SOLVED: Madden NFL 24 Crashing on Xbox Series X and S

Experiencing crashes while playing Madden NFL 24 on your Xbox Series X or S can be incredibly frustrating. As a popular game that many look forward to, it’s important to have a seamless gaming experience. Whether it’s during a critical play or just as you’re starting the game, these interruptions can take away from the fun. In this article, we’ll explore practical solutions to help you get back to your virtual gridiron as quickly as possible. These tips are designed to troubleshoot and resolve the most common causes of game crashes, so you can continue enjoying Madden NFL 24 without any hiccups.

Solution 1: Check Console and Madden NFL 24 status

Before we try anything, it’s important to check if the Xbox and Game servers are up and running.

Follow this link to check if all the rows are checked green as your game can be potentially down, and just waiting for a bit would then solve the issue by the team.

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Solution 2: Hard Restart your Xbox

If Madden NFL 24 is not opening on Xbox Series X and S during your gaming session? Don’t worry, a hard restart usually resolves the issue.

Here’s a detailed guide on how to effectively reboot your Xbox:

  1. Force Power Down:
    • Press and hold the power button on your console for several seconds.
    • Make sure not to just tap it; a quick press puts the console into sleep mode.
    • Continue holding until the console is fully powered down (the Xbox button won’t be lit).
      xbox series x:s power button
  2. Boot Up Again:
    • Once the console is completely off, wait for around 5 minutes, and press the power button again to restart it.
    • You can differentiate a successful hard restart by the different Xbox logo and startup sound from the quick resume of sleep mode.
  3. Alternative Restart via Settings Menu:
    • Navigate to Settings > General > Power mode & startup.
    • Select the “Full shutdown” option for a hard restart via the console’s settings.
      full-shut-down-Xbox Series X and S to fix crashing on Madden NFL 24

These steps not only reboot your Xbox Series X|S but also reset its internal systems, which is effective in resolving minor glitches and software shutdown. If the problem continues after these steps, further troubleshooting may be required.

Solution 3: Make Sure Xbox Series X and S is Not Overheated

If your Xbox Series X|S is overheating, it can be one of the major reasons for decreased performance which in many cases leads to not loading.

We have compiled a complete guide on what can overheat the Xbox, and how can this be solved.

One of the common issues is not proper ventilation, dust trapped, or maybe the fan not working.

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Solution 4: Update Your Xbox Series X and S

To make Madden NFL 24 game run without not opening on Xbox, updating the Xbox can be pretty helpful as well:

  1. Connect to the Internet: Make sure your Xbox is online.
  2. Open the Guide: Press the Xbox button on your controller.
    xbox controller xbox button
  3. Find Settings:
    • Go to ‘Profile & System‘.
    • Click on ‘Settings‘.
  4. Check for Updates:
    • In Settings, go to ‘System‘.
    • Then select ‘Updates‘.
      Xbox Series X and S system settings update latest software to fix Madden NFL 24 not loading
  5. Update if Needed:
    • If it says ‘Console update available’, click on it to update.
    • If it says ‘No console update available’, your Xbox is already up to date.

Updating your Xbox Series X and S can make games like Madden NFL 24 work better. It’s quick and easy!

Solution 5: Update Madden NFL 24

Keeping your games updated on the Xbox Series X and S is essential to remain safe from black screen errors.

Here’s an easy guide to check if there’s an update pending for Madden NFL 24:

  1. Access Your Games:
    • Go to the ‘My Games and Apps’ section on your dashboard.
  2. Find Updates:
    • Select ‘Manage’.
    • Then choose ‘Updates’.
      Check for Madden NFL 24's update on Xbox Series X|S
    • Here, you’ll see any games that need updates.
  3. Start the Update:
    • Hover over the game that needs an update.
    • Press ‘A’ to start the update process.

You can Set Automatic Updates as well from the Manage Screen by turning on “Keep my games and apps up to date“.

And that’s it! You now know how to keep your games up-to-date on the Xbox Series X and S. This also ensures you’re always playing the latest versions with all the new features and improvements.

Solution 6: Changing Profile

If your Xbox Series X|S is crashing, the issue might be linked to your gaming profile.

Try these steps to see if switching profiles helps:

  1. Switch Profiles:
    • Press the Xbox button on your controller.
    • Go to ‘Profile and System‘.
    • Select ‘Add or Switch‘.
      adding profile in xbox
    • If you have multiple profiles, switch to a different one and check if the problem persists.
  2. Evaluate the Issue:
    • If the Xbox works fine with a different profile, the issue might be with your original profile.
    • If the not opening continues on the new profile, it suggests a deeper problem.

If changing profiles didn’t help, a console reset might be necessary.

Solution 7: Reset Xbox Series X and S

Resetting your Xbox is one of the last resorts that can fix any persistent bug or glitch we are unable to remove with your console.

Here’s how you can do it:

Warning: This erases all accounts, saves, settings, and unsynced data. Make sure you’re connected to the Xbox Series X|S network to sync first.

  1. Reset:
    • Press the Xbox button to open the guide.
    • Go to ‘Profile & System’ > ‘Settings’ > ‘System’ > ‘Console info’.
    • Choose ‘Reset console’
  2. Choose Reset Type:
    • For a Full Reset: Select ‘Reset and remove everything’ – good for a fresh start.
    • To Keep Games & Apps: Choose ‘Reset and keep my games & apps’ – ideal for fixing issues without losing everything.

      reset and remove everything from xbox console to fix Madden NFL 24 black screen

Follow these steps, and your Xbox will reset to its factory settings, either fully clearing it or keeping your games and apps while troubleshooting.

Solution 8: Contact Xbox Series X|S Support

If none of the above solutions worked for you then there is only one way left.

Contact Xbox customer support and explain you are facing crashing error on Madden NFL 24 and all the solutions you have tried already so they can assist accordingly.

You can see some outage alerts as well, and you can talk to their virtual agent too.

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In conclusion, game crashes while playing Madden NFL 24 on an Xbox Series X or S can dampen the enjoyment of your gaming sessions, but they aren’t necessarily the end of the world. By following the straightforward solutions provided, from checking the console’s status to updating the game or even resetting the console, you can often solve the problem on your own. If all else fails, reaching out to Xbox support can be your final step to getting back in the game. Always remember that with a little patience and some troubleshooting, you can overcome these technical challenges and return to scoring touchdowns in no time.

Tina Souter
Tina Souter

Howdy! Full-time gamer and part time author from a small town in Scotland.

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