FIX: Netflix Freezing on Windows 11

Are you tired of settling down for a relaxing night of Netflix, only to be frustrated when the app crashes on your Windows 11 PC?

We know the feeling, and we’re here to help!

In this article, we’ll delve into the root causes of Netflix crashes/freezes on Windows 11 and offer you practical solutions to help you get back to your movie marathon.


So, grab your popcorn, and let’s get started!

Why does Netflix keep freezing on PC?

There are several reasons to Netflix keeps freezing on PC but here are some common ones:

  1. Netflix servers may be down
  2. Weak internet connection could also be the cause
  3. The date and time were not adjusted properly
  4. Not using a reliable VPN
  5. Outdated graphic drivers

Also Read: Netflix Audio Out of Sync? Audio delay? No Sound?

Solution 1: Check the Netflix Server Status

There’s a possibility that the problem is caused by an offline Netflix server.

Netflix server status

You can check the server status by visiting this website.

If it is down, you will have to wait until it returns online.

And, if the Netflix Servers are working then try the next solution

Solution 2: Restart the PC

When you experience a Keeps Crashing or any bug in your app, it’s recommended to start by restarting the computer before attempting any other fixes. This is because restarting the computer can resolve any temporary errors caused by outdated cookies and cache or conflicts with other software on your system. Simply restarting the PC

Restart the $CONSOLE$

Solution 3: Power Cycle Your Router

If you’re still experiencing Netflix crashing/freezing on your PC after trying the previous solutions, power cycling your router could help you establish a better internet connection and potentially solve the problem. Here’s how to do it:

  1. Completely turn off your router by disconnecting the power cable from the power switch.
  2. Leave it turned off for 5 to 10 minutes before plugging it back in.
  3. Check if the Wi-Fi network is visible and properly connected to your devices.

By power cycling your router, you may be able to reset its internal memory and establish a fresh connection with your devices, which could potentially resolve any connectivity issues.

Also Read: Netflix Error UI-800-3? Couldn’t Connect to Netflix?

Solution 4: Adjust the Date and Time on Windows 11

If your Windows 11 computer has the wrong date and time, it can cause issues when using Netflix and other applications. To prevent this, it is important to ensure that your computer’s date and time are accurate.

You can easily adjust the date and time by following the steps below:

  1. Press Windows + I Keys
  2. Click on Time & Language > Date & time
    time and language
  3. Scroll down and click on Additional clocks
    select additional clocks
  4. Now choose Change date and time in the pop-up window
    change date and time
  5. Set the correct date and time by using the calendar and clock interface that appears.
  6. Click on “Save” to apply the changes.

Read More: Why does Netflix keeps Freezing On TV?

Solution 5: Keep your PC Updated

Keeping your PC updated is crucial for ensuring that your device runs smoothly and securely. With new updates and patches being released frequently, it’s important to stay up-to-date to avoid potential security vulnerabilities, performance issues, and software compatibility problems.

So, here is how you can update your PC:

  1. Click on the Windows icon
    Windows 11 start
  2. Click on the Settings icon
  3. new window will pop up
  4. Select Windows Update from the left menu
    check for updates windows 11
  5. The new Windows will pop up
  6. Then click on Check for updates.
    checking for updates
  7. If there is any update it will start updating the PC

Having Netflix BSOD: Here’s Your Answer

Solution 6: Update Graphic Drivers Via Device Manager Windows 11

Updating your graphics card driver is essential for ensuring optimal performance and compatibility with the latest software and games. Updating your graphics card driver can be done via the Device Manager in Windows and is a straightforward process that can be completed in just a few steps.

Here is how you can update drivers through Device Manager:

  1. Click on the Search icon
  2. Type Device Manager
  3. Click to open Device Manager
    Device manager
  4. Then select the Display adapters
  5. A further menu will open
  6. Right-click on the graphic card name
  7. Click on the Update driver
    update driver on Device manager
update graphic driver via device manager 1

Solution 7: Switch to a More Reliable VPN

Free VPNs may not provide the best internet speeds for streaming or gaming because they often have limits on their usage. This can result in a suboptimal experience. On the other hand, premium VPNs can help players achieve a smooth and uninterrupted streaming experience

If you are looking for a reliable premium VPN that has been tested and works well for streaming without causing any crashing issues, you may want to consider it.

For your convince, I am listing down some most reliable plus they are working with other users without having any Freezing issues while playing Netflix


  1. Nord VPN
    Nord VPN
  2. VyprVPN
    Destiny 2 Error Code Bee "Could Not Connect to Destiny Servers"
  3. Express VPN
    express vpn
  4. Avast Secure Line
    Avast secure line
  5. Zenmate
    The Callisto Protocol Keeps Crashing on Windows 11/10

Solution 8: Contact Netflix Support

If none of the above solutions worked for you to solve Netflix Freezing on Windows 11 then, you can contact Netflix on their official website and let them know about your problem in detail.

Contact Netflix

If still, you have a query feel free to share your experiences and question in the comments section below.


Why is Netflix quality bad on PC?

Netflix quality is bad on PC due to bad internet internet connection or some settings in your Netflix account

Can outdated or incompatible graphics card drivers cause Netflix to freeze on Windows 11?

Yes, outdated or incompatible graphics card drivers can cause Netflix to freeze on Windows 11. It’s important to ensure that your graphics card drivers are up-to-date

Is it possible that my antivirus software is causing Netflix to freeze on Windows 11?

Yes, it’s possible that your antivirus software is causing Netflix to freeze on Windows 11. Some antivirus software may interfere with Netflix or other streaming services, causing issues such as freezing or buffering


Zul is an avid gamer with a passion for RPG and racing games. He enjoys playing games like Need for Speed and Grand Theft Auto 5 and is also skilled at fixing errors and crashes to enhance the gaming experience. Zul stays up-to-date with the latest gaming news and enjoys sharing his knowledge through writing gaming guides and articles.
Follow him on Twitter

Articles: 976

Leave a Reply

Your email address will not be published. Required fields are marked *