How To Fix Hogwarts Legacy Keeps Crashing On PS4 [2023]

Hogwarts Legacy is an action role-playing video game set in the Wizarding World of Harry Potter. Developed by Avalanche Software and published by Warner Bros.

However, some players on the PS4 have reported that the game keeps crashing on startup just like PS5 players suffer, which can be frustrating and disruptive to the overall gaming experience.

In this response, we’ll explore some possible reasons why this might be happening and offer some solutions to help you troubleshoot the issue.

Hogwarts Legacy Complete Review: Gift for Potterheads

Here are some possible causes for Hogwarts Legacy crashing on the PS4:

Hardware limitations – The PS4 hardware is several years old and may struggle to keep up with the game’s graphics and processing demands.
Software bugs or glitches – These can occur during the development process and cause crashes or freezing during gameplay.
Corrupted game data – If the game data becomes corrupted or damaged, it can cause crashes and other issues.
Outdated system software – If the PS4’s software is not up to date, it may not be able to run the game properly.
Network connectivity issues – If the PS4 loses its connection to the internet, it may not be able to connect to the game’s servers, causing crashes or freezing.

Solution 1: Restart PS4

Whenever you encounter Keeps Crashing on Hogwarts Legacy or any bug/glitch, you should try restarting your PS4.

WHY?

Restarting the console will eliminate any temporary errors/glitches occurring due to the old/corrupted cache

So, here is how you can restart your PS4:

Press and Hold down PlayStation (PS) button on your controller
From the menu shown, Select the Power option
From the screen that will appear on the power icon, select the last option “Restart PS4”
While your PS4 restarts, don’t unplug any cord to avoid any hardware failure

Solution 2: Check For Game Updates

Sometimes the outdated version of the app can lead to Hogwarts Legacy Keeps Crashing so, you should update your game.

Here’s how to update Hogwarts Legacy on PS4:

Go to the home screen and highlight the game you want to check for updates.
Press the Options button on your controller.
Select “Check for Updates” from the menu that appears
If there is an available update, it will begin downloading automatically. If not, you will see a message that says “The latest version of this software is already installed”

Solution 3: Update Your PS4 Firmware

Sony releases new updates regularly to remain up-to-date with upcoming bugs and issues users face either while playing Hogwarts Legacy or some random bugs.

It’s highly recommended to have updated PS4 firmware. You can enable automatic updates and check for them manually as well.

There are 2 ways to update PS4 firmware:

Through USB
This way you would need to download the update over the internet into a USB which is an inconvenient way than PlayStation updating itself.
Through Internet
PlayStation searches for an update itself, downloads it, and installs it for you.

By default, automatic updates are enabled, and in case you are not sure, here’s how you can check if there’s a new update available:

NOTE: Make sure the PS4 is connected to the internet.

From the PS4 homepage, access Settings from the gear icon
Scroll down to System Software Update and select it
If an update is available, select Next and then Update to start the download and installation process.
Follow the on-screen instructions to complete the update.
If it’s updating don’t try to turn off your PS4.
And if there are no updates this means PS4 is already up-to-date

Your PS4 should be with its latest update by now, and you can try running Hogwarts Legacy to see if it still Keeps Crashing.

Solution 4: Delete Saved Game Data on PS4

Sometimes, your game’s saved data can have some issues, and deleting it can resolve the Keeps Crashing.

PRECAUTIONS:
1. Before deleting the data, try running a new game and see if it works, then there’s a bug in your saved data.
2. If you are a PlayStation Plus member, backup your data or download it to a flash drive to restore it later and not lose your progress.
3. Saved data of PS4 games only can be uploaded to a flash drive.
3. Keep it as one of the final solutions before you erase the saved data of Hogwarts Legacy.

Once you are sure, here are the steps to delete PS4 Saved Game Data.

Go to Settings by pressing the X button on the gear icon in the top menu.
Now scroll down to Application Saved Data Management and open it by pressing the X button.
Then select Saved Data in System Storage
Now scroll down to the Delete option
If you are a PlayStation Plus member, save your game data by uploading it from the first option.
Select your game and press the Delete button at the bottom of the right sidebar to delete the saved data of Hogwarts Legacy.
Check if the game works and try restoring your game by using the Saved Data in Online Storage option visible in step 3.

Solution 5: Rebuild PS4 Database

PS4 rebuild database organizes your hard drive to make it easier and quicker for the system to access your files.

This can help in faster data loading, reduce ‘game crashing’, and boost the frame rates which in return will help you fix Hogwarts Legacy

Turn off the PS4 completely by pressing and holding the power button on the front of the console until it beeps and turns off.
Press and hold the power button again until you hear a second beep, about seven seconds later. This will start the console in Safe Mode.
Connect your DualShock 4 controller to the PS4 using a USB cable and press the PS button on the controller
Use the controller to select the 5th option Rebuild Database and press the X button to confirm.
Wait for the process to complete. This may take some time, depending on the size of your hard drive and the amount of data on it.
Once the process is complete, the PS4 will restart and you can use it as normal

Solution 6: Initialize PS4 in Safe Mode

By initializing your console all the system settings will be restored to default or you can say factory reset to solve Hogwarts Legacy Keeps Crashing

Make sure the external USB drive should be large enough to store your PS4 data and should be formatted to FAT

How do I start my PS4 in Safe Mode?

The following steps will guide you to back up your PS4 first and then initialize it in safe mode.

Connect your USB drive to your PS4
Go to Settings from the PS4 homepage
In the Settings menu, scroll down and select “System.”
Select Back Up and Restore
Then select Back Up PS4
Now select the data you want to backup and select Next
Assign a name to your backup and choose Back Up
Press the X button on your controller and your data will start backing up
Unplug your USB drive from the console after your data is fully backed up
Now go back to PS4 Settings and scroll down to choose Initialization
Select Initialize PS4
Choose Full initialization
Then follow on-screen instructions to complete the process
Remember DO NOT turn your PS4 OFF during initialization as this will bring some irrecoverable damages to your PS4

Most users suggest using Safe Mode while initialization which is more effecting

And here’s how you can enable it

Turn off the PS4 completely by pressing and holding the power button on the front of the console until it beeps and turns off.
Press and hold the power button again until you hear a second beep, about seven seconds later. This will start the console in Safe Mode.
Connect your DualShock 4 controller to the PS4 using a USB cable and press the PS button on the controller
Use the controller to select the 7th option Initialize PS4 (Reinstall System Software) and press the X button to confirm.
Wait for the process to complete. This may take some time, depending on the size of your hard drive and the amount of data on it.
Once the process is complete, the PS4 will restart and you can use it as normal

Solution 7: Delete and Reinstall Hogwarts Legacy

The game file itself can be a suspected issue too and we can only know by deleting and reinstalling it. You’d have to sacrifice your time and internet speed for a while but let’s hope you resolve Keeps Crashing after this.

Keep in mind that downloading and reinstalling a game can take some time, depending on the size of the game and the speed of your internet connection

To reinstall Hogwarts Legacy, follow the steps below:

Go to the home screen and highlight the game you want to delete.
Press the Options button on your controller
Select Delete from the menu that appears
Confirm that you want to delete the game and all of its saved data by selecting OK
Once your game is deleted, you need to reinstall it. If it’s a disc you own, you would directly insert it, else if you have purchased a digital edition, you need to go to Game Library (last option) from the Games home screen
Go to the Purchased section and look for your game and download it

Solution 8: Contact PS4 Support

If none of the above solutions work for you then there might be a chance that your PS4 has issues.

You can visit the PlayStation Official Website to get it repaired and choose the relevant issue which in your case would be according to game Crashing

Make sure you tell all the solutions you have applied to your console and let them know the issue you are facing is due to Hogwarts Legacy crashing constantly. This will help the support agent to identify the main reason for this error.

They should reply to you ideally within 24 hours and if you don’t get any reply within 2-3 days, then you might need to make another support ticket.

If you still have any queries or suggestions, share your experience with us in the comments section below.

FAQs

Why does my Hogwarts Legacy game keep crashing?

There can be various reasons why your Hogwarts Legacy game keeps crashing, such as outdated drivers, corrupted game files, high graphics settings, or conflicting background processes. Try updating your drivers, verifying game files, lowering graphics settings, or closing unnecessary background processes to resolve the issue.

Is Hogwarts Legacy for PS4 too?

The PS5 version of the game is currently available, while the PS4 version will only be available starting on May 5th, 2023.

How big is Hogwarts Legacy PS4?

Based on the available information, the file size of Hogwarts Legacy on the PS4 is expected to be between 60 to 70 GB. However, the actual size may vary depending on the version and any updates that are released in the future.