Diablo 4 “Queued for Game – Start Game Pending” on PS5

You might be excited to complete the Tarnished Letter quest on Diablo IV, but couldn’t access the required area after you restarted your PS5 as the server would have put you in the queue again and you might be getting dialog screen saying:

“~ 1 Minute Queue” then to “< 1 Minute Queue” to the endless “Pending Start” on your display.

Well, you are not alone, and the servers are basically loaded and your game might be crashing too, but there is nothing wrong with your PS5 or the download itself.

Here is what can help:

Solution 1: Just Waiting Might Fix Diablo 4 PS5 Queued for Game Error

If you encounter the message “Queued for Game – Start Game Pending” when launching Diablo 4 on your PlayStation 5, it typically indicates that you’ll need to wait for your turn.

This message appears when you’re attempting to join a highly populated server that has reached its maximum capacity. In other words, the server is full, and you’ll have to patiently wait in line to enter the game.

via GIPHY

In case you don’t want to wait then trying one of the 2 solutions may help but less probable.

Solution 2: Try Using a VPN

Many users were able to solve Diablo 4 PS5 Queued for Game Error by using a VPN as per the Blizzard forum

image 16

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So, all you need to do is:

  1. Go to Settings from the PS5 homepage
    settings ps5
  2. Scroll down to Network and click on it to access Network Settings
    NETWORK
  3. Choose Settings from the left sidebar and scroll down to Set up Internet Connection from the expanded menu
    set up internet connection on ps5
  4. Choose either LAN or Wi-Fi, whichever you use > Custom
  5. Go to ‘IP Address” and set it to “Auto”
  6. Then to ‘DCHP Host’ and set it to ‘Do Not Specify’
  7. Go to ‘DNS’ and set it to ‘Manual’ then enter the Smart DNS address that you got from your provider
  8. Change ‘MUT Settings’ to ‘Auto’
  9. And ‘Proxy Server to ‘Do Not Use’
  10. Go to ‘Test Internet Connection’ to confirm that this has all worked smoothly

Solution 2: Set the Wi-Fi Frequency Band to 5GHz on PS5

You need to check if your Router has 5GHz band support, then you need to access network settings to do that:

  1. Go to Settings from the PS5 homepage
    settings ps5
  2. Scroll down to Network and click on it to access Network Settings
    NETWORK settings on ps5
  3. Choose Settings from the left sidebar and scroll down to Set up Internet Connection from the expanded menu
    set up internet connection on ps5
  4. You should see the WiFi you are connected to and pressing the options key as shown in the image would open a menu with the WiFi.
    options button Queued for Game on PS5
  5. Choose Wi-Fi Frequency Bands and set it to 5 GHz.
    change wifi frequency of current wifi to selected 5GHz

If you are unable to see the 5GHz option, then your Wi-Fi router doesn’t have 5GHz support, or try to connect with the 5GHz option your router generates if it has one.

Here’s also a helpful video for changing your WiFi band on PS5.

Solution 3: Change Your DNS Settings On PS5

There are some faulty DNS servers that may cause Diablo 4 issues

So, let’s change the DNS Settings:

  1. Go to Settings from the PS5 homepage
    settings ps5
  2. Scroll down to Network and click on it to access Network Settings
    NETWORK
  3. Choose Settings from the left sidebar and scroll down to Set up Internet Connection from the expanded menu
    set up internet connection on ps5
  4. Now, press the options button on the Connected Network to access Advanced settings as shown in the image.
    press the options button on the Connected Network
  5. Scroll down in the Advanced Settings menu to access DNS Settings. Click on it and the small menu, select Manual.
    dns settings of a network on ps5 to change it to manual from automatic
  6. More Settings would appear:
    • For Primary settings enter 8.8.8.8
    • For Secondary 8.8.4.4 to match the Google DNS.
      dns-settings-ps5
  7. Then click OK to save the changes.
  8. And Reboot your PS5 to check if the error is gone.

So, that’s it and if you got any questions just let us know in the comments section below.

Zul
Zul

Zul is an avid gamer with a passion for RPG and racing games. He enjoys playing games like Need for Speed and Grand Theft Auto 5 and is also skilled at fixing errors and crashes to enhance the gaming experience. Zul stays up-to-date with the latest gaming news and enjoys sharing his knowledge through writing gaming guides and articles.
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