After updating with a new patch the game users are reporting that they are experiencing Stray Connection Issues on their PS4/PS5.
Many players are getting frustrated due to these connection issues. It is observed that many players have their internet issues but some server issues are also causing Stray Connection Issues on PS4/PS5.
The CPU Guide provides the best working solution to solve new Stray Connection Issues on the console.
Solution 1: Check the Server Status
Sometimes the error you are getting might be caused by the server issue from the backend. And you might be freaking out that your connection is fine but the PS4/PS5 is not working.
To prevent inconvenience follow the steps to check the server status of PS4/PS5.
- Go to the PlayStation Network Service Status page.
- Check the service status and if there’s any issue all you have to do is wait.
- If the server issue is fixed then do check for system software updates.
- And if the site won’t load then surely it’s your internet connection problem.
Solution 2: Restart Your PS5/PS4
Whenever you encounter Stray Connection Issues On PS4/PS5 or any game bug, you should restart the PS5/PS4 before trying any other solutions.
Restarting the console will eliminate any temporary error which is occurring due to the old cache.
So here is how You can restart your PS5/PS4:
PS4
- Open the PS4
- Use the “L” KEY to move up the menu
- Move right to the Power option and press key “X”
- A new window will open then select Power Options
- Power Window will open select the Restart PS4 option
- Now successfully Restart the PS4.
PS5
- Open the PS5
- Press the Playstation button the quick menu will appear
- Select the Power option the small menu will appear
- Select the “Restart” Option
- Your PS5 restarts successfully
If still Stray Connection Issues On PS4/PS5 then proceed to update the router firmware
Solution 3: Update Your Router’s Firmware
Sometimes an outdated router software leads to a drop in internet speed resulting in Stray Connection Issues on PS5/PS4.
So, it’s best to update your router firmware,
And here’s how you can do this:
- Go to your router login page.
- Sign in and look for the software update option.
Also Read: PS5 Not Updating
Solution 4: Change Your DNS Settings On PS5/PS4.
Some faulty DNS servers may cause a Stray Connection issue on PS4/PS5.
PS4
So let’s change the DNS Settings on PS4:
- Click Settings > Network Settings.
- Select View Connection status and write down IP Address, Subnet Mask, and the Default Gateway.
- Then click Set Up Internet Connection.
- Click on the network you are using.
- Now select Custom > IP Address Settings > Manual
- For Primary settings enter 8.8.8.8 and for Secondary 8.8.4.4 to match the Google DNS.
- Then click OK to save the changes.
- And Reboot your PS4 to check if the Stray Connection Issues on PS4/PS5 are solved or not.
PS5
So, let’s change the DNS Settings on PS5:
- Click Settings > Network > Settings.
- Then click Set Up Internet Connection.
- Click on the network you are using.
- Now click Advanced Settings > DNS Settings > Manual.
- For Primary settings enter 8.8.8.8 and for Secondary 8.8.4.4 to match the Google DNS.
- Then click OK to save the changes.
- And Reboot your PS5 to check if Stray Connection Issues on PS4/PS5 are solved or not.
Solution 5: Call Support
If none of the above solutions didn’t work for you then all you can do is visit the PlayStation Official Website and tell them about the Stray Connection Issue on their support page and they will typically reply to you within 24 hours.
Make sure you tell all the solutions you have applied on your console plus it’s great to add a photo of the error screen. This will help the support agent to identify the main reason for this error.
Hope all of the solutions help you to solve Stray Connection Issues On PS4/PS5.
If you have any queries or suggestions feel free to share your experience with us in the comments section down.
