Valorant Error Code VAL 19? “There Was An Error Connecting To The Platform”

Just got VAL 19 Error Message?

OR

When you try to log in to the game Valorant Error Code 19 pops up with the message “There Was An Error Connecting To The Platform. Please restart your game client“?

Don’t worry about it!

The CPU Guide brings you 9 best working solutions to solve Valorant Error Code VAL 19.

FIX #0

IMPORTANT NOTE: Sometimes it’s a global error and no solution might help until Valorant itself fixes it.

To ensure, we can check Valorant’s server status or look into Valorant communities and threads like the one below.

The following thread contains a discussion among Valorant fans who were relieved to know that they are not alone in facing the error.

Video Guide: Valorant Error Code VAL 19

Why VAL 19 Occurs?

Valorant Error Code 19 occurs due to 4 major reasons and we have an upcoming Fix for each cause too!

Solution 1: Restart the Game

Whenever you encounter Valorant Error code VAL 19 or any game bug, you should restart the game before trying any further solutions.

And this is exactly what the error message itself reads out.

Restarting the game will eliminate any temporary error which is occurring due to the old cookies and cache or the system’s other software clashing with your gaming software.

All of these errors will be eradicated after a simple restart of the PC or any other platform you use.

Is restarting not helping to solve Valorant Error Code VAL 19?

Try performing a Clean boot.

Solution 2: Performing a Clean Boot to Initialize Valorant Again

Clean boot will help you to eliminate the unnecessary applications which are running in the background.

And shut down any applications which are conflicting with each other and causing Valorant Error Code VAL 19.

Here is how to perform a Clean Boot on Windows 11/10:

1. Press Windows Button + R Key
2. The Run Dialogue Box will appear
3. Type “MSConfig“
4. Press Enter
5. The System Configuration window will open
6. Select Services tab
7. Uncheck all the unnecessary service
8. Only check those you need now
9. Now click OK

Now your clean boot is done and the unnecessary services are eliminated which shall enable you to play Valorant without getting Error Code VAL 19.

If the error still persists, then proceed to the next solution to solve the Val19 error.

Solution 3: Close Unwanted Programs

If the above solution didn’t work, then closing unwanted programs will help you to eliminate the Valorant Error Code VAL 19.

If there are too many programs running in the background that is using too much internet and causing “Valorant there was an error connecting to the platform” Error.

So, let’s close unwanted programs:

1. Press Ctrl + Shift + ESC keys to open Task Manager
2. Now check which program is using more Network
3. Right-click on that program and select End task
4. And check if the Valorant 19 error is solved or not.

If this solution didn’t help you out then update Wifi drivers to fix Error Code VAL 19 Valorant.

Solution 4: Keep your PC Updated to Fix VAL 19 Error

Sometimes outdated OS of your PC can be the reason for unexpected errors as the game doesn’t remain compatible because of a newer update that matches the latest OS.

As you update your Windows, drivers/memory are updated and reinitialized too and this will fix the Valorant Error Code VAL 19.

So, here is how you can update your PC:

1. Click on the Windows icon
2. Click on the Settings icon
3. A new window will pop up
4. Select Windows Update from the left menu
5. The new window will pop up
6. Then click on Check for updates
7. If there is any update, it will start updating the PC

Restart your PC once the updating is done and check if Valorant still throws up the “there was an error connecting to the platform. Please Restart your Game Client” error.

Solution 5: Update WiFi Drivers on Windows 11 via Windows update

Updating the Wifi drivers will help you to have a better and more stable internet experience.

This will fix the Valorant Error Code VAL 19 and you will be able to play Valorant without getting any interruption.

Here is how you can update the WiFi driver:

1. Click on the Windows icon
2. Click on the Settings icon
3. A new window will pop up
4. Select Windows Update from the left menu
5. The new window will pop up
6. Now select Advanced options
7. Click on Optional updates
8. A new window will open
9. Click on the drop-down button of Driver updates
10. Now select your desired drivers and check in the box
11. Now press the Download & install button and Valorant Error Code VAL 19 will be fixed.

If you are unable to update your drivers through Windows Update, then you can try updating the WiFi Drivers through Device Manager.

READ ALSO: How To Fix No Sound Output Problem on Windows 11?

Solution 6: Update Graphics Card Driver on Windows 11 through Device manager

Update the graphic card driver, as outdated graphic drivers might be causing the Valorant Error Code VAL 19.

1. Click on the Search icon
2. Type Device Manager
3. Click to open Device Manager
4. Then select the Display adapter
5. A further menu will open
6. Find your video driver
7. Right-Click on the graphic card name
8. Click on the Update driver

Solution 7: How to Updates GPU/Video Card Of AMD/NVIDIA/Intel

You might be using a dedicated graphics card to play your games, and is one of the primary hardware components for your gaming, its software can be outdated too.

Here are links to fetch the latest updates for your cards.

• AMD
• NVIDIA
• Intel

After updating the GPU drivers, restart your PC, and verify if you are with the latest update.

Now check if Valorant is crashing and still throwing Error VAL 19.

If this still didn’t help? No need to loose hope as you might need to resolve the DNS cache to get over “Valorant error connecting to the platform”.

Solution 8: Clear DNS Cache and Data to Fix Error Code VAL 19

Since clearing the DNS cache removes all the entries and forces your computer to repopulate those addresses the next time you try accessing those websites.

1. Click on the Windows start icon on the bottom left corner.
2. Then press Windows key + R.
3. The Run box will appear. Type cmd.exe, and click on OK.
4. Then on the cmd window, enter the following commands: (Note: Type the following commands, and hit Enter after every command)
   1. “ipconfig/flushdns”
   2. “ipconfig/registerdns”
   3. “ipconfig/release”
   4. “ipconfig/renew”
   5. netsh winsock reset
   6. Now restart your PC and check if Valorant 19 error is fixed

If none of the solutions have worked for you, unfortunately, then we have one last hope that can help you get over the Valorant Error Code 19 issue and fix any connection error that you face while playing your favorite game.

Solution 9: Reinstall Valorant

If none of the above solutions work out for you then it’s time to reinstall the game.

Sometimes due to some glitch or virus, the game file of the game gets corrupted.

So, when we perform the reinstalling process the missing file/corrupted file will automatically be cured.

Here’s how you can reinstall Valorant:

1. Press Window key + R
2. The Run dialog box will open
3. Type “control /name Microsoft.ProgramsAndFeatures“
4. Hit “Enter“
5. Now find two softwares:” Valorant” and “Riot Vanguard”
6. Right-Click on both application
7. A small menu will appear
8. Select “Uninstall“
9. The Uninstallation will be started
10. Now go to the Valorant Website 
11. Download the Installer 
12. After downloading open the Installer
13. After launching, follow the instruction to download the Valorant.

Hope the above-mentioned solutions help you to solve the Valorant Error Code VAL 19.

Share what worked for you?