The Unhandled error with the error code EXCEPTION_ACCESS_VIOLATION is an issue that has been reported by some players of Civilization 6 (CIV 6). While there is no official solution, So we conducted a series of tests to troubleshoot the issue of the CIV 6 Exception Access Error.
First, we disabled all community mods and played 30+ turns of Gathering Storm without issues. We then systematically enabled one mod at a time and played 30 or so turns each time. We also tried bypassing the launcher.
During these tests, we did not experience any issues. Based on these results, we concluded that the issue was likely caused by one or more of the untested community mods. As a result, we decided to begin an actual playable game with a selection of the tested mods, and we have played 100+ turns without any issues such as desynchronization or game crashing.
Note that in single-player games, all of the community mods we use have generally worked fine. Still, we were unable to determine which specific mod(s) may have been causing the error when played in a multiplayer game.
According to the players, they are totally unaware of why they received the Exception Access violation error on Sid Meier’s Civilization VI.
Don’t worry about it!
The CPU Guide brings you the best working solutions to solve CIV 6 Exception Access Violation error issue.
Solution 1: Restart the CIV 6
Whenever you encounter keeps crashing issue or any game bug, you should restart the game before trying any further solutions.
Restarting the game will eliminate any temporary error from the old cookies and cache or the system’s other software clashing with your gaming software.
All of these errors will be eradicated after a simple restart of the game/PC or any other platform you use.
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Solution 2: Close Unwanted Programs on Windows 11/10
If there are too many programs running in the background, using too much internet/RAM/Disk can cause CIV 6 Exception Access Violation issue on Windows 11.
Closing unwanted programs will help you eliminate the crashing issue on your PC.
So, let’s close unwanted programs:
- Press Ctrl + Shift + ESC keys to open Task Manager
- Now check which program is using more Network
- Right-click on that program and select End task
- And check if the crash is solved or not.
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Solution 3: Run the Application as Administrator
Running the program as an administrator will definitely help you eradicate the “CIV 6 Exception Access Violation” as it might lack the privileges required to run the Application.
Here is how you can run the application as an administrator:
- Go to the file/ folder.
- Then go to the Game Launcher/Steam client.
- Right-click on the Launcher icon
- A menu will open
- Select “Run as administrator “
Now the program will start running smoothly without giving you the crashing issue
The above solution is a temporary fix which helps you run the program or access folder. If you want to run the program permanently on administrator, then follow the next solution to solve CIV 6 mission keeps crashing.
Solution 4: Run the Program as an Administrator (Permanently)
- Go to the folder/Application
- Right-click on it
- A menu will open
- Select Properties
- A new window will open
- Navigate to the “Compatibility Tab“
- Under the Settings heading
- Find “Run this Program as an administrator“
- Check the box for this option
- Click “Apply“
Now your program successfully Runs as an Administrator on Windows (Permanently) and you can easily open the program without repeating the steps again and again.
If you still facing errors then proceed to the next solution.
Solution 5: Perform a Clean Boot
Clean boot will help you eliminate the unnecessary applications which are running on the backend.
And shut down any applications which are conflicting with each other.
How to perform a clean boot on Windows 11?
Here is how to perform a Clean Boot on Windows 11:
- Press Windows Button + R Key
- The Run Dialogue Box will appear
- Type “MSConfig“
- Press Enter
- The System Configuration window will open
- Select Services tab
- Uncheck all the unnecessary services
- Only check those you need now
- Now click OK
Now your clean boot is done, and it eliminated the unnecessary services which will enable you to play CIV 6.
If the error persists, then proceed to the next solution to solve the crashing issue on the PC.
Solution 6: Keep your PC Updated
Sometimes your outdated PC is the main cause of the Outdated Graphics Card Driver on Windows.
Outdated drivers in your PC or your current Windows Version cannot support CIV 6 and gaming software. As you update your Windows all running drivers are updated too.
So, here is how you can update your PC:
- Click on the Windows icon
- Click on the Settings icon
- A new window will pop up
- Select Windows Update from the left menu
- The new Windows will pop up
- Then click on Check for updates.
- If there is any update it will start updating the PC.
You can also update your graphic drivers through Windows Update too and solve crashing issues on your PC.
Solution 7: Update Graphics Card Driver with Windows Update
Updating the graphic drivers will help you have a better and more stable graphical experience.
This will fix the “CIV 6 Exception Access Violation” and you will play the game without getting errors.
Here is how you can update drivers via optional updates:
- Click on the Windows icon
- Click on the Settings icon
- A new window will pop up
- Select Windows Update from the left menu
- The new window will pop up
- Now select Advanced options
- Click on Optional updates
- A new window will open
- Click on the drop-down button for Driver updates
- Now, select your desired drivers
- Now press the Download & Install button
If you cannot update your drivers through Windows Update, then you can try updating the Graphics Drivers through Device Manager to fix CIV 6 Exception Access Violation.
Solution 8: Update Graphics Card Driver via the Device manager
We can update outdated graphic drivers in multiple ways.
If you cannot update your graphic drivers by updating Windows, you can try updating through the Device Manager.
Here is how you can update drivers through Device Manager:
- Click on the Search icon
- Type Device Manager
- Click to open Device Manager
- Then select the Display adapters
- A further menu will open
- Right-click on the graphic card name
- Click on the Update driver
Rolling Back the Driver :
If you experiencing the CIV 6 Crashing issue after updating your graphic drivers, then you can roll back the driver’s recent update to avoid the Crashing error.
Here is how you can roll back drivers:
- Click on the Search icon
- Type Device Manager
- Click to open Device Manager
- Then select the Display adapters
- A further menu will open
- Right-click on the graphic card name
- Click on the Properties
- A graphic card properties Windows will open
- Navigate to the Driver Tab
- There is an option for “Roll Back Drivers”. Click on it
- If the option of “Roll Back Drivers” is greyed out, this means that the driver did not update recently.
Solution 9: Check for Driver’s Updates of GPU/Video Card of different company
One of the highlighted issues is outdated GPU drivers leading to crashing.
When our video card has outdated drivers, it’s unable for GPU to align with the modern gaming experience and starts causing keeps crashing issues on CIV 6.
So, we recommend updating the video card drivers.
Here are the direct links to the main GPU Making Companies:
If the above solution didn’t work out for you, then try the next solution.
Solution 10: Use Direct X 11
To play Civilization VI with DirectX 11, you can either select it in the game interface at startup or run the game executable file called “CivilizationVI.exe” instead of “Civilization_DX12.exe“.
This may help resolve any compatibility issues or errors that may occur when using DirectX 12. It is also possible to launch Civilization VI through the Steam or Epic Games Launcher, but it will automatically run with DirectX 12 by default.
Solution 11: Verify the Game Files
Sometimes the game file will get corrupted or get deleted, which eventually causes a crashing issue on the games on PC.
Verify Game File in Steam
Follow the steps to verify the game file on steam software:
- Launch the Steam Software
- Now login in the steam
- Navigate to the library
- Select the game and right-click on the game
- Now select properties
- Now click on the “Local file” Option
- A further menu will open
- Click on the “Verify Integrity of the Game Cache“
- Now the software is verifying the files, and this will take some time.
Sometimes the game file will get corrupted or get deleted that eventually causing a Crashing issue on steam.
What is Steam software used for?
Steam software is an online platform used to play games and hosts over 10,000 games.
This software allows the user to make a community and play games on the same platform.
Is Steam a virus? Can steam harm your computer?
Steam is a client gaming software that allows users to enjoy gaming by building the best community around them.
In current times, Steam has over 120 million active players around the world.
When you play games on Steam, your PC might get occupied, but it will not harm your computer.
Now move on to the Power Setting.
Solution 12: Change Power Settings
When your PC power plan is set on the Balanced option plan, your PC will provide less power to the game. This will eventually cause game lag or game crashed on the start-up.
To avoid Errors follow the below steps to change Power settings:
How do I change power settings in Windows 11?
- Go to the Control Panel
- Select the View option “Large Icon“
- Now find “Power Options” and click on it
- Choose your Power Plan “High Performance“
- If there is no other option expect a “Balanced “
- Then navigate to the left menu
- Select “Create a power plan“
- A new window will open
- Select the power plan to “High Performance“
- And click on Next
- The new power plan is available.
If you still have any queries or suggestions, share your experience with us in the comments section down below or you can reach us on our social handles.