Valorant Error Code 31 “There was an error connecting to the platform”

Updated On: Categorized as Gaming
Valorant error code 31

Are you having Valorant Error Code 31?

OR

Are you getting the error message”There was an error connecting to the platform“?

Don’t worry about it!

The CPU Guide brings you the best working solution to solve Valorant error code 31.

Solution 1: Restart the Game to fix Valorant Error Code 31

Whenever you encounter Valorant Error code 31 and any game bug, you should restart the game before trying any further solutions.

Restarting the game will eliminate any temporary error which is occurring due to the old cookies and cache or the system’s other software is clashing with your gaming software.

All of these errors will be eradicated after a simple restart of the PC or any other platform you use.

If the restarting is not helping to solve Valorant Error Code 31, then try performing a Clean boot.

Read More: Error Code: VAL 59? 9 Ways to Get Rid of this Error!

Solution 2: Performing a Clean Boot to Initialize Valorant Again to fix Error code 31 Valorant

Clean boot will help you to eliminate the unnecessary applications which are running on the backend.

And shut down any applications which are conflicting with each other and causing Valorant Error Code 31.

Here is how to perform a Clean Boot:

  1. Press Windows Button + R KeyAmong Us Keeps Crashing
  2. The Run Dialogue Box will appear
  3. Type “msconfig
  4. Press Enter
  5. The System Configuration window will openSystem Configuration Valorant Error Code 31,there was an error connecting to the platform valorant,how to fix valorant error 31
  6. Select Services tab
  7. Uncheck all the unnecessary serviceSystem configurationValorant Error Code 31,there was an error connecting to the platform valorant,how to fix valorant error 31
  8. Only check those you need now
  9. Now click OK

Now your clean boot is done and the unnecessary services are eliminated which will enable you to play Valorant without getting Error Code 31 Valorant.

If the error persists, then proceed to the next solution to solve Valorant 31 error.

Read More: TenZ Optimized PC Settings In Valorant?

Solution 3: Keep your PC Updated to Fix Valorant Error Code 31

Sometimes your outdated PC is the main cause of the Outdated Wi-Fi Drivers on Windows 11.

Outdated drivers in your PC or your current Windows version are not able to support the new connectivity parameter of your internet.

As you update your Windows, all the drivers are updated too and this will fix the Valorant Error Code 31.

So, here is how you can do update your PC:

  1. Click on the Windows iconStartValorant Error Code 31,there was an error connecting to the platform valorant,how to fix valorant error 31
  2. Click on the Settings icon
  3. A new window will pop up
  4. Select Windows Update from the left menuWindows Update
  5. The new window will pop up
  6. Then click on Check for updatesUpdate Graphics Card Driver on Windows 11Valorant Error Code 31,there was an error connecting to the platform valorant,how to fix valorant error 31
  7. If there is any update, it will start updating the PCUpdate Graphics Card Driver on Windows 11 Valorant Error Code 31,there was an error connecting to the platform valorant,how to fix valorant error 31
  8. After the updating is done check if the “There was an error connecting to the platform valorant” is fixed or not.

Read More: Valorant Error Code VAL 19? “There Was An Error Connecting To The Platform”

Solution 4: Close Unwanted Programs

If the above solution didn’t work, then closing unwanted programs will help you to eliminate the Valorant Error Code 31.

If there are too many programs running in the background that is using too much internet and causing “Valorant there was an error connecting to the platform” Error.

So, let’s close unwanted programs:

  1. Press Ctrl + Shift + ESC keys to open Task Manager
  2. Now check which program is using more Network
  3. Right-click on that program and select End task
  4. And check if the Valorant 31 error is solved or not.

If this solution didn’t help you out then update Wifi drivers to fix Error Code 31 Valorant.

Read More: Valorant Error Code 7 “Couldn’t connect to session service” Easy Guide

Solution 5: Update Wi-Fi Drivers on Windows 11 via Windows update

Updating the Wi-Fi drivers will help you to have a better and stable internet experience.

This will fix the Valorant Error Code 31 and you will be able to play Valorant without getting any interruption.

Here is how you can update the Wi-Fi driver:

  1. Click on the Windows iconStart Valorant Error Code 31,there was an error connecting to the platform valorant,how to fix valorant error 31
  2. Click on the Settings icon
  3. A new window will pop up
  4. Select Windows Update from the left menu
  5. The new window will pop up
  6. Now select Advanced options
  7. Click on Optional updates
  8. A new window will open
  9. Click on the drop-down button of Driver updates
  10. Now select your desired drivers and check in the boxdriver list Valorant Error Code 31,there was an error connecting to the platform valorant,how to fix valorant error 31
  11. Now press the Download & install button and Valorant Error Code 31 will be fixed.

If you are unable to update your drivers through Windows Update, then you can try updating the WiFi Drivers through Device Manager.

Read More: How To Fix No Sound Output Problem on Windows 11?

Solution 6: Update Graphics Card Driver on Windows 11 thorough Device Manager

Update the graphic card driver on Windows 11 will help you to solve Valorant error code 31. This error mostly occurs when the PC has an outdated graphic driver and causes the Valorant Error Code VAL 31.

  1. Click on the Search icon
  2. Type Device ManagerDevice manager Valorant Error Code 31,there was an error connecting to the platform valorant,how to fix valorant error 31
  3. Click to open Device Manager
  4. Then select the Display adapter
  5. A further menu will open
  6. Find your video driver
  7. Right-Click on the graphic card name
  8. Click on the Update driverUpdate Graphics Card Driver on Windows 11 Valorant Error Code 31,there was an error connecting to the platform valorant,how to fix valorant error 31

Solution 7: Check for Driver’s Updates of GPU/Video Card Of a Different Company

One of the main and highlighted issues is the GPU drivers are outdated, simultaneously the video card also has outdated drivers.

It’s unable for GPU to go align with the update/modern gaming experience. So, we recommend updating the video card drivers.

And providing you direct links to main GPU-making companies

After updating the GPU drivers and check Valorant crashing/Valorant Error Code 31 is fixed or not.

if the above solution didn’t work out for you then try the next solution to fix the error code 31 Valorant.

Move on to clearing DNS cache to get over “Valorant error connecting to the platform”.

Solution 8: Clear DNS Cache and Data to Fix Error Code 31 Valorant

Since clearing the DNS cache removes all the entries and forces your computer to repopulate those addresses the next time you try accessing those websites.

This won’t affect performance and will fix “Valorant error connecting to the platform”.

  1. Click on the Windows start icon on the bottom left corner.
  2. Then press Windows key + R.
  3. The Run box will appear. Type cmd.exe, and click on OK.
  4. Then on the cmd window, enter the following commands: (Note: Type the following commands, and hit Enter after every command)
    1. “ipconfig/flushdns”
    2. “ipconfig/registerdns”
    3. “ipconfig/release”
    4. “ipconfig/renew”
    5. netsh winsock reset
    6. Now restart your PC and check if Valorant 31 error is fixedValorant error Code 31 clear DNS Cache

If none of the solutions have worked for you, unfortunately, then we have one last hope that can help you get over the Valorant Error Code 31 issue and fix any connection error that you face while playing your favorite game.

Read More: VAN9002 Control Flow Guard Erorr? Super Easy Fixes

Solution 9: Reinstall Valorant

If none of the above solutions work out for you then it’s time to reinstall the game.

Sometimes due to some glitch or virus, the game file of the game gets corrupted or went missing.

So when we perform the reinstalling process the missing file/corrupted file will automatically be cured.

Here’s how you can reinstall Valorant:

  1. Press Window key + R
  2. The Run dialog box will open
  3. Type “control /name Microsoft.ProgramsAndFeaturesRun dialogue box, Valorant Error Code 31,there was an error connecting to the platform valorant,how to fix valorant error 31
  4. Hit “Enter
  5. Now find two software” Valorant” and “Riot Vanguard”
  6. Right-Click on both application
  7. A small menu will appear
  8. Select “Uninstall
  9. The Uninstallation will be started
  10. Now go to the Valorant Website 
  11. Download the Installer 
  12. After downloading open the Installer
  13. After launching, follow the instruction to download the Valorant.

Hope the above-mentioned solutions help you to solve the Valorant Error Code 31.

Share your experience in the comment section down below.

FAQs

How do I fix Error 31 in Valorant?

Here is how you can solve valorant error code 31:
1. Restart the Game
2. Performing a Clean Boot
3. Keep your PC Updated
4. Close Unwanted Programs
5. Update Wi-Fi Drivers

What is error code Val 31?

Val 31 is an error that occurs in Valorant. This error occurred due to a network problem or some new updates in the game client.

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