PS5 Won’t Read Disc? Won’t play DVD?

Published Categorized as Gaming
PS5 Not Accepting Disc

Two days ago I was playing NFS Payback and Fortnite on my brand-new PS5 and while I was playing I got the error message, “To play this game, insert the disc“.

This made me really worried as PS5 not reading Disc and upon looking up I found out it’s not only me s other users have also reported about PS5 unreadable disc on Reddit too.


you don’t need to worry as it’s a solvable issue and we have prepared some valid solutions for you to solve PS5 can’t read disc.

What are the causes of PS5 Not Accepting Disc?

There are three causes that lead to PS5 not accepting disc:

  1. When there’s already a disc in the console or the disc is dirty.
  2. You have inserted a damaged disc leading to not reading the disc.
  3. Or the console firmware or the eject button may be worn out.
  4. May just be a random bug that develops in the system.

Also Read: CE-109573-5 PS5? Can’t Start the Game or App?

Will PS5 allow PS4 discs? PS5 Not Reading PS4 Discs?

Yes, you will be able to use PS4 discs in PS5 and play them also you will be able to download the digital software purchased from the PlayStation store.

Why won’t my PS5 read discs?

Your PS5 won’t read discs due to the following reasons:

  1. The disc drive may be damaged.
  2. The Disc might be dirty.
  3. Or PS5 Software may not be updated.
  4. Random hardware glitch
  5. Corrupted game software
PS5 Won't Read Disc? Won't play DVD?

Also Read: FIFA 23 Keeps Crashing on PS5

How do I fix my PS5 Not Accepting discs?

You can fix PS5 not accepting discs by knowing how to insert the disc properly in PS5.

Here’s how you can do it:

  1. Plug the power cable into your PS5
  2. Now slowly insert your disk into your Standard Edition PS5 and just keep pushing it Slowly and make sure your console is placed horizontally or it won’t read the disc.
  3. Rest you can see in Solution 3.

Video Guide For PS5 Not Reading Disc

Solution 1: Cleaning The Blu-Ray/DVD Disc

The first thing you need to do is check the disc if PS5 Not Accepting Disc is occurring when you insert the disc.

For this you need to do is:

  1. Eject the disc manually by pressing the Eject button on your console
  2. OR you can press the Options button on your DualSenese controller which is on the Home menu which will give you the option to Eject Disc.
  3. Now check the disc carefully for any scratches or smudges underside.
  4. Clean the disc using a clean, soft microfiber cloth.
  5. Insert the Disc back into your console and check if the PS5 won’t play DVD is fixed.
PS5 not reading disc

Also Read: PS5 vs PS4: All you need to know

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Solution 2: Reboot Your PS5 in Safe Mode to Fix PS5 Not Reading Disc

So, restarting PS5 in safe mode has solved the error for many users. You will not lose your personal data while using this solution.

Just follow the steps:

  1. Turn off your PS5 by pressing the power button on the front panel.
  2. Press and hold the power button until you hear the second beep and will boot in Safe Mode.
  3. Now connect the DualSense Controller and press the PS button on the controller to pair it.
  4. Select Restart PS5 and press X to reboot your console in Safe Mode.
  5. If PS5 boots back into a safe loop then you can check if PS5 Not Accepting Disc is solved.

Also Read: PS5 Won’t Update Games? Here Are 7 Easy Fixes!

PS5 Won't Read Disc? Won't play DVD?

Solution 3: How to Insert a Disc Into Your PS5?

Sometimes you are inserting the disc in the wrong way which can lead to PS5 Not Accepting Disc.

Here’s how you can do it:

  1. Plug the power cable into your PS5
  2. Now slowly insert your disk into your Standard Edition PS5 and just keep pushing it Slowly
  3. make sure your console is placed horizontally or it won’t read the disc.
  4. And insert that disc that is compatible with PS5 as your console can’t read PS3 or older game discs.insert disk into ps5 | PS5 Won't Turn On

Still facing PS5 not reading disc, then continue to the next solution.

Also Read: PS5 Not Connecting To TV?

Solution 4: Reset PS5

Resetting PS5 will solve PS5 won’t read disc but it will completely wipe off everything from the console whether it’s a game, save data, or any other content.

So its best to backup data first on your cloud storage and here’s how you can do it:

  1. Go to Settings Saved Data and Game/App Settings, then select Saved Data.
  2. Now choose the type of data you want to backup and click Next.
  3. And PS5 backup will begin.

Also Read: The PlayStation VR2 Is Coming Soon

After backing up your data, now you can reset your PS5:

  1. Go to Settings
  2. Then go to System
  3. Select System Software> Reset Options > Reset Your Console > Reset.
    PS5-System-Software-Update-Settings-Menu (1)
  4. PS5 will restart and you will be directed to the setup process.

If PS5 disc drive not working, then continue to the last solution

Solution 5: Contact PS5 Support

If the above solutions didn’t work for you then you should visit the PlayStation Official website and contact for Help and Support. I hope you will get your PS5 disc drive not working solved there.

ps5 disc drive not working

if you got any questions just let us know in the comment section.


  1. When I go to put a disc into my ps5 it doesn’t accept it and shuts down. What could be causing this and how can I fix it?

    1. There are 3 main reasons why Your PS5 won’t read discs:
      Disc drive may be damaged.
      The Disc might be dirty.
      Or PS5 Software may not be updated.

      Try cleaning your disc, and try blowing in the disc vent, and if this doesn’t go well, try another disc.
      Also try a reset and if that doesn’t work too, then you need to contact to PS5 support.

  2. Why does my ps5 turn on automatically when I insert a movie and then not show there’s a movie inserted? I have to eject the disk and re-insert it to show that it’s there. As I’m into movies, I found it disappointing that there is no regular remote control available (as with the ps3 and ps4). The media remote is unnecessary since media apps are included on just about every 4k tv. Why would I bother with the ps5 for this?

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