NHL 24 Lagging In Multiplayer on PS5? Here’s How to Fix it

NHL 24, the highly anticipated hockey game on the PlayStation 5, has been causing some frustrations among players due to lag issues. Lag can disrupt gameplay, making it difficult to fully immerse yourself in the fast-paced action. Thankfully, we have compiled a list of solutions to help you overcome these lagging problems and get back to enjoying the game. Whether it’s through adjusting your Wi-Fi settings, contacting console support, or waiting for official updates, there are options available to enhance your gaming experience. Read on to discover the solutions and unlock the full potential of NHL 24.

Solution 1: Connect to a Hotspot/Different Wi-Fi on PlayStation 5

Most of the network errors are due to your connected network. Either it’s too slow or their some connection issues with your network. To see if your network is not faulty, try switching to a different Wi-Fi or your mobile’s hotspot.

  1. Go to Settings from the PS5 homepage
    settings ps5
  2. Scroll down to Network and click on it to access Network Settings
    NETWORK
  3. Choose Settings from the left sidebar and scroll down to Set up Internet Connection from the expanded menu
    set up internet Connection, toggle connection
  4. Now you will see a connected Wi-Fi that can be the issue and causing locking up. Under that, you’d be finding more Wi-Fi signals and in my case, I see the hotspot I turned on as well.
    In case you don’t find your Wi-Fi network, press the triangle button on your controller to scan networks.
    ps5 available list with a selected wifi that is not yet connected
  5. Scroll down to your desired Wi-Fi, click on it and enter your password to connect, and see if you are facing any errors.
    ps5 connected witha a mobile hotspot

Here’s how a video for the same process:

Solution 2: Enable Automatic Game Updates on PS5

It’s possible that you might have missed the new update notification of NHL 24 and an older version of the game can be causing these issues.

To avoid such situations and besides updating each game manually, we can set PS5 to update games automatically.

Usually, they are set to automatic updates by default to avoid stuttering.

Here are 8 steps you can follow to allow automatic game updates on PS5:

  1. From the PS5 Homepage, go to the gear icon located in the top right corner to access PS5 settings.settings ps5
  2. Select System
    system ps5
  3. In the System window, select Power Saving from the left sidebar and choose Features Available in Rest Mode from the expanded menu at the right.
    In the System window, Power Saving is in the left sidebar and Features Available in Rest Mode are in the expanded menu at the right.
  4. Toggle “Stay Connected to the Internet
    Stay Connected to the Internet is toggled in PS5 rest mode settings menu to enable automatic updates of NHL 24

Halfway through, we have enabled PS5 to stay connected to the internet while in rest mode as games usually don’t update when the PS5 is actively being used. So, let’s enable automatic game updates.

  1. Go back to the main settings menu that you opened from the gear icon.
  2. Scroll down and select “Saved Data and Game/App Settings
    saved-gameapp-settings-screen-on-ps5
  3. In the Saved Data and Game/App Settings window, select Automatic Updates from the left sidebar
  4. Toggle both the “Auto-Download” and “Auto-Install in Rest Mode” options in the expanded menu at the right.
    In the Saved Data and Game/App Settings window, select Automatic Updates from the left sidebar to enable automatic game updates to avoid locking up

Now, your PS5 will be able to download updates over your internet whenever they would be available. Even if your PS5 is in rest mode, your NHL 24 will remain up-to-date.

A helpful video for you to never miss an update!

Solution 3: Remove Old Problematic DLC

Ditching old DLC content can free up space and refresh your game, making hanging a thing of the past! Here is how to clear NHL 24’s DLC on a PlayStation 5:

  1. Select NHL 24.
  2. Press the Options button on your controller.
  3. Select Manage Game Content.
    manage game content on ps5
  4. Look for any content with labels such as “Unknown content” or similar text, as this may be the problematic DLC.
  5. Delete the problematic DLC.
  6. Try re-downloading the content to see if the issue has been resolved.

Following these steps may help resolve issues with DLC and allow for the successful downloading of updates on the console.

Solution 4: Set the Wi-Fi Frequency Band to 5GHz on PlayStation 5

You need to check if your Router has 5GHz band support, then you need to access network settings to do that:

  1. Go to Settings from the PS5 homepage
    settings ps5
  2. Scroll down to Network and click on it to access Network Settings
    NETWORK settings on ps5
  3. Choose Settings from the left sidebar and scroll down to Set up Internet Connection from the expanded menu
    set up internet connection on ps5
  4. You should see the WiFi you are connected to and pressing the options key as shown in the image would open a menu with the WiFi.
    options button locking up on PS5
  5. Choose Wi-Fi Frequency Bands and set it to 5 GHz.
    change wifi frequency of current wifi to selected 5GHz

If you are unable to see the 5GHz option, then your Wi-Fi router doesn’t have 5GHz support, or try to connect with the 5GHz option your router generates if it has one.

Here are a few routers that we have used ourselves and you can check them out too. You can not compromise on routers especially if you are playing multiplayer games.

  1. ASUS RT-AX55 (AX1800)
  2. TP-Link AX1800 WiFi 6 Router
  3. ASUS ROG Strix GS-AX5400 – Supports VPN too

Here’s also a helpful video for changing your WiFi band on PS5.

Solution 5: Use an Ethernet Cable

If you are experiencing unstable internet on your PS5 and your Wi-Fi has a good enough speed, then maybe some receiving or glitches could be causing an unstable connection.

Alternatively, PS5 comes with an ethernet port that would let you experience uninterrupted connection.

Here’s how to do it:

Step A. Connecting Ethernet Cable to PS5

At the rear of your PS5 where you have put your power cable and HDMI cable, you’d find an Ethernet port where you need to insert an ethernet cable from your router.

plugging ethernet cable in ps5

Make sure you have inserted in the output port of your router, your network is active and the cable works fine.

Step B. Setting Up LAN on PS5

  1. Go to Settings from the PS5 homepage
    settings ps5
  2. Scroll down to Network and click on it to access Network Settings
    NETWORK
  3. Choose Settings from the left sidebar and scroll down to Set up Internet Connection from the expanded menu
    set up internet connection on ps5
  4. In the new screen, scroll down to Set Up Wired LAN and press X on it from your controller.
    set-up-wired-lan SCREEN ON PS5
  5. A new dialog would open where you can rename your connection and then proceed to Connect to it.
    New dialog to rename your connection and then proceed to Connect to it.
  6. It would take a short while to get you connected to your Wired network.
    connected to lan

Solution 6: Change Your DNS Settings On PS5

There are some faulty DNS servers that may cause DNS Errors on hanging.

So, let’s change the DNS Settings:

  1. Go to Settings from the PS5 homepage
    settings ps5
  2. Scroll down to Network and click on it to access Network Settings
    NETWORK
  3. Choose Settings from the left sidebar and scroll down to Set up Internet Connection from the expanded menu
    set up internet connection on ps5
  4. Now, press the options button on the Connected Network to access Advanced settings as shown in the image.
    press the options button on the Connected Network
  5. Scroll down in the Advanced Settings menu to access DNS Settings. Click on it and the small menu, select Manual.
    dns settings of a network on ps5 to change it to manual from automatic
  6. More Settings would appear:
    • For Primary settings enter 8.8.8.8
    • For Secondary 8.8.4.4 to match the Google DNS.
      dns-settings-ps5
  7. Then click OK to save the changes.
  8. And Reboot your PS5 to check if the error is gone.

Solution 7: Contact PlayStation 5 Support

If none of the above solutions work for you then there might be a chance that your PS5 has issues.

You can visit the PlayStation Official Website to get it repaired and choose the relevant issue which in your case would be according to hanging.

image 106

Make sure you tell all the solutions you have applied to your console and let them know the issue you are facing is due to NHL 24. This will help the support agent to identify the main reason for this error. They should reply to you ideally within 24 hours and if you don’t get any reply within 2-3 days, then you might need to make another support ticket.

Solution 8: Wait for the Official Release of Additional Content

If the suggested methods did not work for you, the best course of action is to wait for the official release of the additional content on the PlayStation Store, which will provide full support for the game.

Final thoughts

In conclusion, lag issues can be a real buzzkill when playing NHL 24 on the PlayStation 5. However, with the solutions we have provided, you can take proactive steps to minimize or eliminate lag and fully enjoy the game. Whether it’s optimizing your Wi-Fi connection, removing problematic DLC, or exploring different connectivity options like Ethernet cables, there are various paths to improving gameplay smoothness. It’s crucial to stay up-to-date with game updates and keep an eye out for official releases of additional content, as these can address performance issues as well. Remember, if all else fails, don’t hesitate to reach out to console support for further assistance. Now, get ready to immerse yourself in the thrilling world of NHL 24 and experience hockey like never before!

Sophia
Sophia

Hi! I'm Sophia from France. 🇫🇷 I got my first PlayStation as a gift and saved up big time for my fav, the PS2! 🎮 Now, I write super cool guides and articles about it on thecpuguide.com. Let's game on! 🌟

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