SOLVED: Age of Empires IV Crashing/Not Opening on PC

Oh no! It’s so frustrating when we try to play our favorite game, Age of Empires IV, and it keeps crashing, shutting down, or showing a black screen on our computer. But don’t worry, there are solutions to these problems! In this article, we will discuss different methods to fix these issues step by step, so you can enjoy playing Age of Empires IV without any troubles. Let’s dive in and find out how to overcome these annoying problems!

Solution 1: Restart the PC

When you experience not loading on Windows 11 or any bug in Age of Empires 4, it’s recommended to start by restarting the computer before attempting any other fixes.

This is because restarting the computer can resolve any temporary errors caused by outdated cookies and cache or conflicts with other software on your system by simply restarting Windows 11/10/7.

Solution 2: Run the Program as an Administrator (Permanently) PC

When running Age of Empires 4 on PC, there may be times when you need to give the program administrative privileges in order to access certain features or settings and in our case to get rid of crashing.

One way of doing it is by simply right-clicking on the program and selecting “Run as administrator”, but it may not always be enough, as you may need to grant these privileges permanently in order to avoid constantly having to repeat the process.

Here’s how to run a program as an administrator permanently on Windows:

  1. Go to the folder/Application
  2. Right-click on it
  3. A menu will open
  4. Select Properties
  5. A new window will open
  6. Navigate to the “Compatibility Tab
  7. Under the Settings heading
  8. Find “Run this Program as an administrator
    Run this program as an adminstrator on Windows 11
  9. Check the box for this option
  10. Click “Apply

Now your program successfully Runs as an Administrator on Windows 11 (Permanently) and you can easily open the program without repeating the steps.

Solution 3: Update AOE4

For critical errors like not loading, publishers release updates for an optimized and smooth gaming experience. It’s wise to check for any update released before troubleshooting other possible issues.

Playing with outdated versions can also lead to technical glitches, compatibility issues, or even missing out on new content. Here’s how to keep any game updated using its dedicated launcher:

Open the Game Launcher and from its settings locate “Update” Options. Either enable automatic updates or do a manual update if there are any. Restart the Launcher and check if you are still facing shutdown.

Solution 4: Close Intensive/Unwanted Programs Or Settings

Your game/PC can be set to maximum performance, try running the game on lower settings to consume fewer resources. This can include:

  1. A lower resolution(From 4k to 1080p or 1080p to 720p)
  2. A lower frame rate (try playing at 60Hz)

If there are too many programs running in the background, using too much internet/RAM/Disk can cause Age of Empires IV shutdown on Windows 11.

Closing unwanted programs will help you eliminate the not loading issue on your PC as your game would be able to get the required resources from Windows.

  1. Press Ctrl + Shift + ESC keys to open Task Manager
  2. Now check which program is using more Resources, usually indicated by a darker background
  3. Right-click on that program and select End task
    End Task on Windows 11

Now check if the shutdown is solved or not.

Solution 5: Try Enabling/Disabling VPN while playing Age of Empires 4

Still running into not loading error on Windows 11?

If you’ve got a VPN on, try turning it off to see if it makes a difference. If it’s off, switch it on and check again. But heads up! Don’t jump between too many regions; you don’t want to get blocked.

Remember, the right VPN can be a game-changer.

Solution 6: Add Game Exceptions on Antivirus PC

Sometimes antivirus thinks game files are bad guys and stops them, causing the black screen on startup.

To fix this, tell your antivirus that Age of Empires 4 files are cool by adding them to the “exceptions” list. This way, you can play without the antivirus messing things up!

Follow the steps below to add an exception on Antivirus (This guide is for Avast, and would be similar for other antiviruses):

  1. Launch Avast on your PC.
  2. Select Menu at the top-right corner of Avast.
  3. Choose Settings from the menu.
    Settings on Avast antivirus
  4. From the left sidebar, choose General > Exceptions
    Add Exception Button on Avast Antivirus
  5. Click ADD EXCEPTION and then type the URL you want to add to it.
  6. Click ADD EXCEPTION to save the URL and check if you can access the URL
    Add exception on Avast Antivirus

If you are still facing Avast Blocking Websites, continue to the next solution.

Solution 7: Check if Windows or Any Driver is Outdated

Sometimes compatibility issues can be a reason for continuous Age of Empires IV not opening on Windows 11.

Often, it’s all about the updates. First off, head to your Windows settings and see if there’s an update waiting. While you’re on this updating spree, dive into your device manager and update your Wi-Fi drivers and update graphics drivers making sure they are on the latest versions.

These updates can make a big difference, fixing a lot of errors.

Solution 8: Contact AOE4 Support

Tried everything and that game error’s still bugging you?

As a last resort, head to the Age of Empires IV’s official website and click ‘Support’ or ‘Contact’. Send them an email, jump into live chat, or post in their official forums.

Share what’s happening and any error messages. Remember to double-check you’re on the official site. Sometimes, reaching out is the best way to get back to gaming!

Stay smart and game on!

Final thoughts

To conclude, we have explored several solutions to fix the crashing, shutdown, black screen, and other startup issues that may occur while playing Age of Empires IV on your PC. Remember, it’s always a good idea to start by restarting your computer and running the game as an administrator. Updating the game, closing intensive programs, and checking for outdated drivers can also help resolve these problems. Adding game exceptions to your antivirus and contacting Age of Empires IV’s support team are other options to consider. With these solutions, you should be able to get your favorite game up and running smoothly again. So, don’t let these issues hold you back and get back into the Age of Empires IV world of fun! Keep gaming!

Sophia
Sophia

Hi! I'm Sophia from France. 🇫🇷 I got my first PlayStation as a gift and saved up big time for my fav, the PS2! 🎮 Now, I write super cool guides and articles about it on thecpuguide.com. Let's game on! 🌟

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