How to Fix Tekken 7 Crashing on PS4?

Tekken 7 is a highly acclaimed fighting game that has garnered a massive fan base since its release on the PlayStation 4. However, it can dampen the excitement when players encounter frequent crashes on their consoles while playing the game. These crashes can be frustrating, disrupting gameplay and leading to potential progress loss. Luckily, there are several solutions that players can try to resolve this issue and get back to enjoying the thrilling battles Tekken 7 has to offer. In this article, we will explore some of the most effective solutions to address Tekken 7 crashing on PS4, ensuring a smoother gaming experience for all players.

Solution 1: Restart PlayStation 4

Whenever you encounter not opening on Tekken 7 or even if it’s a game bug/glitch, you should try restarting your PS4.

WHY?

Restarting the console will eliminate any temporary errors/glitches occurring due to the old/corrupted cache

So, here is how you can restart your PlayStation 4:

  1. Press and Hold down PlayStation (PS) button on your controller
    press the ps button
  2. From the menu shown, Select the Power option
    power option ps4
  3. From the screen that will appear on the power icon, select the last option “Restart PS4”restart ps4 option
  4. While your PS4 restarts, don’t unplug any cord to avoid any hardware failure
    PS4 restarting

Solution 2: Cleaning The Blu-Ray/DVD Disc

The next thing you need to do is make sure the disc is not dirty if you are still facing Error CE-34878-0 on PS4

For this you need to do is:

  1. Eject the disc manually by pressing the Eject button on your consoleeject button on PS4
  2. OR you can press the Options button on your controller which is on the Home menu which will give you the option to Remove Disc.eject disc on ps4
  3. Now check the disc carefully for any scratches or smudges underside.
  4. Clean the disc using a clean, soft microfiber cloth.
    disc clean
  5. Insert the Disc back into your console

Solution 3: Enable Automatic Game Updates on PS4

It’s possible that you might have missed the new update notification of Tekken 7 and an older version of the game can be causing these issues.

To avoid such situations and besides updating each game manually, we can set PS4 to update games automatically.

Usually, they are set to automatic updates by default to avoid crashing.

Here are 8 steps you can follow to allow automatic game updates on PS4:

  1. Go to Settings from the PS4 homepage
    settings PS4
  2. In the Settings menu, scroll down and select “System.”
    system ps4
  3. Scroll down to “Automatic Downloads” and select it.
    automatic downloads
  4. Toggle on the options for “Application Update Files”
    application update files ps4
  5. You can also choose to enable automatic download of “Featured Content,” which includes game demos and trailers.

We are halfway through, and we have enabled PlayStation 4 automatic updates but it is best that your PS4 can download updates even if it is in rest mode. For that

  1. Go back to the main Settings menu that you opened from the gear icon.
  2. Scroll down and select Power Save Settings
    power saving settings ps4
  3. Now choose Set Features Availabe in Rest Mode
    set features available in rest mode
  4. Check box Stay Connected to the Internet
    stay connected to the internet PS4

Now, your PS4 will be able to download updates over your internet whenever they are available. Even if your PlayStation 4 is in rest mode, your Tekken 7 will remain up-to-date.

Solution 4: Update Your PS4 Firmware

Sony releases new updates regularly to remain up-to-date with upcoming bugs and issues users face either while playing Tekken 7 or some random bugs.

It’s highly recommended to have updated PlayStation 4 firmware. You can enable automatic updates and check for them manually as well.

There are 2 ways to update PlayStation 4 firmware:

  1. Through USB
    This way you would need to download the update over the internet into a USB which is an inconvenient way than PlayStation updating itself.
  2. Through Internet
    PlayStation searches for an update itself, downloads it, and installs it for you.

By default, automatic updates are enabled, and in case you are not sure, here’s how you can check if there’s a new update available:

NOTE: Make sure the PS4 is connected to the internet.

  1. From the PlayStation 4 homepage, access Settings from the gear icon
    settings PS4
  2. Scroll down to System Software Update and select it
    system software update ps4
  3. If an update is available, select Next and then Update to start the download and installation process.
  4. Follow the on-screen instructions to complete the update.
  5. If it’s updating don’t try to turn off your PlayStation 4.
  6. And if there are no updates this means PlayStation 4 is already up-to-date
    up to date ps4

Your PlayStation 4 should be with its latest update by now, and you can try running Tekken 7 to see if it’s still crashing.

Solution 5: Restore Licenses

These licenses are used to access the content on your PlayStation account.

In case of damage to the licenses, the content may not work leading to shutdown on PlayStation 4

So let’s Restore licenses PlayStation 4 in the coming steps:

  1. Go to Settings from the PS4 homepage
    settings PS4
  2. Select Account Management
    account management
  3. Scroll down and select Restore Licenses
    restore licenses ps4
  4. Select the Restore option and wait for the process to complete
    restore ps4
  5. Once the process is complete, restart your PlayStation 4
    processing to restore

Solution 6: Rebuild PS4 Database

PlayStation 4 rebuild database organizes your hard drive to make it easier and quicker for the system to access your files.

This can help in faster data loading, reduce ‘game crashing’, and boost the frame rates which in return will help you fix Tekken 7

  1. Turn off the PS4 completely by pressing and holding the power button on the front of the console until it beeps and turns off.
    restart PS4
  2. Press and hold the power button again until you hear a second beep, about seven seconds later. This will start the console in Safe Mode.
  3. Connect your DualShock 4 controller to the PS4 using a USB cable and press the PS button on the controller
    connect the PS4 controller using a usb cable
  4. Use the controller to select the 5th option Rebuild Database and press the X button to confirm.
    rebuild database ps4rebuild database ps4
  5. Wait for the process to complete. This may take some time, depending on the size of your hard drive and the amount of data on it.
  6. Once the process is complete, the PS4 and Tekken 7 shouldn’t have any issues playing. 

Solution 7: Initialize PlayStation 4 in Safe Mode

By initializing your console all the system settings will be restored to default or you can say factory reset to solve your crashing

Make sure the external USB drive should be large enough to store your PS4 data and should be formatted to FAT

How do I start my PS4 in Safe Mode?

The following steps will guide you to back up your PS4 first and then initialize it in safe mode.

  1. Connect your USB drive to your PS4
  2. Go to Settings from the PS4 homepage
    settings PS4
  3. In the Settings menu, scroll down and select “System.”
    system ps4
  4. Select Back Up and Restore
    bakup and restore ps4
  5. Then select Back Up PS4
    backup PS4
  6. Now select the data you want to backup and select Next
  7. Assign a name to your backup and choose Back Up
  8. Press the X button on your controller and your data will start backing up
  9. Unplug your USB drive from the console after your data is fully backed up
  10. Now go back to PS4 Settings and scroll down to choose Initialization
    initialization ps4
  11. Select Initialize PS4
    intialize PS4
  12. Choose Full initialization
    full
  13. Then follow on-screen instructions to complete the process
  14. Remember DO NOT turn your PS4 OFF during initialization as this will bring some irrecoverable damages to your PS4

Most users suggest using Safe Mode while initialization which is more effective.

And here’s how you can enable it

  1. Turn off the PS4 completely by pressing and holding the power button on the front of the console until it beeps and turns off.
    restart PS4
  2. Press and hold the power button again until you hear a second beep, about seven seconds later. This will start the console in Safe Mode.
  3. Connect your DualShock 4 controller to the PS4 using a USB cable and press the PS button on the controller
    connect the PS4 controller using a usb cable
  4. Use the controller to select the 5th option Initialize PS4 (Reinstall System Software) and press the X button to confirm.
    intialize in safe mode
  5. Wait for the process to complete. This may take some time, depending on the size of your hard drive and the amount of data on it.
  6. Once the process is complete, the PS4 will restart and you can use it as normal

Solution 8: Delete Saved Game Data on PlayStation 4

Sometimes, your game’s saved data can have some issues, and deleting it can resolve the not loading.

PRECAUTIONS:

  1. Before deleting the data, try running a new game and see if it works, then there’s a bug in your saved data.
  2. If you are a PlayStation Plus member, backup your data or download it to a flash drive to restore it later and not lose your progress.
  3. Saved data of PS4 games only can be uploaded to a flash drive.
  4. Keep it as one of the final solutions before you erase the saved data of Tekken 7.

Once you are sure, here are the steps to delete PS4 Saved Game Data.

  1. Go to Settings by pressing the X button on the gear icon in the top menu.
  2. Now scroll down to Application Saved Data Management and open it by pressing the X button.
    Application saved data management ps4
  3. Then select on Saved Data in System Storage
    Saved Data in System Storage ps4
  4. Now scroll down to the Delete option
    Delete ps4
  5. If you are a PlayStation Plus member, save your game data by uploading it from the first option.
  6. Select your game and press the Delete button at the bottom of the right sidebar to delete saved data of Tekken 7.
    Delete button PS4
  7. Check if the game works and try restoring your game by using the Saved Data in Online Storage option visible in step 3.

A helpful and short video where we delete saved game data of a PS4 game.

Solution 9: Contact PS4 Support

If none of the above solutions work for you then there might be a chance that your PS4 has issues.

You can visit the PlayStation Official Website to get it repaired and choose the relevant issue which in your case would be not loading.

contact PlayStation support

Make sure you tell all the solutions you have applied to your console and let them know the issue you are facing is due to Tekken 7. This will help the support agent to identify the main reason for this error. They should reply to you ideally within 24 hours and if you don’t get any reply within 2-3 days, then you might need to make another support ticket.

Final thoughts

By following these suggested solutions, players experiencing Tekken 7 crashes on their beloved PS4 consoles can overcome this frustrating issue and return to the intense fighting action that the game provides. Restarting the console, cleaning the game disc, enabling automatic updates, updating PS4 firmware, restoring licenses, rebuilding the console database, initializing the console in safe mode, deleting saved game data, or seeking support from PlayStation customer service can all prove to be helpful steps in resolving the crashing problem. Remember, while Tekken 7 crashes can be a setback, they shouldn’t deter players from enjoying the game. With these solutions at hand, players can now focus on honing their fighting skills and immersing themselves in the epic battles that Tekken 7 has to offer. Happy gaming!

Sophia
Sophia

Hi! I'm Sophia from France. 🇫🇷 I got my first PlayStation as a gift and saved up big time for my fav, the PS2! 🎮 Now, I write super cool guides and articles about it on thecpuguide.com. Let's game on! 🌟

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