How To Fix Netflix Not Launching/Crashing On PS4? Netflix Won’t Work?

Updated on Categorized as Gaming
Netflix Not Working On PS4,

PS4 has made it easier to switch from long gaming sessions to Netflix epic shows

But

Tried to launch Netflix directly on your PS4 and Netflix didn’t work.

If that’s the case then you don’t need to worry much!

Because we have some easy solutions for you in the guide below.

Netflix Not Working On PS4

Why is Netflix not working on my PlayStation 4?

Although there are several different causes but, here are some common ones leading to Netflix not working on my PlayStation:

  • Due to slow internet, the app won’t load and even the content on it won’t be loading.
  • The Netflix installation file might be corrupted so, it’s best to reinstall the Netflix app.
  • The PSN server may be down
  • Having an outdated version of the Netflix app can also lead to Netflix not working on my PlayStation

Solution 1: Power Cycle Your PS4 

Refreshing the system can be an effective way to fix Netflix Not Working On PS4.

Check out the best Tips: PS4 Won’t Turn On?

Here’s how you can do it:

  1.  Press and hold the power button until you hear the second beep from the console (for about 7 seconds) to turn off the console completely.
    restart PS4
  2. Unplug the power cable from the outlet for at least 30 seconds
  3. Plug it back on and turn on the PS4
  4. Launch Twitch again and check if Netflix Crashing On PS4 still exists.

If Netflix Not Working On PS4 still exists

then continue reading.

Solution 2: Restart your Router to Fix Netflix Not Working On PS4

Restarting your router will allow you to establish a new connection with your ISP without any bugs and help you fix “Netflix Not Working On PS4”

Just follow the steps below:

  1. Turn off your router completely by taking out the power cable from the power switch
  2. Now leave it for 2 minutes and then plug it back in
  3. And check for your internet connection.

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After checking the internet connection if still, Netflix crashing On PS4

then continue to the next solution.

Solution 3: Check For System Software Updates

If power cycling your router didn’t fix Netflix Not Working On PS4 then you need to update your PS4 System software to the latest version or check for updates.

Make sure your PS4 has a proper internet connection.

How do I update my PS4 software?

So, you will be checking and updating the system software automatically:

  1. On your screen with the help of the PS4 controller go to Settings.
  2. Now select System > System Software Update.
  3. Follow the on-screen instructions to complete the update if your PS4 is not up to date.
  4. After the update is complete check if you get to fix Netflix Not launching On PS4

If you are still facing Netflix Not Working On PS4 then continue to the next solution.

Solution 4: Check For Netflix Updates

Sometimes the outdated version of the app can lead to Netflix Not Working On PS4 so, it’s best you update Netflix which will also get you rid of bugs and glitches.

Here’s how to update Netflix on PS4:

  1. Select TV & Video from the main screen on PS4
  2. And then select ‘Netflix app
  3. On your PS4 controller, press the ‘Options’ button and then choose the Check for updates option
  4. Now select the ‘download and update’ option if a new version is available
  5. Wait while the latest version is being downloaded and installed.
  6. Now run the app to see if you get to fix Netflix crashing On PS4

And if you are still facing the same issue then continue reading.

Solution 5: How to Change Your DNS Settings On PS4?

Your ISP’s default DNS server could be down which could be leading to Netflix Not Working On PS4. So, it’s best you change your DNS settings on PS4.

How do I unblock my PS4 from my router?

So let’s change the DNS Settings:

  1. Click Settings > Network Settings.PS4 Error WS-44949-0
  2. Select View Connection status and write down IP AddressSubnet Mask, and the Default Gateway.
  3. Then click Set Up Internet Connection.
  4. Click on the network you are using.
  5. Now select Custom > IP Address Settings > Manual
  6. For Primary settings enter 8.8.8.8 and for Secondary 8.8.4.4 to match the Google DNS.
  7. Then click OK to save the changes.PS4 Error WS-44949-0
  8. And Reboot your PS4 to check if the Netflix Not launching On PS4 is solved.

And if you are still facing Netflix Not Working On PS4 then continue.

Solution 6: Call Your ISP

If changing DNS couldn’t help you solve Netflix Not Working On PS4, then contact your Internet Service Provider(ISP).

They will access that data that you can’t and will know what’s going wrong with your internet connection.

Moreover, tell your ISP to open the following ports:

  1. TCP: 80, 4433478, 3479
  2. UDP: 3478, 3479, 49152 ~ 65535

And if the situation is worse then they will be sending a professional and make it work for you.

If still facing Netflix crashing On PS4

then continue to the next fix.

Solution 7: Reinstall the Netflix app

If you couldn’t fix Netflix Not launching On PS4 after testing the internet connection then the least thing you can try is reinstalling the Netflix app.

As the error could be due to a corrupted installation of the Netflix app before so, it’s best you uninstall it and then download a fresh version of it.

To reinstall the Netflix app on PS4 follow the steps below:

  1. Select TV & Video from the main screen on PS4
  2. And then select ‘Netflix app
  3. On your PS4 controller, press the ‘Options’ button and then choose the Delete option.
  4. Now press ‘X’ (region 1 & 2) or ‘O’ (region 3) on the controller
  5. Now download and install the latest version of the Netflix app from the PlayStation store.

Solution 8: Contact PS4 Support

If none of the above solutions didn’t work for you then all you can do is visit the PlayStation Official Website and tell them about the Netflix not working on their support page and they will typically reply to you within 24 hours.

Make sure you tell all the solutions you have applied on your console. This will help the support agent to identify the main reason for this error.

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Solution 9: Contact Netflix Support

If none of the above solutions worked for you to solve Netflix not working on PS4 then, you can contact Netflix on their official website and let them know about your problem in detail.

Hope all the above solutions help you to solve Netflix Not Working On PS4

If still, you have a query feel free to share your experiences and question in the comments section down below.

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