PS4 Error NP-36006-5

Having PS4 Error NP-36006-5?

Why do I keep getting logged out of PS4 or PlayStation Network?

This error mostly occurs when you unplug your console with a game still running in it

And

It may be possible that the PS4 system database might have been corrupted.

So you will be thinking:

How do I fix error code NP-36006-5?

What to do when your PS4 keeps logging you out?

No need to worry just relax because all you need to do is follow the solutions listed below stepwise. You can try these fixes and also contact PS4 for support.

Solution 1: Deleting An Option With Zero Trophies

Before starting this make sure

  • The profile in which PS4 Error NP-36006-5 is occurring goes to the Trophies section.ps4 trophies section
  • Now select the game which is causing this error and press the Options button.Sync Trophies with PSN option
  • Now choose Sync Trophies with PSN option.ps4 download game

After this all you need to do is follow these steps:

  1. Now look for a game that has Zero trophies and click on the Options button.
  2. Then select Delete and restart your console after the game has been deleted.
  3. After this launch, the game and check if PS4 Error NP-36006-5 is solved.
  4. And if you don’t have a game with zero trophies then download a new game and there will be no trophies.

Solution 2: Recreate Local User: How to Delete Local User in PS4?

From this solution, you will also get to know how to delete local user PS4

Make sure the external USB drive should be large enough to store your PS4 data and should be formatted to FAT

So let’s recreate the local user:

  1. Connect your USB drive to your PS4.
  2. Go to PS4 Settings and select System.
  3. Select Back Up and Restore > Back Up PS4.
  4. Now select the data you want to backup and select Next.
  5. Assign a name to your backup and choose Back Up.
  6. Press the X button on your controller and your data will start backing up.
  7. Unplug your USB drive from the console after your data is fully backed up.
  8. When your PS4 is ON after restarting go to the Trophies section and wait for them to be automatically synchronized.
  9. Go to Settings and select Users.
  10. Now select Delete User in which you are experiencing PS4 Error NP-36006-5.
  11. Create a new user and log in to your PSN account.
  12. Plugin the USB back into your console and go to Settings > Back Up and Restore.
  13. Select Restore PS4 and restore the files you want to.
  14. Launch your game to check if PS4 Error NP-36006-5 is gone.

Solution 3: Restore Default Settings to PS4 Error NP-36006-5

If the above solution didn’t work for you, then this will surely solve PS4 Error NP-36006-5.

Just follow the steps:

  1. Tap and Hold the power button on the console for at least 10 seconds until it turns off completely.
  2. Press and hold the power button until you hear the second beep and will boot in Safe Mode.
  3. Now connect DUALSHOCK 4(DS4) to a USB cable and press the PS button on the controller.
  4. Select option 4 from the safe mode menu naming Restore Default Settings and see if PS4 Error NP-36006-5 is rectified.

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Solution 4: Rebuild the PS4 Database

This is the best solution that has worked out for many users.

This Rebuild Database feature allows you to clean up the data on your PS4 and sort out everything on the hard drive.

So let’s turn on your PS4:

  1. Connect DUALSHOCK 4(DS4) to a USB cable and press the PS button on the controller to pair it.
  2. Press and hold the power button until you hear the second beep and will boot in Safe Mode.
  3. Now go down to option number 5 and select “Rebuild Database
  4. Wait for the process to complete and your PS4 Error NP-36006-5 will be solved.

Solution 5: Initialize Your PS4 in Safe Mode to Fix PS4 Error NP-36006-5

This is the least you can go to fix PS4 Error NP-36006-5.

By initializing your console all the system settings will be restored to default or you can say factory reset.

Make sure the external USB drive should be large enough to store your PS4 data and should be formatted to FAT.

So lets back up on PS4 and initialize:

  1. Connect your USB drive to your PS4.
  2. Go to PS4 Settings and select System.
  3. Select Back Up and Restore > Back Up PS4.
  4. Now select the data you want to backup and select Next.
  5. Assign a name to your backup and choose Back Up.
  6. Press the X button on your controller and your data will start backing up.
  7. Unplug your USB drive from the console after your data is fully backed up.
  8. Now go back to PS4 settings and scroll down to choose Initialization.
  9. Select Initialize PS4 > Full initialization.
  10. Then follow on-screen instructions to complete the process.
  11. Remember DO NOT turn your PS4 OFF during initialization as this will bring some irrecoverable damages to your PS4.

Most users suggest using Safe Mode while initialization which is more effective.

And here’s how you can enable it:

  1. Turn off your PS4 by pressing the power button on the front panel.
  2. Press and hold the power button until you hear the second beep and will boot in Safe Mode.
  3. Select Initialize PS4 (Reinstall System Software) option.

I hope you find these solutions useful and helped figure out your problem.

So if you want to ask any questions regarding PS4 Error NP-36006-5, do ask in the comment section.

Zul
Zul

Zul is an avid gamer with a passion for RPG and racing games. He enjoys playing games like Need for Speed and Grand Theft Auto 5 and is also skilled at fixing errors and crashes to enhance the gaming experience. Zul stays up-to-date with the latest gaming news and enjoys sharing his knowledge through writing gaming guides and articles.
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