Xbox Series X/S Not Connecting to Wi-Fi? 9 Easy Fixes

If you’re an Xbox Series X owner, there’s nothing more frustrating than not being able to connect to Wi-Fi. Whether you’re trying to play online games or download updates, a reliable Wi-Fi connection is essential.

Unfortunately, there are also other users that are facing this and reported on Reddit too

In this article, we will explore the most common reasons why your Xbox Series X won’t connect to Wi-Fi and provide you with 9 helpful solutions.

Why won t my Xbox Series X connect to Wi-Fi with Correct Password?

There are several reasons why your Xbox Series X may not be connecting to Wi-Fi. Some of the most common reasons include:

  1. Incorrect network settings: If the Wi-Fi network settings on your Xbox Series X are incorrect, you may not be able to connect to the network
  2. Interference from other devices: Other devices that use the same frequency as your Wi-Fi network, such as microwave ovens or cordless phones, can interfere with the signal and prevent your Xbox Series X from connecting.
  3. Distance from the router: If your Xbox Series X is too far away from the router, the signal may not be strong enough for it to connect to the network
  4. Hardware issues: If there is a problem with the Wi-Fi hardware on your Xbox Series X, it may not be able to connect to Wi-Fi.
  5. Network security settings: The security settings on your Wi-Fi network are set too high or are not configured correctly.

Also Read: 0x8027025a Error on Xbox?

Video Guide: Xbox Series X Won’t Connect to Wi-Fi

Solution 1: Check Xbox Live Core Service Status

So first of all we need to check Xbox live core status because if it’s down or something is going on behind the server then you won’t be able to connect to the internet.

All you need to do is:

  1. Click here.
  2. If the service shows normal then everything would be OK.
  3. And if there are any alerts shown or something’s not right then you have to wait for everything to get normal.
xbox-live-service-status Xbox Series X/S Won't Connect To Wi-Fi

Also Read: Xbox One Power Supply Issues

Solution 2: Restart your Router

The next thing you need to do to get over Xbox Series X won’t connect to Wi-Fi with correct password is to power cycle your router

Restarting your router will allow you to establish a new connection with your ISP without any bugs.

Just follow the steps below:

  1. Turn off your router completely by taking out the power cable from the power switch
  2. Now leave it for 2 minutes and then plug it back in
  3. And check for your internet connection.

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Budget Router

TP-Link Wi-Fi 6 AX3000 Smart Wi-Fi Router 

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TP-Link Archer AX11000 Tri-Band Wi-Fi 6 Router

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After checking the internet connection make sure you restart your console and for that continue to the next solution.

Also Read: No Signal Error in Xbox one FIXED

Solution 3: Xbox Series X Won’t Connect to Wi-Fi? Restart Your Console

Restarting your console stops all the background tasks and if there’s any bug it goes away.

Here’s what you need to do:

  1. Press the Xbox button on your controller
    press the Xbox button
  2. Select Profile & system > Settings
  3. Go to General and select Power and Startup
  4. Now select Restart now and then Yes to confirm
    restart now

If the above solution didn’t fix Connection issues

then continue on to the next.

Also ReadXbox Series X Not Reading disc

Solution 4: Update Your Router’s Firmware

Sometimes outdated router software leads to a drop in internet speed resulting in Xbox Series x not connecting to internet

So, it’s best to update your router firmware to get over the error.

And here’s how you can update your router firmware:

  1. Go to your router login page.
  2. Sign in and look for the software update option.
  3. And then follow the on-screen instructions to complete the process

So, updating your router firmware didn’t help you then continue to the next one

Solution 5: Improve Your Wi-Fi Speed

Xbox Series X won’t connect to Wi-Fi but everything else does also occur when the router is too far from your Xbox, so try bringing your router close to your Xbox Series X, and will receive strong signals leading to a stable internet connection.

improve wifi speed

Make sure you use a wireless device that is compatible with the 5GHz band instead of 2.4GHz.

If not then one more thing you can do to improve your internet speed is to use an ethernet cable for an uninterrupted internet connection which is also suggested by a user on Reddit

Are you still, facing the error?

Then try a different network

Also Read: Xbox Series X Black Screen/No Signal on TV?

Solution 6: Change to a Different Network/Hotspot

Some users reported facing Xbox Series X won’t connect to Wi-Fi when connecting to a particular network, such as their home Wi-Fi, but it goes away when they switch to a different network.

If you’re using your home or office network to play games, try switching to mobile data hotspot to see if it works

If not then continue to the next solution.

Solution 7: How to Change Your DNS Settings On Xbox Series X/S?

There are some faulty DNS servers that may cause Xbox Series X/S Connection error.

So let’s change the DNS Settings:

  1. Press the Xbox button, it will open up the guide.
  2. On the guide, select Profile & system and select Settings.
  3. Under the General settings select Network Settings
    network settings xbox series
  4. On the Network page select Advance Settings.
  5. Click on the network you are using.
  6. Now click Advanced Settings > DNS Settings
    dns settings
  7. Now choose Manual
    change it to manual
  8. For Primary settings enter and for Secondary to match the Google DNS
  9. Then click OK to save the change.
  10. Now restart your console and you will be able to connect your Xbox to the internet

Solution 8: Call Your ISP

The least you can do to solve the Xbox Series X/S can’t connect to internet problems is contact your Internet Service Provider (ISP).

They will access that data which you can’t and will know what’s going wrong with your internet connection.

Moreover, tell your ISP to open the following ports:

  1. TCP: 80, 4433478, 3479
  2. UDP: 3478, 3479, 49152 ~ 65535

And if the situation is worse then they will be sending a professional and make it work for you.

Solution 9: Contact Xbox Support

If none of the above solutions didn’t work for you then all you can do is visit Xbox Support and tell them about the Xbox Series X won’t connect to Wi-Fi on their support page and they will typically reply to you within 24 hours.

contact xbox support

Make sure you tell all the solutions you have applied to your console. This will help the support agent to identify the main reason for this error.

If still, you have a query feel free to share your experiences and question in the comments section down below


  1. Why will my Xbox not connect to the Internet?

    Yes, your Xbox will connect to the internet by checking that your router might not be plugged in so try plugging it back in and restarting it.

  2. Why does Xbox keep kicking me out of parties?

    Your Xbox keeps kicking you out of parties because you don’t have a stable internet connection and your NAT type is strict.


Zul is an avid gamer with a passion for RPG and racing games. He enjoys playing games like Need for Speed and Grand Theft Auto 5 and is also skilled at fixing errors and crashes to enhance the gaming experience. Zul stays up-to-date with the latest gaming news and enjoys sharing his knowledge through writing gaming guides and articles.
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