Playing Leila on your Nintendo Switch should be a smooth and immersive experience, but sometimes the game might unexpectedly crash, leaving you puzzled. Don’t let this interrupt your fun! If you’ve encountered this issue, we’re here to help with some easy solutions to get Leila back up and running smoothly. From checking for system updates to ensuring your console isn’t overheating, follow these steps to enjoy uninterrupted gaming adventures.
Solution 1: Update Nintendo Switch
The outdated Nintendo is one of the main causes behind the shutdown.
Sometimes, the unavailability of the internet might cause Switch to skip some recent crucial updates. So, it’s recommended to check and update the Switch manually to solve Leila shutdown.
How do I update my Nintendo Switch?
Here are 5 steps to update the Switch:
- Open the Nintendo Switch HOME menu and click on the System Settings located in round icons in the home menu
- A System Settings window will open, scroll down on the left menu. Select System
- Now Select System Update
- The Nintendo Switch will start updating the software.
After updating the software restarting the console and checking the Leila shutdown is solved.
Solution 2: Make Sure Switch is Not Overheated
If your Nintendo Switch is overheating due to any reason, it can be one of the major reasons for decreased performance which in many cases leads to black screen.
We have compiled a complete guide on what can overheat the Nintendo Switch, and how can this be solved.
One of the common issues is no ventilation in docked mode and where cooling fans can work efficiently.
This product is top-reviewed and provides fast heat dissipation with adjustable fan speeds, temperature display, and sponge protection in a compact, portable design.
Solution 3: Check for Corrupted data
Leila may get corrupted for some reason and eventually cause shutdown. To prevent that we have to clear the corrupted data to solve not loading.
How do I remove corrupted data from a switch?
Here is how you can remove corrupted data from the Nintendo Switch:
- From the home menu, select System Settings
- Scroll on the left menu
- Find and select Data Management
- On the right side Select Manage Software
- Now select the most recent software which gives you an error
- After that select Check for Corrupted data
- When you find the corrupted data delete that software/game
- After uninstalling the game/software
- Go to the eShop
- Find the Game/software
- Select ReDownload
- Select the cloud icon to re-download the game and software
- Now enjoy the Game
If this clearing the corrupted data is no help then proceed to the next solution.
Solution 4: Update Leila
To resolve shutdown in Leila, ensure that you have the latest game update installed.
Here’s how to update your game in Switch:
- First, navigate to the Home Screen of your Nintendo Switch.
- Locate the Leila icon.
- Press the ‘+’ button on your right Joy-Con to open the game options menu.
- Select ‘Software update‘, then choose ‘Via the Internet‘. This step ensures your game is up-to-date, potentially resolving any performance issues.

Solution 5: Check Your Game Card
Sometimes the game card can cause such issues too.
Here’s an easy fix: Make sure the Leila card is put in right. If it’s not, the game might not start or could keep black screen.
Just take the card out and put it back in. You should hear a small click. This could solve your problem!

Solution 6: Switch Modes
There’s another easy troubleshooting tip you might not have considered:
- Switch Modes: If the game crashes or freezes, change from handheld to docked mode, or vice versa.
- Test Both Ways: Play in docked mode with your TV and in handheld mode.
- Identify the Issue: This helps you figure out if the problem is specific to one mode, and if it doesn’t work in both modes, some more fixes have helped multiple users.
Solution 7: Switching User Profiles to Fix black screen in Leila
While we try to resolve game-specific and console-specific problems, it’s worth checking out if there’s any glitch with the current user profile.
Let’s try switching user profiles:
- Sign Out and Switch: Try logging out of your current user profile and switching to a different one. If you don’t have one already, here’s how to create a new one:
- Check Purchase Account: For digital copies, ensure you’re using the profile that originally purchased the game.
This can help bypass any user-specific problems, leading to a smoother game launch.
Solution 8: Scan Leila Files
Game files can get corrupted during installation or updates, causing issues. Let’s scan to check if there’s any problem here:
- Access System Settings: Start from your Switch’s home screen.
- Data Management: Select ‘Data Management’ in the settings.
- Select the Game: Choose ‘Software,’ then ‘Leila’
- Scan for Issues: Click on ‘Check for Corrupt Data’ to find and fix problems.

This process can identify and repair any corrupted game files, potentially resolving shutdown.
Solution 9: Re-install Leila
Looks like your issue is still there, unfortunately, and before we reset your Switch, the final resort we have is to reinstall the game.
Here’s a step-by-step guide:
- Start by Deleting the Game:
- Hit ‘+’ on your joycon while the game is selected.
- Scroll Down to ‘Manage Software’.
- Uninstall Mortal Kombat 1:
- Choose ‘Delete Software’. This step clears any potential corrupted data and resets game settings.
- Choose ‘Delete Software’. This step clears any potential corrupted data and resets game settings.
- Reinstalling the Game:
- Reinstall Mortal Kombat 1. If you previously installed it on an SD card, try using the internal storage for a potentially smoother experience.
By following these steps, you can give your game a fresh start, which may solve many common issues.
Did this method work for you?
Solution 10: Soft/Hard Reset Your Nintendo Switch
Still running into trouble with ‘Leila’ not opening on your Nintendo Switch? Sometimes, the best fix is a simple hard reset or force reboot. Think of it as giving your Switch a fresh start.
This method, often regarded as a last resort, just remember to back up your game data first, so you don’t lose anything important!
We’d do a Soft Reset and check if this works for you before proceeding to a hard reset:

- Press and hold the Power button for at least 12-15 seconds
- Press the power button once to turn the console back on
If this doesn’t work, here’s how to Hard Reset Nintendo Switch via Restore Factory Settings:
Solution 11: Contact Support
If none of the above solutions worked for you then there is only one way left.
Contact Nintendo customer support and explain you are facing not loading error on Leila and all the solutions you have tried already so they can assist accordingly.

By following these steps, you should be able to resolve the crashing issue with Leila and dive back into your gaming adventure without any hiccups. Whether it’s updating your software, checking your game card, or perhaps even performing a soft reset, these solutions cover all bases. And remember, if the problem persists, don’t hesitate to reach out and contact support for further assistance. Happy gaming!