How to Fix PS4 Error Code NP-34957-8 in 8 Easy Ways [2024]

Say goodbye to the annoying PS4 error code NP-34957-8 and hello to uninterrupted gaming sessions!

If you’ve ever experienced this error code, you know how frustrating it can be when it prevents you from accessing the PlayStation Network and its services such as the web browser.

But fear not, as we’ve compiled not one, not two, but eight different fixes to help you overcome this pesky error code.

So, let’s dive in and get rid of that NP-34957-8 error code.

What Causes PS4 Error Code NP-34957-8?

There are several reasons why this error code may occur, including:

Internet connectivity issues
PSN server issues
PS4 system software issues
Network hardware issues
Suspended PSN account

Solution 1: Check if the PlayStation Network (PSN) is Down

The first thing you need to do is check your PSN server status as the PS4 NP-34957-8 might be due to undergoing maintenance.

So, all you can do is confirm that this problem exists.

How do I check my PSN status?

Here’s how you can check PSN status:

Go to the PlayStation Network Service Status page.
Check the service status and if there’s any issue all you have to do is wait

Also Read: Monster Hunter Rise Error CE-34878-0 On PS4

Solution 2: Power Cycle Your Router

If you’re still experiencing Error Code PlayStation NP-34957-8 on your PS4 after trying the previous solutions, power cycling your router could help you establish a better internet connection and potentially solve the problem.

Here’s how to do it:

Completely turn off your router by disconnecting the power cable from the power switch.
Leave it turned off for 5 to 10 minutes before plugging it back in.
Check if the Wi-Fi network is visible and properly connected to your devices.

It’s important to note that you should restart all devices affected by the power cycling process to ensure an accurate fix.

Solution 3: Restart PS4

Whenever you encounter NP-34957-8 on Error Code or even if it’s a game bug/glitch, you should try restarting your PS4.

WHY?

Restarting the console will eliminate any temporary errors/glitches occurring due to the old/corrupted cache

So, here is how you can restart your PS4:

Press and Hold down PlayStation (PS) button on your controller
From the menu shown, Select the Power option
From the screen that will appear on the power icon, select the last option “Restart PS4”
While your PS4 restarts, don’t unplug any cord to avoid any hardware failure

Also Read: PS4 Error NW-31201-7

Solution 4: Re-Login Your PSN Account

Due to occasional technical issues and malfunctions on the platform, there is a possibility that your user data could become corrupted, resulting in difficulties accessing the services provided by the PlayStation Network.

But just logging in and out of your PSN account can fix PS4 PlayStation NP-34957-8:

Go to Settings from the PS4 homepage
Select Account Management
Now select Sign Out
Wait for 5 to 10 minutes and select the Sign In option and check if the problem is fixed.

Solution 5: Update Your PS4 Firmware

Sony releases new updates regularly to remain up-to-date with upcoming bugs and issues users face either while playing games or some random bugs.

It’s highly recommended to have updated PS4 firmware. You can enable automatic updates and check for them manually as well.

There are 2 ways to update PS4 firmware:

Through USB
This way you would need to download the update over the internet into a USB which is an inconvenient way than PlayStation updating itself.
Through Internet
PlayStation searches for an update itself, downloads it, and installs it for you.

By default, automatic updates are enabled, and in case you are not sure, here’s how you can check if there’s a new update available:

NOTE: Make sure the PS4 is connected to the internet.

From the PS4 homepage, access Settings from the gear icon
Scroll down to System Software Update and select it
If an update is available, select Next and then Update to start the download and installation process.
Follow the on-screen instructions to complete the update.
If it’s updating don’t try to turn off your PS4.
And if there are no updates this means PS4 is already up-to-date

Your PS4 should be with its latest update by now, and you can try running Error Code to see if it’s still NP-34957-8.

Solution 6: Rebuild PS4 Database

PS4 rebuild database organizes your hard drive to make it easier and quicker for the system to access your files.

This can also help in faster data loading, reduce ‘game crashing’, and boost the frame rates.

Turn off the PS4 completely by pressing and holding the power button on the front of the console until it beeps and turns off.
Press and hold the power button again until you hear a second beep, about seven seconds later. This will start the console in Safe Mode.
Connect your DualShock 4 controller to the PS4 using a USB cable and press the PS button on the controller
Use the controller to select the 5th option Rebuild Database and press the X button to confirm.
Wait for the process to complete. This may take some time, depending on the size of your hard drive and the amount of data on it.
Once the process is complete, the PS4 will restart and you can use it as normal

Solution 7: How to Change Your DNS Settings On PS4?

Some faulty DNS servers may cause Wi-Fi issues.

So, let’s change the DNS Settings:

Go to Settings from the PS4 homepage
Scroll down to Network and click on it to access Network Settings
Then select Set Up Internet Connection
Choose Wi-Fi or LAN Cable, depending on how you connect to the internet
Select Custom for the setup method
After choosing your Wi-Fi select Automatic for IP Address and Do not Specify for DHCP settings.
Select Manual for DNS settings
More Settings would appear:
- For Primary settings enter 8.8.8.8
- For Secondary 8.8.4.4 to match the Google DNS
Then select Next > Automatic for MTU Settings
Choose Do Not Use for Proxy Server
After your DNS settings have been updated you can test your internet connection to check if the error is gone.

Solution 8: Contact PS4 Support

If none of the above solutions work for you then there might be a chance that your PS4 has issues.

You can visit the PlayStation Official Website to get it repaired and choose the relevant issue which in your case would be according to PlayStation NP-34957-8

Make sure you tell all the solutions you have applied to your console and let them know the issue you are facing is due to Error Code NP-34957-8. This will help the support agent to identify the main reason for this error. They should reply to you ideally within 24 hours and if you don’t get any reply within 2-3 days, then you might need to make another support ticket.

And if you got any questions just let us know in the comments section below