How to Fix Max Not Working on PS4: Best Fixes

Max is a popular streaming service that offers a wide range of movies and TV shows to its subscribers. However, some users may face issues when trying to access the app on their PS4 gaming console.

If you’re one of these users and are experiencing trouble with Max not working on your PS4, then you may find it frustrating to be unable to enjoy your favorite shows and movies. In this article, we will explore some of the possible reasons for this issue and suggest some solutions that may help you get Max up and running on your PS4 once again.

Why Max is not working on PS4?

Here are some of the possible causes why Max may not be working on your PS4:

  1. Outdated app version: If the Max app on your PS4 is not updated to the latest version, it may cause compatibility issues and prevent the app from working properly.
  2. Internet connectivity issues: Poor or unstable internet connectivity can also cause Max to stop working on your PS4. Slow internet speeds or connection drops can result in buffering issues or prevent the app from loading.
  3. Server issues: Sometimes, the Max servers may be experiencing technical difficulties, causing the app to crash or stop working.
  4. PS4 system software issues: Issues with the PS4 system software can also cause Max to malfunction. It is important to make sure that your PS4 is running on the latest system software version.
  5. Account issues: Issues with your Max account, such as payment or subscription-related issues, can also cause the app to stop working on your PS4. In this case, you may need to contact Max support for assistance.

Solution 1: Restart PS4

Whenever you encounter Not Working on MAX or even if it’s a game bug/glitch, you should try restarting your PS4.


Restarting the console will eliminate any temporary errors/glitches occurring due to the old/corrupted cache

So, here is how you can restart your PS4:

  1. Press and Hold down PlayStation (PS) button on your controller
    press the ps button
  2. From the menu shown, Select the Power option
    power option ps4
  3. From the screen that will appear on the power icon, select the last option “Restart PS4”restart ps4 option
  4. While your PS4 restarts, don’t unplug any cord to avoid any hardware failure
    PS4 restarting
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Solution 2: Check For App Updates

Sometimes the outdated version of the app can lead to MAX Not Working so, it’s best you update your game.

Here’s how to update MAX on PS4:

  1. Go to the home screen and highlight the game you want to check for updates.
  2. Press the Options button on your controller.
    press the options button
  3. Select “Check for Updates” from the menu that appears
    check for game update ps4
  4. If there is an available update, it will begin downloading automatically. If not, you will see a message that says “The latest version of this software is already installed”
    already updated

Solution 3: Update Your PS4 Firmware

Sony releases new updates regularly to remain up-to-date with upcoming bugs and issues users face either while playing MAX or some random bugs.

It’s highly recommended to have updated PS4 firmware. You can enable automatic updates and check for them manually as well.

There are 2 ways to update PS4 firmware:

  1. Through USB
    This way you would need to download the update over the internet into a USB which is an inconvenient way than PlayStation updating itself.
  2. Through Internet
    PlayStation searches for an update itself, downloads it, and installs it for you.

By default, automatic updates are enabled, and in case you are not sure, here’s how you can check if there’s a new update available:

NOTE: Make sure the PS4 is connected to the internet.

  1. From the PS4 homepage, access Settings from the gear icon
    settings PS4
  2. Scroll down to System Software Update and select it
    system software update ps4
  3. If an update is available, select Next and then Update to start the download and installation process.
  4. Follow the on-screen instructions to complete the update.
  5. If it’s updating don’t try to turn off your PS4.
  6. And if there are no updates this means PS4 is already up-to-date
    up to date ps4

Your PS4 should be with its latest update by now, and you can try running MAX to see if it’s still Not Working.

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Solution 4: Private: Delete and Reinstall MAX

The game file itself can be a suspected issue too and we can only know by deleting and reinstalling it. You’d have to sacrifice your time and internet speed for a while but let’s hope you resolve Not Working after this.

Keep in mind that downloading and reinstalling a game can take some time, depending on the size of the game and the speed of your internet connection

To reinstall MAX, follow the steps below:

  1. Go to the home screen and highlight the game you want to delete.
  2. Press the Options button on your controller
    press the options button on ps4 controller
  3. Select Delete from the menu that appears
    delete game ps4
  4. Confirm that you want to delete the game and all of its saved data by selecting OK
    press ok to delete the game on ps4
  5. Once your game is deleted, you need to reinstall it. If it’s a disc you own, you would directly insert it, else if you have purchased a digital edition, you need to go to Game Library (last option) from the Games home screengame library ps4
  6. Go to the Purchased section and look for your game and download it
    download games on ps4

If you still have any queries or suggestions, share your experience with us in the comments section below.


Can network connectivity affect Max on PS4?

es, network connectivity plays a crucial role in accessing and using Max on your PS4. Ensure that your PS4 is connected to the internet and that you have a stable connection to avoid any disruptions while using the Max app.

Why is Max freezing or experiencing playback issues on my PS4?

Freezing or playback issues on Max could be due to various factors, including network congestion, insufficient bandwidth, server-side issues, or problems with the Max app itself. Try the troubleshooting steps mentioned earlier to address these issues.


Meet Hammad, a dynamic writer with a passion for gaming and a talent for analysis. With extensive years of experience in the gaming industry, Hammad has a unique perspective on the latest gaming trends and technologies. In addition to writing about gaming, Hammad also guides our team with marketing news and his investment analysis.

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