to your connected network. Either it’s too slow or their some connection issues with your network. To see if your network is not faulty, try switching to a different Wi-Fi or your mobile’s hotspot

1. Go to Settings from the PS4 homepage
   
2. Scroll down to Network and click on it to access Network Settings
   
3. Then select Set Up Internet Connection
   
4. Choose Use Wi-Fi
   
5. Select Easy for the setup method
   
6. You can see the hotspot I turned on as well.
   In case you don’t find your Wi-Fi network, press the triangle button on your controller to scan networks
7. Scroll down to your desired Wi-Fi, click on it and enter your password to connect, and see if you are facing any errors
   

Solution 5: Use an Ethernet Cable

If you are experiencing PS4 not connecting to WiFi but other devices will, then maybe some receiving or glitches could be causing an unstable connection.

Alternatively, PS4 comes with an ethernet port that would let you experience an uninterrupted connection.

Here’s how to do it:

Step A. Connecting Ethernet Cable to PS4

At the rear of your PlayStation 4 where you have put your power cable and HDMI cable, you’d find an Ethernet port where you need to insert an ethernet cable from your router.

Make sure you have inserted in the output port of your router, your network is active and the cable works fine.

Step B. Setting Up LAN on PlayStation 4

1. Go to Settings from the PlayStation 4 homepage
   
2. Scroll down to Network and click on it to access Network Settings
   
3. Then select Set Up Internet Connection
   
4. Choose Use a LAN Cable
   
5. Select Easy as the connection method.
6. The PlayStation 4 will automatically detect your LAN connection and set it up. If your connection requires a proxy server, select Custom instead of Easy and enter the necessary settings.
7. Follow the prompts to complete the setup process.

Solution 6: How to Change Your DNS Settings On PS4?

There are some faulty DNS servers that may cause WiFi issues.

So, let’s change the DNS Settings:

1. Go to Settings from the PS4 homepage
   
2. Scroll down to Network and click on it to access Network Settings
   
3. Then select Set Up Internet Connection
   
4. Choose WiFi or LAN Cable, depending on how you connect to the internet
   
5. Select Custom for the setup method
   
6. After choosing your WiFi select Automatic for IP Address and Do not Specify for DHCP settings.
   
7. Select Manual for DNS settings
   
8. More Settings would appear:
   • For Primary settings enter 8.8.8.8
     
   • For Secondary 8.8.4.4 to match the Google DNS
     
9. Then select Next > Automatic for MTU Settings
   
10. Choose Do Not Use for Proxy Server
    
11. After your DNS settings have been updated you can test your internet connection to check if the error is gone.

Solution 7: Call Your ISP

If changing DNS couldn’t help you solve the can’t find WiFi on PS4 then contact your Internet Service Provider(ISP).

They will access that data that you can’t and will know what’s going wrong with your internet connection.

Moreover, tell your ISP to open the following ports:

1. TCP: 80, 443, 3478, 3479
2. UDP: 3478, 3479, 49152 ~ 65535

And if the situation is worse then they will be sending a professional and make it work for you.

Solution 8: Contact PS4 Support

If none of the above solutions work for you then there might be a chance that your PS4 has issues.

You can visit the PlayStation Official Website to get it repaired and choose the relevant issue which in your case would be not connecting to WiFi

Make sure you tell all the solutions you have applied to your console and let them know the issue you are facing is due to PS4 not connecting to WiFi. This will help the support agent to identify the main reason for this error. They should reply to you ideally within 24 hours and if you don’t get any reply within 2-3 days, then you might need to make another support ticket.

And if you got any questions just let us know in the comments section below