Valorant Error Code VAL 19? “There Was An Error Connecting To The Platform”

Valorant players have been expressing concerns about the Val 19 error, which occurs during their attempts to log in to the game. When facing this issue, a message pops up saying, “There Was An Error Connecting To The Platform. Please restart your game client.”

Error Code Val 19 in Valorant may be triggered by various factors, but to avoid encountering this issue, it is essential to ensure a stable internet connection. Otherwise, you might encounter other as well errors while playing the game.

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The CPU Guide brings you 9 best working solutions to solve Valorant Error Code VAL 19.

FIX #0

IMPORTANT NOTE: Sometimes it’s a global error and no solution might help until Valorant itself fixes it.

To ensure, we can check Valorant’s server status or look into Valorant communities and threads like the one below.

The following thread contains a discussion among Valorant fans who were relieved to know that they are not alone in facing the error.

Video Guide: Valorant Error Code VAL 19

How do I fix the error code Val 19?

Error Code VAL 19 in Valorant is usually related to connectivity issues. To fix this error, you can try the following troubleshooting steps:

  1. Check Your Internet Connection: Ensure that you have a stable and reliable internet connection. Try restarting your router/modem and connecting your device directly to the router using an Ethernet cable if possible.
  2. Disable Firewall and Antivirus: Temporarily disable any third-party firewall or antivirus software you have installed. Sometimes, they might block Valorant’s connection, causing the error.
  3. Check Valorant Server Status: Verify if there are any ongoing server maintenance or outages on the Valorant platform. You can check the official Valorant Status page or Riot Games’ social media channels for any announcements.
  4. Restart Valorant Client: Close the Valorant game client completely and relaunch it. Sometimes, a simple restart can resolve temporary connection issues.
  5. Update Your Game and Client: Ensure that your Valorant game and game client are up to date. Outdated versions can lead to compatibility problems.

Solution 1: Restart the Game

Whenever you encounter Valorant Error code VAL 19 or any game bug, you should restart the game before trying any further solutions.

And this is exactly what the error message itself reads out.

Restarting the game will eliminate any temporary error which is occurring due to the old cookies and cache or the system’s other software clashing with your gaming software.

All of these errors will be eradicated after a simple restart of the PC or any other platform you use.

Solution 2: Close Unwanted Programs

If the above solution didn’t work, then closing unwanted programs will help you to eliminate the Valorant Error Code VAL 19.

If there are too many programs running in the background that is using too much internet and causing the “Valorant there was an error connecting to the platform” Error.

So, let’s close unwanted programs:

  1. Press Ctrl + Shift + ESC keys to open Task Manager
  2. Now check which program is using more Network
  3. Right-click on that program and select End tasktask manger end task buttonValorant Error Code 43,there was an error connecting to the platform valorant,how to fix valorant error 43
  4. And check if the Valorant 19 error is solved or not.

If this solution didn’t help you out then update Wifi drivers to fix Error VAL 19.

Solution 3: Keep your PC Updated

Keeping your PC updated is crucial for ensuring that your device runs smoothly and securely. With new updates and patches being released frequently, it’s important to stay up-to-date to avoid potential security vulnerabilities, performance issues, and software compatibility problems.

So, here is how you can update your PC:

  1. Click on the Windows icon
    Windows 11 start
  2. Click on the Settings icon
  3. new window will pop up
  4. Select Windows Update from the left menu
    check for updates windows 11
  5. The new Windows will pop up
  6. Then click on Check for updates.
    checking for updates
  7. If there is any update it will start updating the PC.

READ ALSO: How To Fix No Sound Output Problem on Windows 11?

Solution 4: Update Graphics Card Driver on Windows 11 through Device manager

Update the graphic card driver, as outdated graphic drivers might be causing the Valorant Error Code VAL 19.

  1. Click on the Search icon
  2. Type Device Manager
  3. Click to open Device Manager
  4. Then select the Display adapter
  5. A further menu will open
  6. Find your video driver
  7. Right-Click on the graphic card name
  8. Click on the Update driverUpdate Graphics Card Driver on Windows 11 Valorant Error Code 43,there was an error connecting to the platform valorant,how to fix valorant error 43

Solution 5: How to Update GPU/Video Card Of AMD/NVIDIA/Intel

You might be using a dedicated graphics card to play your games, and is one of the primary hardware components for your gaming, its software can be outdated too.

Here are links to fetch the latest updates for your cards.

After updating the GPU drivers, restart your PC, and verify if you are with the latest update.

If this still didn’t help? No need to lose hope as you might need to resolve the DNS cache to get over the “Valorant error connecting to the platform”.

Solution 6: Perform a Clean Boot on PC

If you’re experiencing issues with your computer like slow performance or unexpected crashes, it could be due to conflicting applications running in the background. A clean boot can help you start your computer with only essential services and drivers needed to run the operating system, helping you identify any conflicts or issues caused by third-party applications or services.

To perform a clean boot follow the steps down below:

  1. Press Windows Button + R Key
  2. The Run Dialogue Box will appear
  3. Type “MSConfig
  4. Press Enter
  5. The System Configuration window will open
  6. Select Services tab
  7. Uncheck all the unnecessary services
  8. Only check those you need now
  9. Now click OK
Perform a clean boot on Windows 11

If the error persists, then proceed to the next solution to solve the crashing issue on the PC.

Solution 7: Clear DNS Cache and Data to Fix Error Code VAL 19

Clearing the DNS cache removes all the entries and forces your computer to repopulate those addresses the next time you try accessing those websites.

  1. Click on the Windows start icon on the bottom left corner.
  2. Then press Windows key + R.
  3. The Run box will appear. Type cmd.exe, and click on OK.
  4. Then on the cmd window, enter the following commands: (Note: Type the following commands, and hit Enter after every command)
    1. “ipconfig/flushdns”
    2. “ipconfig/registerdns”
    3. “ipconfig/release”
    4. “ipconfig/renew”
    5. netsh winsock reset
    6. Now restart your PC and check if Valorant 19 error is fixed

If none of the solutions have worked for you, unfortunately, then we have one last hope that can help you get over the Val 19 error code issue and fix any connection error that you face while playing your favorite game.

Solution 8: Reinstall Valorant

If none of the above solutions work out for you then it’s time to reinstall the game.

Sometimes due to some glitch or virus, the game file of the game gets corrupted.

So, when we perform the reinstalling process the missing file/corrupted file will automatically be cured.

Here’s how you can reinstall Valorant:

  1. Press Window key + R
  2. The Run dialog box will open
  3. Type “control /name Microsoft.ProgramsAndFeaturesRun dialogue box, Valorant Error Code 43,there was an error connecting to the platform valorant,how to fix valorant error 43
  4. Hit “Enter
  5. Now find two softwares:” Valorant” and “Riot Vanguard”
  6. Right-Click on both application
  7. A small menu will appear
  8. Select “Uninstall
  9. The Uninstallation will be started
  10. Now go to the Valorant Website 
  11. Download the Installer 
  12. After downloading open the Installer
  13. After launching, follow the instruction to download the Valorant.

Hope the above-mentioned solutions help you to solve the Valorant Error Code 19.

Share what worked for you?


What is Error Code VAL 19 in Valorant?

Error Code VAL 19 in Valorant occurs when there is a problem connecting to the game’s platform during the login process. Players may encounter this error message: “There Was An Error Connecting To The Platform. Please restart your game client.”

Does Error Code VAL 19 affect all players simultaneously?

Not necessarily. Error Code VAL 19 may affect specific players or regions depending on the cause. It could be related to regional server outages, individual network problems, or maintenance affecting only certain areas.

Can using a VPN help resolve Error Code VAL 19?

Using a VPN may sometimes resolve connectivity issues caused by regional restrictions or network routing problems. However, it’s essential to use a reputable VPN service and understand that it might not always guarantee a fix.

Meet Hammad, a dynamic writer with a passion for gaming and a talent for analysis. With extensive years of experience in the gaming industry, Hammad has a unique perspective on the latest gaming trends and technologies. In addition to writing about gaming, Hammad also guides our team with marketing news and his investment analysis.

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