Returnal Keeps Crashing On PS5 [Fixed]

The frequent crashing issue in Returnal has caused frustration among players, who have expressed their concerns on various gaming forums and social media platforms. Some have reported losing their progress in the game due to the crashes, while others have been unable to even start the game.

Here is one of the players sharing their experience on Reddit:

Game Crashing PS5
by u/Eagle_of_Freedom1776 in Returnal

Don’t worry about it!

The CPU Guide brings you the best working solution to solve Returnal keeps crashing on PS5

Solution 1: Restart Returnal

Whenever you encounter keeps Crashing on Returnal or even if it’s a game bug/glitch, you should try restarting your PS5.

WHY?

Restarting the console will eliminate any temporary errors/glitches occurring due to the old/corrupted cache.

So, here is how you can restart your PS5:

  1. Press the PlayStation (PS) button on your controller.
    press the ps button ps5
  2. From the menu shown, Select the Power option (right-most)
  3. From the small menu that will appear on the power icon, select the last option “Restart PS5
    restart ps5 dialog to fix  on Returnal
  4. While your PS5 restarts, don’t unplug any cord to avoid any hardware failure.
    Restarting PS5 Screen to fix

Here’s a supporting video to restart PS5 for your ease:

 
 

Solution 2: Enable Automatic Game Updates on PS5

It’s possible that you might have missed the new update notification of Returnal and an older version of the game can be causing these issues.

To avoid such situations and besides updating each game manually, we can set PS5 to update games automatically.

Usually, they are set to automatic updates by default to avoid Crashes.

Here are 8 steps you can follow to allow automatic game updates on PS5:

  1. From the PS5 Homepage, go to the gear icon located in the top right corner to access PS5 settings.settings ps5
  2. Select System
    system ps5
  3. In the System window, select Power Saving from the left sidebar and choose Features Available in Rest Mode from the expanded menu at the right.
    In the System window, Power Saving is in the left sidebar and Features Available in Rest Mode are in the expanded menu at the right.
  4. Toggle “Stay Connected to the Internet
     “Stay Connected to the Internet“ is toggleed in PS5 rest mode settings menu to enable automatic updates of Returnal

Halfway through, we have enabled PS5 to stay connected to the internet while in rest mode as games usually don’t update when the PS5 is actively being used. So, let’s enable automatic game updates.

  1. Go back to the main settings menu that you opened from the gear icon.
  2. Scroll down and select “Saved Data and Game/App Settings
    saved-gameapp-settings-screen-on-ps5
  3. In the Saved Data and Game/App Settings window, select Automatic Updates from the left sidebar
  4. Toggle both the “Auto-Download” and “Auto-Install in Rest Mode” options in the expanded menu at the right.
    In the Saved Data and Game/App Settings window, select Automatic Updates from the left sidebar to enable automatic game updates to avoid keeps Crashing

Now, your PS5 will be able to download updates over your internet whenever they would be available. Even if your PS5 is in rest mode, your Returnal will remain up-to-date.

A helpful video for you to never miss an update!

 
 

Solution 3: Update Your PS5 Firmware

Sony releases new updates regularly to remain up-to-date with upcoming bugs and issues users face either while playing Returnal or some random bugs.

It’s highly recommended to have updated PS5 firmware. You can enable automatic updates and check for them manually as well.

There are 2 ways to update PS5 firmware:

  1. Through USB
    This way you would need to download the update over the internet into a USB which is an inconvenient way than PlayStation updating itself.
  2. Through Internet
    PlayStation searches for an update itself, downloads it, and installs it for you.

By default, automatic updates are enabled, and in case you are not sure, here’s how you can check if there’s a new update available and how to enable automatic updates on PS5 too using PS5 UI.

NOTE: Make sure the PS5 is connected to the internet.

  1. From the PS5 homepage, access Settings from the gear icon in the top right corner.
  2.  Go to System
  3. Click on System Software from the left menu and choose the second option: System Software Update and Settings
  4. From the 2 options, select Update Using Internet.
  5. Now, wait for the system to check for updates and if it’s updating don’t try to turn off your PS5. In this case, the PS5 was already up-to-date.
5 steps to Update Your PS5 Firmware

Your PS5 should be with its latest update by now, and you can try running Returnal to see if it’s still Crashing.

And if you want a video guide, here’s a quick video to update your PS5:

 
 

Solution 4: Rebuild PS5 Database

Rebuilding Database on PS5 allows the PS5 to sort out any issues related to its drive that are causing issues with your game.

Rebuild PS5 Database instructions for precaution and following steps
  1. Press and hold the power button until you hear the second beep. This will boot your PS5 in Safe Mode.
  2. Connect the PS5 DualSense controller to a USB cable and press the PS button on the controller to pair it.
    Connect the PS5 DualSense controller to a USB cable and press the PS button on the controller to pair it.
  3. It may take a moment to display Safe Mode options. Select option 5: “Clear Cache and Rebuild Database
    Safe Mode options on ps5 with Selected option 5: “Clear Cache and Rebuild Database“
  4. Select the second option: “Rebuild Database
    second option: "Rebuild Database" selected to fix Returnal
  5. Wait for the process to complete and your process will boot back.
    Rebuild PS5 Database progress halfway 61 seconds left

This usually doesn’t take much time and here’s a demo video where we rebuild the database on our PS5 taking less than a minute and making it feel faster too.

 
 

Solution 5: Delete Saved Game Data

Sometimes, your game’s saved data can have some issues, and deleting it can resolve the keeps Crashing issue.

PRECAUTIONS:
1. Before deleting the data, try running a new game and see if it works, then there’s a bug in your saved data.
2. If you are a PlayStation Plus member, backup your data or download it to a flash drive to restore it later and not lose your progress.
3. Saved data of ps5 games only can be uploaded to a flash drive.
3. Keep it as one of the final solutions before you erase the saved data of Returnal.

Once you are sure, here are the steps to delete PS5 Saved Game Data on PS5.

  1. Go to Settings by pressing the X button on the gear icon in the top menu.
  2. Now scroll down to Saved Data and Game/App Settings and open it by pressing the X button.
    Saved Data and Game:App Settings page on PS5 main settings page
  3. Then click on Saved Data (PS5) for PS5 Games OR Saved Data (PS4) for PS4 Games.
  4. Open Console Storage from the expanded menu of your selected option.
    Saved Data and Game:App Settings Saved data for PS5 console storage to delete  Returnal
  5. If you are a PlayStation Plus member, save your game data by uploading it from the first option.
  6. Go to Delete from the top 2 tabs and then find your game that’s Crashes.
  7. Select your game and press the Delete button at the bottom of the right sidebar to delete saved data of Returnal.
    deleting saved game data to fix keeps Crashing on PS5
  8. Check if the game works and try restoring your game by using the Sync Saved Data option visible in step 4.
    sync saved games data on ps5

A helpful and short video where we delete saved game data of a PS4 game on PS5.

 
 

Solution 6: Delete and Reinstall Returnal

The game file itself can be a suspected issue too and we can only know by deleting and reinstalling it. You’d have to sacrifice your time and internet speed for a while but let’s hope you resolve Returnal after this.

To reinstall Returnal, follow the steps below:

  1. Go to PS5 settings.
  2. Scroll down to Select Storage.
    storage ps5
  3. Then select Console storage from the left sidebar and go to Games and Apps in the expanded menu.
    console storage games and apps
  4. Now you will see a list of installed games and applications where you will select Returnal from the game list and press the Delete button at the bottom right.
    delete Returnal on ps5
  5. Once your game is deleted, you need to reinstall it. If it’s a disc you own, you would directly insert it, else if you have purchased a digital edition, you need to go to Game Library (last option) from the Games home screengame library home page ps5
  6. Select Your Collection from the three options under Game Library to search for your game and download it.
    your collection games in ps5 game library

Some options can be difficult to navigate, so we have created a video for your ease where we delete a game and reinstall it.

 
 

Solution 7: Contact ps5 Support

If none of the above solutions work for you then there might be a chance that your PS5 has issues.

You can visit the PlayStation Official Website to get it repaired and choose the relevant issue which in your case would be according to Crashes.

image 106

Ensure you tell all the solutions you have applied to your console and let them know the issue you are facing is due to Returnal. This will help the support agent to identify the main reason for this error. They should reply to you ideally within 24 hours and if you don’t get any reply within 2-3 days, then you might need to make another support ticket.

 
 

If you still have any queries or suggestions, share your experience with us in the comments section below.

Hammad
Hammad

Meet Hammad, a dynamic writer with a passion for gaming and a talent for analysis. With extensive years of experience in the gaming industry, Hammad has a unique perspective on the latest gaming trends and technologies. In addition to writing about gaming, Hammad also guides our team with marketing news and his investment analysis.

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