COD Modern Warfare 2 (version 2022) keeps crashing on the single-player campaign mission ghost team on PS5. And not only this but on PS4 it crashes during the mission “alone” and If I die it won’t let me reload back.
And it’s not only on consoles as my friend who was playing it on PC also faced a Call of Duty Modern Warfare 2 crashing issue
This is very frustrating for these console owners as previously they have also faced MW2 lagging on PS5 and the most common error that users faced was Dev error 1157 on both consoles.
So first we will be providing solutions for PS5 users and then later on in the article for PS4 ones
Why does my MW2 keep crashing PS5/PS4?
Here are 5 common reasons that lead to MW2 keeps crashing on PS5/PS4:
Solution 1: Restart PS5
Whenever you encounter keeps crashing on COD Modern Warfare 2 or any other bug/glitch, you should try restarting your PS5.
WHY?
Restarting the console will eliminate any temporary errors/glitches occurring due to the old/corrupted cache.
So, here is how you can restart your PS5:
- Press the PlayStation (PS) button on your controller.
- From the menu shown, Select the Power option (right-most)
- From the small menu that will appear on the power icon, select the last option “Restart PS5”
- While your PS5 restarts, don’t unplug any cord to avoid any hardware failure.
Here’s a supporting video to restart PS5 for your ease:
Solution 2: Update Your PS5 Firmware
Sony releases new updates regularly to remain up-to-date with upcoming bugs and issues users face like MW2 keeps crashing.
It’s highly recommended to have updated PS5 firmware. You can enable automatic updates and check for them manually as well.
There are 2 ways to update PS5 firmware:
- Through USB
This way you would need to download the update over the internet into a USB which is an inconvenient way than PlayStation updating itself. - Through Internet
PlayStation searches for an update itself, downloads it, and installs it for you.
By default, automatic updates are enabled, and in case you are not sure, here’s how you can check if there’s a new update available and how to enable automatic updates on PS5 too using PS5 UI.
NOTE: Make sure the PS5 is connected to the internet.
- From the PS5 homepage, access Settings from the gear icon in the top right corner.
- Go to System
- Click on System Software from the left menu and choose the second option: System Software Update and Settings
- From the 2 options, select Update Using Internet.
- Now, wait for the system to check for updates and if it’s updating don’t try to turn off your PS5. In this case, the PS5 was already up-to-date.
Your PS5 should be with its latest update by now, and you can try running MW2 to see if it’s still crashing.
And if you want a video guide, here’s a quick video to update your PS5:
Solution 3: Delete Saved Game Data
Sometimes, your game’s saved data can have some issues, and deleting it can resolve the crash.
PRECAUTIONS:
1. Before deleting the data, try running a new game and see if it works, then there’s a bug in your saved data.
2. If you are a PlayStation Plus member, backup your data or download it to a flash drive to restore it later and not lose your progress.
3. Saved data of PS5 games only can be uploaded to a flash drive.
3. Keep it as one of the final solutions before you erase the saved data of MW2.
Once you are sure, here are the steps to delete PS5 Saved Game Data on PS5.
- Go to Settings by pressing the X button on the gear icon in the top menu.
- Now scroll down to Saved Data and Game/App Settings and open it by pressing the X button.
- Then click on Saved Data (PS5) for PS5 Games OR Saved Data (PS4) for PS4 Games.
- Open Console Storage from the expanded menu of your selected option.
- If you are a PlayStation Plus member, save your game data by uploading it from the first option.
- Go to Delete from the top 2 tabs and then find your game that keeps crashing.
- Select your game and press the Delete button at the bottom of the right sidebar to delete the saved data of MW2.
- Check if the game works and try restoring your game by using the Sync Saved Data option visible in step 4.
A helpful and short video where we delete saved game data of a PS4 game on PS5.
Solution 4: Rebuild PS5 Database
Rebuilding Database on PS5 allows the PS5 to sort out any issues related to its drive that are causing issues with your game.
- Press and hold the power button until you hear the second beep. This will boot your PS5 in Safe Mode.
- Connect the PS5 DualSense controller to a USB cable and press the PS button on the controller to pair it.
- It may take a moment to display Safe Mode options. Select option 5: “Clear Cache and Rebuild Database“
- Select the second option: “Rebuild Database“
- Wait for the process to complete and your process will boot back.
This usually doesn’t take much time and here’s a demo video where we rebuild the database on our PS5 taking less than a minute and making it feel faster too.
Solution 5: MW2 Keeps Crashing? Disable HDCP
HDCP refers to High-bandwidth Digital Content Protection. It is a form of digital copy protection to prevent the copying of digital audio and video content across devices.
Usually, this HDCP feature doesn’t cause any harm to games but sometimes it does lead to PlayStation error
To disable the HDCP feature on your PS5 console follow the steps below:
- Go to Settings.
- Go to System
- In the left pane, select HDMI > toggle off Enable HDCP
After disabling HDCP. check if you get to COD Modern Warfare 2 Crashing On PS5
and if not then continue to the next solution
Solution 6: Delete and Reinstall COD Modern Warfare 2
The game file itself can be a suspected issue too and we can only know by deleting and reinstalling it. You’d have to sacrifice your time and internet speed for a while but let’s hope you resolve COD Modern Warfare 2 crashing after this.
To reinstall COD Modern Warfare 2, follow the steps below:
- Go to PS5 settings.
- Scroll down to Select Storage.
- Then select Console storage from the left sidebar and go to Games and Apps in the expanded menu.
- Now you will see a list of installed games and applications where you will select MW2 from the game list and press the Delete button at the bottom right.
- Once your game is deleted, you need to reinstall it. If it’s a disc you own, you would directly insert it, else if you have purchased a digital edition, you need to go to Game Library (last option) from the Games home screen
- Select Your Collection from the three options under Game Library to search for your game and download it.
Some options can be difficult to navigate, so we have created a video for your ease where we delete a game and reinstall it.
Solution 7: Reset PS5
This is the final resort that you can take before you contact PlayStation and you have tried all other fixes to play MW2. Being a PlayStation Plus member would make this easy for you as you would be able to save all your game’s progress which is really necessary for the hours of work that have been put in.
CAUTION:
Resetting PS5 will completely wipe off everything from the console whether it’s game, save data, or any other content.
So its best to backup data first on your cloud storage and here’s how you can do it:
- Go to Settings and then select Saved Data and Game/App Settings.
- Now choose the type of data you want to backup:
- PS5 Data:
Select Saved Data (PS5) > Console Storage and in the next Screen Upload to Cloud Storage - PS4 Data
Select Saved Data (PS4) > Console Storage and in the next Screen Upload to Cloud Storage
- PS5 Data:
- And PS5 will upload your saved game data.
After backing up your data, now you can Reset your PS5:
- Go to Settings
- Then go to System
- Select System Software from the left menu and Reset Options (the last item in the expanded menu)
- Select Reset Your Console and follow the on-screen instructions. Wait until PS5 will restart and you are directed to the setup process.
Here’s a video of this process.
Solution 8: Contact PS5 Support
If none of the above solutions work for you then there might be a chance that your PS5 has issues.
You can visit the PlayStation Official Website to get it repaired and choose the relevant issue which in your case would be MW2 freezing/crashing.
Make sure you tell all the solutions you have applied to your console and let them know the issue you are facing is due to MW2. This will help the support agent to identify the main reason for this error. They should reply to you ideally within 24 hours and if you don’t get any reply within 2-3 days, then you might need to make another support ticket.
For PS4 Users Facing COD MW2 Keeps Crashing/Freezing PS4
Solution 1: Restart PS4
Whenever you encounter keeps crashing on MW2 or glitch, you should try restarting your PS4.
WHY?
Restarting the console will eliminate any temporary errors/glitches occurring due to the old/corrupted cache
So, here is how you can restart your PS4:
- Press and Hold down PlayStation (PS) button on your controller
- From the menu shown, Select the Power option
- From the screen that will appear on the power icon, select the last option “Restart PS4”
- While your PS4 restarts, don’t unplug any cord to avoid any hardware failure
Solution 2: Update Your PS4 Firmware
Sony releases new updates regularly to remain up-to-date with upcoming bugs and issues users face either while playing COD Modern Warfare 2 or some random bugs.
It’s highly recommended to have updated PS4 firmware. You can enable automatic updates and check for them manually as well.
There are 2 ways to update PS4 firmware:
- Through USB
This way you would need to download the update over the internet into a USB which is an inconvenient way than PlayStation updating itself. - Through Internet
PlayStation searches for an update itself, downloads it, and installs it for you.
By default, automatic updates are enabled, and in case you are not sure, here’s how you can check if there’s a new update available:
NOTE: Make sure the PS4 is connected to the internet.
- From the PS4 homepage, access Settings from the gear icon
- Scroll down to System Software Update and select it
- If an update is available, select Next and then Update to start the download and installation process.
- Follow the on-screen instructions to complete the update.
- If it’s updating don’t try to turn off your PS4.
- And if there are no updates this means PS4 is already up-to-date
Your PS4 should be with its latest update by now, and you can try running COD Modern Warfare 2 to see if it’s still freezing.
Solution 3: Check For Game Updates
Sometimes the outdated version of the app can lead to MW2 freezing so, it’s best you update your game.
Here’s how to update COD Modern Warfare 2 on PS4:
- Go to the home screen and highlight the game you want to check for updates.
- Press the Options button on your controller.
- Select “Check for Updates” from the menu that appears
- If there is an available update, it will begin downloading automatically. If not, you will see a message that says “The latest version of this software is already installed”
Solution 4: Delete Saved Game Data on PS4
Sometimes, your game’s saved data can have some issues, and deleting it can resolve the keeps crashing MW2.
PRECAUTIONS:
1. Before deleting the data, try running a new game and see if it works, then there’s a bug in your saved data.
2. If you are a PlayStation Plus member, backup your data or download it to a flash drive to restore it later and not lose your progress.
3. Saved data of PS4 games only can be uploaded to a flash drive.
3. Keep it as one of the final solutions before you erase the saved data of MW2.
Once you are sure, here are the steps to delete PS4 Saved Game Data.
- Go to Settings by pressing the X button on the gear icon in the top menu.
- Now scroll down to Application Saved Data Management and open it by pressing the X button.
- Then select Saved Data in System Storage
- Now scroll down to the Delete option
- If you are a PlayStation Plus member, save your game data by uploading it from the first option.
- Select your game and press the Delete button at the bottom of the right sidebar to delete saved data of COD Modern Warfare 2.
- Check if the game works and try restoring your game by using the Saved Data in Online Storage option visible in step 3.
Solution 5: Uncheck HDCP to Fix MW2 Freezing PS4
If you are unable to play MW2 on your PS4, then we need to uncheck HDCP.
HDCP is a setting that protects against pirating.
Just follow the steps below:
- Go to Settings from the PS4 homepage
- In the Settings menu, scroll down and select “System.”
- Scroll down to “Enable HDCP” and uncheck it.
Solution 6: Rebuild PS4 Database
PS4 rebuild database organizes your hard drive to make it easier and quicker for the system to access your files.
This can help in faster data loading, reduce ‘game crashing’, and boost the frame rates which in return will help you fix Modern Warfare 2 crashing
- Turn off the PS4 completely by pressing and holding the power button on the front of the console until it beeps and turns off.
- Press and hold the power button again until you hear a second beep, about seven seconds later. This will start the console in Safe Mode.
- Connect your DualShock 4 controller to the PS4 using a USB cable and press the PS button on the controller
- Use the controller to select the 5th option Rebuild Database and press the X button to confirm.
- Wait for the process to complete. This may take some time, depending on the size of your hard drive and the amount of data on it.
- Once the process is complete, the PS4 will restart and you can use it as normal
Solution 7: Delete and Reinstall COD Modern Warfare 2
The game file itself can be a suspected issue too and we can only know by deleting and reinstalling it. You’d have to sacrifice your time and internet speed for a while but let’s hope you resolve keeps crashing after this.
Keep in mind that downloading and reinstalling a game can take some time, depending on the size of the game and the speed of your internet connection
To reinstall MW2, follow the steps below:
- Go to the home screen and highlight the game you want to delete.
- Press the Options button on your controller
- Select Delete from the menu that appears
- Confirm that you want to delete the game and all of its saved data by selecting OK
- Once your game is deleted, you need to reinstall it. If it’s a disc you own, you would directly insert it, else if you have purchased a digital edition, you need to go to Game Library (last option) from the Games home screen
- Go to the Purchased section and look for your game and download it
Solution 8: Initialize PS4 in Safe Mode
By initializing your console all the system settings will be restored to default or you can say factory reset to solve your keeps crashing
Make sure the external USB drive should be large enough to store your PS4 data and should be formatted to FAT
How do I start my PS4 in Safe Mode?
The following steps will guide you to back up your PS4 first and then initialize it in safe mode.
- Connect your USB drive to your PS4
- Go to Settings from the PS4 homepage
- In the Settings menu, scroll down and select “System.”
- Select Back Up and Restore
- Then select Back Up PS4
- Now select the data you want to backup and select Next
- Assign a name to your backup and choose Back Up
- Press the X button on your controller and your data will start backing up
- Unplug your USB drive from the console after your data is fully backed up
- Now go back to PS4 Settings and scroll down to choose Initialization
- Select Initialize PS4
- Choose Full initialization
- Then follow on-screen instructions to complete the process
- Remember DO NOT turn your PS4 OFF during initialization as this will bring some irrecoverable damages to your PS4
Most users suggest using Safe Mode while initialization which is more effecting
And here’s how you can enable it
- Turn off the PS4 completely by pressing and holding the power button on the front of the console until it beeps and turns off.
- Press and hold the power button again until you hear a second beep, about seven seconds later. This will start the console in Safe Mode.
- Connect your DualShock 4 controller to the PS4 using a USB cable and press the PS button on the controller
- Use the controller to select the 5th option Initialize PS4 (Reinstall System Software) and press the X button to confirm.
- Wait for the process to complete. This may take some time, depending on the size of your hard drive and the amount of data on it.
- Once the process is complete, the PS4 will restart and you can use it as normal
Solution 9: Contact PS4 Support
If none of the above solutions work for you then there might be a chance that your PS4 has issues.
You can visit the PlayStation Official Website to get it repaired and choose the relevant issue which in your case would be according MW2 keeps crashing
Make sure you tell all the solutions you have applied to your console and let them know the issue you are facing is due to COD Modern Warfare 2. This will help the support agent to identify the main reason for this error. They should reply to you ideally within 24 hours and if you don’t get any reply within 2-3 days, then you might need to make another support ticket.
If still, you have a query feel free to share your experiences and question in the comments section below.
