Journey Lagging In Multiplayer on PS4? Here’s How to Fix it

While playing Journey on the PS4, players may sometimes experience lag, which can interrupt the immersive experience this game is renowned for. Lag can be caused by a variety of factors, including server issues, internet connection problems, and console glitches. To help ensure that your adventure through the mysterious world of Journey stays smooth, this article provides a list of practical solutions you can try to fix lag issues on your PS4. These tips range from checking server status to modifying your network settings, all designed to optimize your gameplay experience.

Solution 1: Check if the PSN/Game Servers are Down?

The first thing you need to do is check your PSN server status as the PS4 multiplayer issues might be due to some undergoing maintenance.

So, all you can do is confirm that this problem exists.

How do I check my PSN status?

Here’s how you can check PSN status:

  1. Go to the PlayStation Network Service Status page.
  2. Check the service status and if there’s any issue all you have to do is wait
PSN Status hanging

You can check Journey server status by visiting their official website or Twitter.

Solution 2: Restart PlayStation 4

Whenever you encounter lagging on Journey or even if it’s a game bug/glitch, you should try restarting your PS4.

WHY?

Restarting the console will eliminate any temporary errors/glitches occurring due to the old/corrupted cache

So, here is how you can restart your PlayStation 4:

  1. Press and Hold down PlayStation (PS) button on your controller
    press the ps button
  2. From the menu shown, Select the Power option
    power option ps4
  3. From the screen that will appear on the power icon, select the last option “Restart PS4”restart ps4 option
  4. While your PS4 restarts, don’t unplug any cord to avoid any hardware failure
    PS4 restarting

Solution 3: Connect to a Hotspot/Different Wi-Fi on PlayStation 4

Most of the network errors are due to your connected network. Either it’s too slow or their some connection issues with your network. To see if your network is not faulty, try switching to a different Wi-Fi or your mobile’s hotspot

  1. Go to Settings from the PS4 homepage
    settings PS4
  2. Scroll down to Network and click on it to access Network Settings
    Network PS4
  3. Then select Set Up Internet Connection
    Set Up Internet Connection PS4
  4. Choose Use Wi-Fi
    USE WIFI
  5. Select Easy for the setup method
    easy for setting up ps4
  6. You can see the hotspot I turned on as well.
    In case you don’t find your Wi-Fi network, press the triangle button on your controller to scan networks
  7. Scroll down to your desired Wi-Fi, click on it and enter your password to connect, and see if you are facing any errors
    connect to hotspot

Solution 4: Use an Ethernet Cable

If you are experiencing unstable internet on your PlayStation 4 and your Wi-Fi has a good enough speed, then maybe some receiving or glitches could be causing an unstable connection.

Alternatively, PS4 comes with an ethernet port that would let you experience an uninterrupted connection.

Here’s how to do it:

Step A. Connecting Ethernet Cable to PS4

At the rear of your PS4 where you have put your power cable and HDMI cable, you’d find an Ethernet port where you need to insert an ethernet cable from your router.

Make sure you have inserted in the output port of your router, your network is active and the cable works fine.

Step B. Setting Up LAN on PS4

  1. Go to Settings from the PlayStation 4 homepage
    settings PS4
  2. Scroll down to Network and click on it to access Network Settings
    Network PS4
  3. Then select Set Up Internet Connection
    Set Up Internet Connection PS4
  4. Choose Use a LAN Cable
    use a lan cable
  5. Select Easy as the connection method.select the easy method on ps4
  6. The PlayStation 4 will automatically detect your LAN connection and set it up. If your connection requires a proxy server, select Custom instead of Easy and enter the necessary settings.
  7. Follow the prompts to complete the setup process.

Solution 5: Enable Automatic Game Updates on PS4

It’s possible that you might have missed the new update notification of Journey and an older version of the game can be causing these issues.

To avoid such situations and besides updating each game manually, we can set PS4 to update games automatically.

Usually, they are set to automatic updates by default to avoid multiplayer issues.

Here are 8 steps you can follow to allow automatic game updates on PS4:

  1. Go to Settings from the PS4 homepage
    settings PS4
  2. In the Settings menu, scroll down and select “System.”
    system ps4
  3. Scroll down to “Automatic Downloads” and select it.
    automatic downloads
  4. Toggle on the options for “Application Update Files”
    application update files ps4
  5. You can also choose to enable automatic download of “Featured Content,” which includes game demos and trailers.

We are halfway through, and we have enabled PS4 automatic updates but it is best that your PS4 can download updates even if it is in rest mode. For that

  1. Go back to the main Settings menu that you opened from the gear icon.
  2. Scroll down and select Power Save Settings
    power saving settings ps4
  3. Now choose Set Features Availabe in Rest Mode
    set features available in rest mode
  4. Check box Stay Connected to the Internet
    stay connected to the internet PS4

Now, your PlayStation 4 will be able to download updates over your internet whenever they are available. Even if your PlayStation 4 is in rest mode, your Journey will remain up-to-date.

Solution 6: How to Change Your DNS Settings On PS4?

There are some faulty DNS servers that may cause WiFi issues.

So, let’s change the DNS Settings:

  1. Go to Settings from the PS4 homepage
    settings PS4
  2. Scroll down to Network and click on it to access Network Settings
    Network PS4
  3. Then select Set Up Internet Connection
    Set Up Internet Connection PS4
  4. Choose Wi-Fi or LAN Cable, depending on how you connect to the internet
    USE WIFI
  5. Select Custom for the setup method
    CUSTOM
  6. After choosing your WiFi select Automatic for IP Address and Do not Specify for DHCP settings.
    AUTOMATIC PS4
  7. Select Manual for DNS settings
    Manual
  8. More Settings would appear:
    • For Primary settings enter 8.8.8.8
      Primary settings PS4
    • For Secondary 8.8.4.4 to match the Google DNS
      Secondary PS4
  9. Then select Next > Automatic for MTU Settings
    AUTOMATIC MTU
  10. Choose Do Not Use for Proxy Server
    DO NOT USE
  11. After your DNS settings have been updated you can test your internet connection to check if the error is gone.

Solution 7: Delete Corrupted Downloads on PS4

When you delete a corrupted download on a PS4, the console will remove the incomplete or corrupted data from its storage system fixing multiplayer issues.

Just follow the steps below:

  1. Go to your Notifications on the PS4 home screen
    ps4 notifications
  2. Press Options on the controller.
  3. Then select Downloads.
    downloads multiplayer issues
  4. Highlight the corrupted file (it will be grayed out),
  5. Press Options again.
  6. Then select Delete.
    delete data on PlayStation 4

Solution 8: Contact PS4 Support

If none of the above solutions work for you then there might be a chance that your PlayStation 4 has issues.

You can visit the PlayStation Official Website to get it repaired and choose the relevant issue which in your case would be freezing.

contact PlayStation support

Make sure you tell all the solutions you have applied to your console and let them know the issue you are facing is due to Journey. This will help the support agent to identify the main reason for this error. They should reply to you ideally within 24 hours and if you don’t get any reply within 2-3 days, then you might need to make another support ticket.

In conclusion, lag can significantly impact your gaming experience, but by following the suggestions outlined in this article, you can often quickly resolve these issues and return to enjoying Journey on your PS4. Whether it’s by ensuring your console’s software is up to date, tweaking your network settings, or seeking help from the PS4 support team, these steps can help maintain a seamless and engaging adventure through the game’s enchanting world.

Sophia
Sophia

Hi! I'm Sophia from France. 🇫🇷 I got my first PlayStation as a gift and saved up big time for my fav, the PS2! 🎮 Now, I write super cool guides and articles about it on thecpuguide.com. Let's game on! 🌟

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