Why is HBO Max Not Working? Possible Reasons and Quick Fix

HBO Max has been down during the past 24 hours as of March 13, 2023, and there could be possible reasons with some fixable solutions.

HBO Max has reportedly faced issues in the past 24 hours in various regions and platforms. According to Downdetector, many users have reported the most common problems, including video streaming issues, playback issues, and app crashing sessions in the past 24 hours.

HBO Max Downtime Chart during March 12 2023

Why did HBO Max Went Down on March 12, 2023?

All this could’ve occurred due to the hype created by The Last of Us season finale, which was supposed to air last night. The bonus episode was an addition to The Last of Us Season 1 schedule, which revealed how Joel and Ellie had fun off-screen moments. So, there could be a possibility that too many users were watching the episode finale, and the servers went down for excessive traffic.

Many users reported that they lost the stream mid-episode, which seems frustrating. Although HBO has not stated any official reason or statement for this downtime experienced by users worldwide, they were kind enough to respond via HBOMaxHelp to assist users.

What types of Issues are being Faced by HBO Max Users?

Various users have faced the following issues while streaming HBO Max between 12 and 13 March 2023.

  • Purple Frozen Screen
  • Buffering Issues
  • Mid-stream app crashing on Smart TV
  • Site Downtime
  • It keeps asking for ‘Restore Purchase.’
  • Glitched video with only audio working

Is there a Way to Fix the HBO Max Downtime Issue?

There isn’t much that you can do except refreshing the page or restarting the app, as the issues HBO Max users face seem pretty generic, like a lagging video stream. However, you can still try troubleshooting the app by removing and reinstalling it on your smart TV. We hope the developers will update soon if users face any error code or if it was just a server downtime.


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