Snapchat Not “Showing Contact Names” On iPhone?

Snapchat not showing contact names on iPhone.

OR

Your contact names disappear from your Snapchat account.

It is very inconvenient; you do not find anyone from your phone book, and you consider it your iPhone phone’s fault. You imprecate your phone.

But, Don’t worry, it’s not your phone’s fault. Using elimination techniques, you can resolve this problem.

This guide will help you how to fix Snapchat not showing contact names on iPhone.

Follow the list of fixes for how to fix Snapchat not showing contact names:

Solution 1:Check if Snapchat’s Servers Are Down

If Snapchat doing not open for you, you need to check if it’s down for everyone or not. There are two places to check whether the Snapchat server is down.

  1. Down Detector site
    Down Detector is a site that provides you with the status of various websites and their services. If your Snapchat is not working or showing any issue go to Down Detector and check whether Snapchat is having problems or not.
  2. Snapchat Twitter support account
    OR visit the @snapchatsupport Twitter page. If Snapchat has any issue or maintenance work, then Snapchat will have tweeted about it.
Snapchat not showing contact names-snapchat twitter
Snapchat @ Twitter

If you are still facing Snapchat not showing contact names, then continue to the next one.

Solution 2: Restart Your iPhone

Restarting is a simple and basic solution for all glitches of the iPhone. After restarting, your iPhone becomes fast and runs smoothly.

So, if your Snapchat not showing contact names, you should restart your iPhone by following the steps below:

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side button. When the Apple logo appears, release the button(iPhone)

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If the problem is still present, move on to the next Fix.

Solution 3: Restart Snapchat App

If you have experienced any iPhone app that doesn’t work correctly or face any software glitch, the simple solution is “restart” the app.

2A: How to close an app on iPhones with Notch?

  1. Swipe up from the bottom(app bar) to see the most recent apps
  2. Swipe up on the app you want to close

    restart app-snapchat add friend not working

2B: How to close an app on iPhone With Home Button?

  1. Double-click the Home button to show your most recently used apps
  2. Swipe right or left to find the app that you want to close


  3. Swipe up on the app’s preview card to close the app

After the app restarts, if this problem is not solved, you can apply the offload app fix.

Solution 4: Offload the App

Offloading an app is an intermediate state between keeping and deleting. When you offload an app and the app deletes itself, the data are still saved on your phone.

Again, install the offloaded app, the app data is still saved, and you can use it like before.

  1. Open iPhone Settings
  2. Tap General


  3. Tap iPhone Storage and wait a while for it to load


  4. Tap the app you want to offload
  5. Now, in the last Tap Offload App

If the problem is still present, move on to the next Fix.

Solution 5: Enable the Missing Permission

If the network connection is working correctly for other apps, then it might be possible that Snapchat doesn’t have the correct permissions to function.

So, you need to check whether those permissions are allowed for the app or not.

  1. Open up the Settings app on your iPhone 
  2. Go to Snapchat


  3. Toggle on all the Permissions


If you still face this problem, continue to the next one.

Solution 6: Restart your Router

Restarting your router will allow you to establish a new connection with your ISP without any bugs and help you fix â€œSnapchat Not Showing Contact Names”

Just follow the steps below:

  1. Turn off your router completely by taking out the power cable from the power switch
  2. Now leave it for 2 minutes and then plug it back in
  3. And check for your internet connection.

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After checking the internet connection if still, Snapchat Not Showing Contact Names then continue to the next solution.

Solution 7: Turn off VPN 

Some Snap chatters use a VPN to connect to the Snapchat app because Snapchat is banned in their countries.

OR you have a VPN on your phone for other purposes. Snapchat may think you are one of those prohibited from using the app, thereby preventing you from logging in.

Try closing your VPN service before logging back into Snapchat.

If you still face this problem, continue to the next one.

Solution 8: Update Snapchat App

If you are using an old version of Snapchat, you can face Snapchat Not Showing Contact Names. Make sure you must update your app.

A newer version of the app contains bug fixes, improved security patches, and additional Snapchat features.

  1. Open App Store
  2. Tap on the Apps icon at the bottom
  3. Tap on your profile icon in the top right
  4. You will see an updated list here as well, else click on purchased to see if your app needs an update
  5. Scroll down to see all the available updates for your installed apps; simply update Snapchat here

After updating the Snapchat app, if you still face Snapchat not showing contact names on iOS, move on to the next Fix.

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Solution 9: Reinstalling Snapchat

Reinstalling Snapchat is another way to solve Snapchat not showing contact names on iPhones.

  1. Touch and hold the app
  2. Tap Remove App 
  3. Tap Delete App, then tap Delete to confirm
  4. Reinstall the app again

I hope this article helps you solve the Snapchat not showing contact names on iPhone problem.

If you have any other solutions that worked for you or any queries, let me know in the comments below.

Why are numbers showing up instead of names on iPhone?

If the network connection is working correctly for other apps, then it might be possible that Snapchat doesn’t have the correct permissions to function.

So, you need to check whether those permissions are allowed for the app or not.


Open up the Settings app on your iPhone 
Go to Snapchat
Toggle on all the Permissions

Why are my contacts not showing up in my iPhone?

Some Snap chatters use a VPN to connect to the Snapchat app because Snapchat is banned in their countries.

OR you have a VPN on your phone for other purposes. Snapchat may think you are one of those prohibited from using the app, thereby preventing you from logging in.

Try closing your VPN service before logging back into Snapchat.
Rimshah Wali
Rimshah Wali
Articles: 53

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