SOLVED: Dead Island 2 Multiplayer/Lagging Issues on PS5

Dead Island 2 is an action-packed zombie survival game that has gained significant popularity among gamers, especially on the PlayStation 5 (PS5) platform. However, like any other game, Dead Island 2 can encounter various technical issues that can impact the gaming experience. Some of the most common problems include lagging, stuttering, freezing, locking up, hanging, multiplayer issues, coop not working, and even the game getting stuck on the loading screen. In this article, we will explore some suggested solutions to these issues, aimed at helping players resolve them and get back to enjoying the game smoothly.

Solution 1: Connect to a Hotspot/Different Wi-Fi on PS5

Most of the network errors are due to your connected network. Either it’s too slow or their some connection issues with your network. To see if your network is not faulty, try switching to a different Wi-Fi or your mobile’s hotspot.

1. Go to Settings from the PS5 homepage
   
2. Scroll down to Network and click on it to access Network Settings
   
3. Choose Settings from the left sidebar and scroll down to Set up Internet Connection from the expanded menu
   
4. Now you will see a connected Wi-Fi that can be the issue and causing lagging. Under that, you’d be finding more Wi-Fi signals and in my case, I see the hotspot I turned on as well.
   In case you don’t find your Wi-Fi network, press the triangle button on your controller to scan networks.
   
5. Scroll down to your desired Wi-Fi, click on it and enter your password to connect, and see if you are facing any errors.
   

Here’s how a video for the same process:

Solution 2: Enable Automatic Game Updates on PS5

It’s possible that you might have missed the new update notification of Dead Island 2 and an older version of the game can be causing these issues.

To avoid such situations and besides updating each game manually, we can set PS5 to update games automatically.

Usually, they are set to automatic updates by default to avoid stuttering.

Here are 8 steps you can follow to allow automatic game updates on PS5:

1. From the PS5 Homepage, go to the gear icon located in the top right corner to access PS5 settings.
2. Select System
   
3. In the System window, select Power Saving from the left sidebar and choose Features Available in Rest Mode from the expanded menu at the right.
   
4. Toggle “Stay Connected to the Internet“
   

Halfway through, we have enabled PS5 to stay connected to the internet while in rest mode as games usually don’t update when the PS5 is actively being used. So, let’s enable automatic game updates.

1. Go back to the main settings menu that you opened from the gear icon.
2. Scroll down and select “Saved Data and Game/App Settings“
   
3. In the Saved Data and Game/App Settings window, select Automatic Updates from the left sidebar
4. Toggle both the “Auto-Download” and “Auto-Install in Rest Mode” options in the expanded menu at the right.
   

Now, your PS5 will be able to download updates over your internet whenever they would be available. Even if your PS5 is in rest mode, your Dead Island 2 will remain up-to-date.

A helpful video for you to never miss an update!

Solution 3: Remove Old Problematic DLC

Ditching old DLC content can free up space and refresh your game, making stuttering a thing of the past! Here is how to clear Dead Island 2’s DLC on a PlayStation 5:

1. Select Dead Island 2.
2. Press the Options button on your controller.
3. Select Manage Game Content.
   
4. Look for any content with labels such as “Unknown content” or similar text, as this may be the problematic DLC.
5. Delete the problematic DLC.
6. Try re-downloading the content to see if the issue has been resolved.

Following these steps may help resolve issues with DLC and allow for the successful downloading of updates on the console.

Solution 4: Wait for the Official Release of Additional Content

If the suggested methods did not work for you, the best course of action is to wait for the official release of the additional content on the PlayStation Store, which will provide full support for the game.

Solution 5: Set the Wi-Fi Frequency Band to 5GHz on PS5

You need to check if your Router has 5GHz band support, then you need to access network settings to do that:

1. Go to Settings from the PS5 homepage
   
2. Scroll down to Network and click on it to access Network Settings
   
3. Choose Settings from the left sidebar and scroll down to Set up Internet Connection from the expanded menu
   
4. You should see the WiFi you are connected to and pressing the options key as shown in the image would open a menu with the WiFi.
   
5. Choose Wi-Fi Frequency Bands and set it to 5 GHz.
   

If you are unable to see the 5GHz option, then your Wi-Fi router doesn’t have 5GHz support, or try to connect with the 5GHz option your router generates if it has one.

Here are a few routers that we have used ourselves and you can check them out too. You can not compromise on routers especially if you are playing multiplayer games.

1. ASUS RT-AX55 (AX1800)
2. TP-Link AX1800 WiFi 6 Router
3. ASUS ROG Strix GS-AX5400 – Supports VPN too

Here’s also a helpful video for changing your WiFi band on PS5.

Solution 6: Use an Ethernet Cable

If you are experiencing unstable internet on your PS5 and your Wi-Fi has a good enough speed, then maybe some receiving or glitches could be causing an unstable connection.

Alternatively, PS5 comes with an ethernet port that would let you experience uninterrupted connection.

Here’s how to do it:

Step A. Connecting Ethernet Cable to PS5

At the rear of your PS5 where you have put your power cable and HDMI cable, you’d find an Ethernet port where you need to insert an ethernet cable from your router.

Make sure you have inserted in the output port of your router, your network is active and the cable works fine.

Step B. Setting Up LAN on PS5

1. Go to Settings from the PS5 homepage
   
2. Scroll down to Network and click on it to access Network Settings
   
3. Choose Settings from the left sidebar and scroll down to Set up Internet Connection from the expanded menu
   
4. In the new screen, scroll down to Set Up Wired LAN and press X on it from your controller.
   
5. A new dialog would open where you can rename your connection and then proceed to Connect to it.
   
6. It would take a short while to get you connected to your Wired network.
   

Solution 7: Change Your DNS Settings On PS5

There are some faulty DNS servers that may cause DNS Errors on hanging.

So, let’s change the DNS Settings:

1. Go to Settings from the PS5 homepage
   
2. Scroll down to Network and click on it to access Network Settings
   
3. Choose Settings from the left sidebar and scroll down to Set up Internet Connection from the expanded menu
   
4. Now, press the options button on the Connected Network to access Advanced settings as shown in the image.
   
5. Scroll down in the Advanced Settings menu to access DNS Settings. Click on it and the small menu, select Manual.
   
6. More Settings would appear:
   • For Primary settings enter 8.8.8.8
   • For Secondary 8.8.4.4 to match the Google DNS.
     
7. Then click OK to save the changes.
8. And Reboot your PS5 to check if the error is gone.

Solution 8: Contact PlayStation 5 Support

If none of the above solutions work for you then there might be a chance that your PS5 has issues.

You can visit the PlayStation Official Website to get it repaired and choose the relevant issue which in your case would be according to multiplayer issues.

Make sure you tell all the solutions you have applied to your console and let them know the issue you are facing is due to Dead Island 2. This will help the support agent to identify the main reason for this error. They should reply to you ideally within 24 hours and if you don’t get any reply within 2-3 days, then you might need to make another support ticket.

Final thoughts

In conclusion, experiencing technical issues while playing Dead Island 2 on the PS5 can be frustrating, but solutions are available to address these problems effectively. By following the suggested solutions, such as connecting to a hotspot or a different Wi-Fi network, enabling automatic game updates, removing old problematic DLC, waiting for official releases of additional content, setting the Wi-Fi frequency band to 5GHz, using an Ethernet cable, changing DNS settings, or reaching out to console support, players can enhance their gaming experience and overcome the lagging, freezing, stuttering, and coop issues. With these solutions, players can immerse themselves in the captivating world of Dead Island 2 without any major hindrances, experiencing all of the thrilling action the game has to offer.