FIXED: Can’t Connect to PS5 IPV6 Network

It can be frustrating when you can’t access online features or services that you were excited to use when you first got your console. However, with a bit of troubleshooting and patience, you can get your PS5 connected to your IPv6 network and start enjoying all the benefits of online gaming and content.

PS5 ce-118050-5 error commonly occurs when you can’t connect to PS5 IPV6 Network. This error could appear if the PlayStation server is down. You can the PS5 ce-118050-5 error by changing the Wi-Fi frequency band to 5GHz.

In this article, we will guide you through the steps you need to take to resolve PS5 ce-118050-5 error and get back to gaming on your PS5

What are the causes of Cannot Connect PS5 IPV6 Network?

Some of the main causes of cannot connect PS5 IPV6 Network are mentioned below:

1. Your Wifi signals may be getting interrupted.
2. Router firmware might be outdated
3. The PSN server may be down
4. Incorrect DNS settings or not changed
5. Problems with your console’s internal hardware

How do I disable IPv6 on PS5?

You can disable IPv6 on PS5 by following the steps below:

1. Go to the Network settings of your console.
2. Uncheck the box next to the Internet Protocol Version 6 (TCP/IPv6) option.
3. And then click the OK button.

Video Guide: Cannot Connect PS5 IPV6 Network

Solution 1: Check if the Play Station Network (PSN) is Down

PSS5 Error CE-109573-5 might be due to PSN servers that might be down due to undergoing maintenance. So, all you can do is confirm that this problem exists Here’s how you can check PSN status:

1. Go to the PlayStation Network Service Status page.
2. Check the service status and if there’s any issue all you have to do is wait.
3. If the server issue is fixed then do check for internet connection problems.

Solution 2: Restart your Router

The next thing you need to do to get over PS5 doesn’t support IPV6 is to power cycle your router Restarting your router will allow you to establish a new connection with your ISP without any bugs. Just follow the steps below:

1. Turn off your router completely by taking out the power cable from the power switch
2. Now leave it for 2 minutes and then plug it back in
3. And check for your internet connection.

After checking the internet connection make sure you set the WiFi frequency band to 5GHz and for that continue to the next solution.

Also Read: Error CE-34878-0 COD Modern Warfare 2

Solution 3: Set the WiFi frequency band to 5GHz on PS5

Before trying this solution you need to make sure that your router is a 5GHz one because many users were able to fix the PS5 error CE-118050-5 by changing the band to 5GHz

So, follow the steps below:

1. Go to Settings from the PS5 homepage
   
2. Scroll down to Network and click on it to access Network Settings
   
3. Choose Settings from the left sidebar and scroll down to Set up Internet Connection from the expanded menu
   
4. You should see the WiFi you are connected to and pressing the options key as shown in the image would open a menu with the WiFi.
   
5. Choose Wi-Fi Frequency Bands and set it to 5 GHz.
   

If you are unable to see the 5GHz option, then your WiFi router doesn’t have 5GHz support or try to connect with the 5GHz option your router generates if it has one. Here’s also a helpful video for changing your WiFi band on PS5.

Video Guide to Fix Can’t Connect to PS5 IPV6 Network

Also Read: Call of Duty MW2 Dev Error 253 on PS5

Solution 4: Restart Your PS5

Whenever you encounter a PS5 CE-118050-5 or any other bug/glitch, you should try restarting your PS5. Restarting the console will eliminate any temporary errors/glitches occurring due to the old/corrupted cache. So, here is how you can restart your PS5:

1. Press the PlayStation (PS) button on your controller.
   
2. From the menu shown, Select the Power option (right-most)
3. From the small menu that will appear on the power icon, select the last option “Restart PS5”
   
4. While your PS5 restarts, don’t unplug any cord to avoid any hardware failure.
   

Here’s a supporting video to restart PS5 for your ease:

Also Read: PS5 Not Connecting to Controller

Solution 5: Can’t Connect to the Internet? Use an Ethernet Cable

If you are experiencing PS5 doesn’t support IPV6 and your WiFi has a good enough speed, then maybe some receiving or glitches could be causing an unstable connection. Alternatively, PS5 comes with an ethernet port that would let you experience uninterrupted connection. Here’s how to do it:

Step #1: Connecting Ethernet Cable to PS5

At the rear of your PS5 where you have put your power cable and HDMI cable, you’d find an Ethernet port where you need to insert an ethernet cable from your router.

via GIPHY

Make sure you have inserted in the output port of your router, your network is active and the cable works fine.

Step #2: Setting Up LAN on PS5

1. Go to Settings from the PS5 homepage
   
2. Scroll down to Network and click on it to access Network Settings
   
3. Choose Settings from the left sidebar and scroll down to Set up Internet Connection from the expanded menu
   
4. In the new screen, scroll down to Set Up Wired LAN and press X on it from your controller.
   
5. A new dialog would open where you can rename your connection and then proceed to Connect to it.
   
6. It would take a short while to get you connected to your Wired network.
   

Solution 6: Connect to a Hotspot/Different WiFi

Most of the network errors are due to your connected network. Either it’s too slow or their some connection issues with your network. To see if your network is not faulty, try switching to a different WiFi or your mobile’s hotspot.

1. Go to Settings from the PS5 homepage
   
2. Scroll down to Network and click on it to access Network Settings
   
3. Choose Settings from the left sidebar and scroll down to Set up Internet Connection from the expanded menu
   
4. Now you will see a connected WiFi that can be the issue and cause can’t connect to the internet. The PS5 doesn’t support IPV6. Under that, you’d be finding more WiFi signals and in my case, I see the hotspot I turned on as well.
   In case you don’t find your WiFi network, press the triangle button on your controller to scan networks.
   
5. Scroll down to your desired WiFi, click on it and enter your password to connect, and see if you are facing any errors.
   

Here’s how a video for the same process:

If not then continue to the next solution.

Solution 7: How to Change Your DNS Settings On PS5?

There are some faulty DNS servers that may cause Cannot Connect PS5 IPV6 Network issues. So, let’s change the DNS Settings:

1. Go to Settings from the PS5 homepage
   
2. Scroll down to Network and click on it to access Network Settings
   
3. Choose Settings from the left sidebar and scroll down to Set up Internet Connection from the expanded menu
   
4. Now, press the options button on the Connected Network to access Advanced settings as shown in the image.
   
5. Scroll down in the Advanced Settings menu to access DNS Settings. Click on it and the small menu, select Manual.
   
6. More Settings would appear:
   • For Primary settings enter 8.8.8.8
   • For Secondary 8.8.4.4 to match the Google DNS.
     
7. Then click OK to save the changes.
8. And Reboot your PS5 to check if the error is gone.

Also Read: PS5 error code NP-107938-8

Solution 8: Call Your ISP

If changing DNS couldn’t help you solve the error then contact your Internet Service Provider(ISP).

They will access that data that you can’t and will know what’s going wrong with your internet connection. Moreover, tell your ISP to open the following ports:

1. TCP: 80, 443, 3478, 3479
2. UDP: 3478, 3479, 49152 ~ 65535

And if the situation is worse then they will be sending a professional and make it work for you.

Solution 9: Contact PlayStation Support

If none of the above solutions work for you then there might be a chance that your PS5 has issues.

You can visit the PlayStation Official Website to get it repaired and choose the relevant issue which in your case would be according to Cannot Connect PS5 IPV6 Network.

Make sure you tell all the solutions you have applied to your console and let them know the issue you are facing. This will help the support agent to identify the main reason for this error. They should reply to you ideally within 24 hours and if you don’t get any reply within 2-3 days, then you might need to make another support ticket.

Final Words

Internet connectivity issues are quite common with consoles like the PS5 usually, the PS5 ce-118050-5 error indicates that it cannot connect PS5 IPV6 network. But with the solutions mentioned in this article, you can easily fix this issue by yourself.

FAQs