How to Fix Moonstone Island Crashing on PC?

Moonstone Island is a popular PC game that provides an exciting and immersive gaming experience. However, like any other program, it can sometimes encounter issues that prevent it from running smoothly. Users may face problems such as crashes, black screens, startup issues, or the game simply not loading. Don’t worry if you’re experiencing these troubles, as there are several solutions you can try to get your game up and running again!

Solution 1: Restart the PC

When you experience not opening on Windows 11/10 or any bug in Moonstone Island, it’s recommended to start by restarting the computer before attempting any other fixes.

This is because restarting the computer can resolve any temporary errors caused by outdated cookies and cache or conflicts with other software on your system by simply restarting Windows.

Solution 2: Run the Program as an Administrator (Permanently) PC

When running Moonstone Island on PC, there may be times when you need to give the program administrative privileges in order to access certain features or settings and in our case to get rid of black screen.

One way of doing it is by simply right-clicking on the program and selecting “Run as administrator”, but it may not always be enough, as you may need to grant these privileges permanently in order to avoid constantly having to repeat the process.

Here’s how to run a program as an administrator permanently on Windows 11/10:

  1. Go to the folder/Application
  2. Right-click on it
  3. A menu will open
  4. Select Properties
  5. A new window will open
  6. Navigate to the “Compatibility Tab
  7. Under the Settings heading
  8. Find “Run this Program as an administrator
    Run this program as an adminstrator on Windows 11
  9. Check the box for this option
  10. Click “Apply

Now your program successfully Runs as an Administrator on Windows 11/10 (Permanently) and you can easily open the program without repeating the steps.

Solution 3: Update Moonstone Island

For critical errors like black screen on startup, publishers release updates for an optimized and smooth gaming experience. It’s wise to check for any update released before troubleshooting other possible issues.

Playing with outdated versions can also lead to technical glitches, compatibility issues, or even missing out on new content. Here’s how to keep any game updated using its dedicated launcher:

Open the Game Launcher and from its settings locate “Update” Options. Either enable automatic updates or do a manual update if there are any. Restart the Launcher and check if you are still facing not opening.

Solution 4: Close Intensive/Unwanted Programs Or Settings

Your game/PC can be set to maximum performance, try running the game on lower settings to consume fewer resources. This can include:

  1. A lower resolution(From 4k to 1080p or 1080p to 720p)
  2. A lower frame rate (try playing at 60Hz)

If there are too many programs running in the background, using too much internet/RAM/Disk can cause Moonstone Island black screen on startup on Windows 11.

Closing unwanted programs will help you eliminate the not opening issue on your PC as your game would be able to get the required resources from Windows.

  1. Press Ctrl + Shift + ESC keys to open Task Manager
  2. Now check which program is using more Resources, usually indicated by a darker background
  3. Right-click on that program and select End task
    End Task on Windows 11

Now check if the not loading is solved or not.

Solution 5: Try Enabling/Disabling VPN while playing Moonstone Island

Still running into shutdown error on Windows 11/10/7?

If you’ve got a VPN on, try turning it off to see if it makes a difference. If it’s off, switch it on and check again. But heads up! Don’t jump between too many regions; you don’t want to get blocked.

Remember, the right VPN can be a game-changer.

Solution 6: Add Game Exceptions on Antivirus PC

Sometimes antivirus thinks game files are bad guys and stops them, causing the crashing.

To fix this, tell your antivirus that Moonstone Island files are cool by adding them to the “exceptions” list. This way, you can play without the antivirus messing things up!

Follow the steps below to add an exception on Antivirus (This guide is for Avast, and would be similar for other antiviruses):

  1. Launch Avast on your PC.
  2. Select Menu at the top-right corner of Avast.
  3. Choose Settings from the menu.
    Settings on Avast antivirus
  4. From the left sidebar, choose General > Exceptions
    Add Exception Button on Avast Antivirus
  5. Click ADD EXCEPTION and then type the URL you want to add to it.
  6. Click ADD EXCEPTION to save the URL and check if you can access the URL
    Add exception on Avast Antivirus

If you are still facing Avast Blocking Websites, continue to the next solution.

Solution 7: Check if Windows or Any Driver is Outdated

Sometimes compatibility issues can be a reason for continuous Moonstone Island not loading on Windows 11.

Often, it’s all about the updates. First off, head to your Windows settings and see if there’s an update waiting. While you’re on this updating spree, dive into your device manager and update your Wi-Fi drivers and update graphics drivers making sure they are on the latest versions.

These updates can make a big difference, fixing a lot of errors.

Solution 8: Contact Moonstone Island Support

Tried everything and that game error’s still bugging you?

As a last resort, head to the Moonstone Island’s official website and click ‘Support’ or ‘Contact’. Send them an email, jump into live chat, or post in their official forums.

Share what’s happening and any error messages. Remember to double-check you’re on the official site. Sometimes, reaching out is the best way to get back to gaming!

Stay smart and game on!

Final thoughts

In conclusion, encountering technical difficulties while playing Moonstone Island can be frustrating, but there are various solutions available to address the issues. Whether it’s restarting your console, running the program as an administrator, updating the game, closing intensive programs, enabling or disabling VPN, adding game exceptions on your antivirus, checking for outdated Windows or drivers, or reaching out to the game’s support team, there are plenty of options to explore. By following these steps, you can hopefully resolve the crashing, black screen, and startup problems you’re facing and continue enjoying the thrilling world of Moonstone Island. Don’t let technical issues dampen your gaming experience – take action and get back in the game!

Sophia
Sophia

Hi! I'm Sophia from France. 🇫🇷 I got my first PlayStation as a gift and saved up big time for my fav, the PS2! 🎮 Now, I write super cool guides and articles about it on thecpuguide.com. Let's game on! 🌟

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