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CE-109573-5 PS5? Can’t Start the Game or App? 7 Easy Fixes!

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So your NBA 2K21 or Black Ops Cold War game was on download but eventually, you saw an error saying: “PS5 Error CE-109573-5Can’t Start Game or App on PS5″ or Something Went Wrong?

There are 7 Working Fixes that have worked in fixing CE-109573-5 saving you from waiting infinitely and trying fixes that won’t work!

Before we dive into resolving the PS5 CE-109573-5 Something Went Wrong,

Let’s answer some of your questions on why you even got error code CE-109573-5.

What is PS5 Error CE-109573-5?

PS5 Error CE-109573-5 is when you try to run the game or app and it leads to an error saying “Can’t start the game or app” so you are unable to launch a specific app like Netflix on PS5 or play a game.

What are the reasons for PS5 Error CE-109573-5?

PS5 Error CE-109573-5 occurs while running popular PS5 games like Spider-Man Miles Morales, Call of Duty-Black Ops Cold War, FIFA 22, Destiny 2, Elden Ring, Stray, and more.

The primary reason for PS5 Error CE-109573-5 is a download glitch where PS5 can’t let it continue any more by itself. The files probably get corrupted that need to be deleted and rest mode needs to be disabled.


Some other reasons that can contribute to PS5 Error CE-109573-5:

  1. A bug in the PS5 system software, in the game/app, or in the storage device’s driver
  2. Issues with PSN Servers
  3. Dust in your PS5 which could lead to Can’t Start Game or App PS5
  4. CE-100095-5 PS5 could occur due to a power surge or electrical short
  5. Problems with your internet connection
  6. Problem with the game itself

Let’s start with basic solutions before we head to lengthier solutions.

Solution 1: Check if the Play Station Network (PSN) is Down?

If you think your internet connection is working properly then PS5 Error CE-109573-5 might be due to PSN servers that will be undergoing maintenance.

So, all you can do is confirm that this problem exists.

How do I check my PSN status?

Here’s how you can check PSN status:

  1. Go to the PlayStation Network Service Status page.
  2. Check the service status and if there’s any issue all you have to do is wait.
  3. If the server issue is fixed then do check for system software updates.
  4. And if the site won’t load then surely it’s your internet connection problem.
ps5-psn-status-PS5 Error Code CE-108889-4

Solution 2: Check your Internet

2A: Improve Your Wi-Fi Speed

The error also occurs when the router is too far from your PS5,

Make sure you use a wireless device that is compatible with the 5GHz band instead of 2.4GHz.

And if you can’t do this then try buying a powerful router that will provide you with strong and wide signals around your house.

Or you can establish a wired internet connection too.

There are some tips to improve PS5 Wi-Fi speed in this guide!

3B: Power Cycle Router

All you need to do is follow these steps:

  1. Turn off your router completely by taking out the power cable from the power switch
  2. Now leave it for 5 to 10 minutes and then plug it back in
  3. And check if the CE-109573-5 Something Went Wrong is solved

Make sure to restart those devices and you have a powerful router like the one below to overcome PS5 CE-109573-5.

BEST BUY: TP-Link AC1750 Smart WiFi Router (Archer A7) -Dual Band Gigabit Wireless


Also Read: PS5 error code NP-107938-8

If restarting the router couldn’t help you fix the PS5 error CE-109573-5, then continue to the next one.

Solution 3: Restart Your PS5 to Fix PS5 CE-109573-5

This technique will completely shut down your PS5 making sure all the power is drained.

It will recreate all the configurations before starting up.

So, here’s how to power cycle PS5:

  1. Tap and Hold the power button on the console for at least 10 seconds until the blinking LED light turns off.power button ps5 ps5 fehlercode ce-100095-5
  2. Unplug the power plug from the back of the console and after a minute click on the power button of your console which will drain all the power.
  3. Now wait for 20 minutes and plugin everything back and Restart your PS5
  4. And try a wired internet connection after restarting and make sure you reconfigure your settings to check if PS5 can’t start NBA 2k21 is fixed.

If restarting still produces the error PS5 CE-109573-5 “ Black Ops cold war can’t start the game or app”, then you must give a try to the upcoming solution as it has been of great help to many users.

Scroll more to read what they tell.

Also Read: PS5 Not Connecting to Controller

Solution 4: Delete and Reinstall the Game On PS5

As the PS5 Error CE-109573-5 Something Went Wrong could be due to corrupted installation files of the game, it’s best you uninstall it and then download a fresh version of it.

As you can read below that the user on Reddit faced CE-109573-5 while downloading NBA 2K21 but got it fixed by reinstalling the game

To reinstall the game on PS5 follow the steps below:

  1. Select the gear icon on the top right of your home screen.
  2. Select Storage.
  3. Then select Console storage and go to Games and Apps.
  4. Now you will see a list of installed games and applications.
  5. Press the Delete button in the bottom-left and confirm
  6. After that, you can reinstall the game by disc or online.
  7. And check if PS5 Error CE-109573-5 can’t start the game or app is fixed

If not then try the next solution

Solution 5: Rebuild Database on PS5 to Fix CE-109573-5

This is also the best solution that has worked out for many users fixing Black Ops Cold War CE-109573-5.

This Rebuild Database on PS5 feature allows you to clean up the data on your PS5 and sort out everything on the hard drive.

  1. First, make sure your PS5 System Software is up to date
  2. Connect the PS5 DualSense controller to a USB cable and press the PS button on the controller to pair it.
  3. Press and hold the power button until you hear the second beep and will boot in Safe Mode.
  4. Now go down to option number 5 and select “Rebuild Databasesafe-mode erreur CE-100095-5
  5. Wait for the process to complete and your CE-109573-5 problem will be solved.

If not then you can try updating your PS5.

Solution 6: Update the System Software Automatically

If updating PS5 didn’t fix PS5 CE-109573-5 can’t start the game or app then you need to update your PS5 System software to the latest version.

Make sure your PS5 has a proper internet connection.

How do I update my PS5 software?

So, you will be updating the system software automatically:

  1. On your screen with the help of the PS5 DualSense controller go to Settings.
  2. Now select System > System Software Update and Settings.
  3. Next set updates to download and install automatically.
  4. Then select Update System Software and your PS5 will check for updates.
system software ps5

If there are any updates, then after that PS5 will handle all the worries and all you need to do is wait to get your PS5 CE-109573-5 on FIFA 22 fixed.

Solution 9: Contact PS5 Support

The last way you can sort out the PS5 Error CE-109573-5 Something Went Wrong is:

  1. You can check out technicians, or Sony Experts in your area and ask them to fix it.
  2. Lastly, look out for services in your country that do make your PS5 refunds possible as there are always some services when official support is not available.
PS5 Error CE-107891-6? Can't Start the Game Or App?

Hope all the above solutions help you to solve PS5 Error CE-109573-5.

If still, you have a query feel free to share your experiences and question in the comments section down below.


Why does my PS5 say can’t Start the Game or App?

Your PS5 says can’t Start the Game or App as your PS5 has not been shut down properly so, it’s best to restart your console properly.

Why can’t I play games on my PS5?

You can’t play games on PS5 as there may not be enough space or the cache is full so, it’s best to clear your cache.

What is Blue Light of Death PS5?

There is no such thing as Blue Light of death, but blinking blue light does indicate an issue. Neither relates to PS5 can’t Start the Game or App.

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